MAUREEN WYL
Bookkeeper
70 Doringkiaat Street, Lourier-park Bloemfontein
Summary
Experienced with credit management, debt collection, and risk assessment. Utilizes analytical skills and effective communication to resolve outstanding debts. Knowledge of financial regulations and best practices in credit control.
Results-oriented finance professional with extensive experience in managing accounts receivable and credit risk. Proven ability to collaborate with teams to achieve financial goals and adapt to changing priorities. Known for strong analytical skills and reliability in maintaining financial accuracy.
Overview
17
17
years of professional experience
Work History
Credit Controller
Lenmed Royal Hospital and Heart Centre
02.2025 - Current
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Obtained payments and entered details into system.
- Reviewed customer accounts for compliance with repayment obligations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Enhanced company reputation through professional communication with customers, resolving disputes, and negotiating payment plans.
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Maintained accurate records of all communications related to debtor management for audit purposes.
- Minimized bad debts by conducting thorough credit assessments for new clients and regularly reviewing existing client profiles.
- Mitigated potential losses from high-risk customers by liaising with external collections agencies when necessary.
Administrative Clerk
Lenmed RHHC
03.2021 - 2025
- Assist with resolving Patient queries and complaints.
- Liaise with Medical aids, Dr rooms and Patients
- Responsible for Admission, Authorisation and theatre cases
- Switchboard operation
- Responsible for processing payments, link payments to respective accounts
- Ordering of stationary for the department
- Data capturing
- Manage front desk
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Contributed to project success by providing administrative support to various teams as needed.
- Supported auditors by efficiently compiling requested documentation.
Secretary to Provincial Chairperson Chairperson Office
Democratic Alliance
10.2016 - 12.2019
- Organize and manage meetings of the Provincial Executive Council, Provincial Office and Political Office
- Taking accurate minutes, keeping detailed and updated minutes of all meetings
- Distribute the minutes to all relevant parties
- Data capturing
- Liaise with the office of IEC to update, remove councilors from their lists.
- Brief the Provincial Chairperson every Monday of every month for the schedule of the month
- Ensure all telephone calls, messages and emails are responded to timeously
- Update and maintain the contact list of all PEC members, councilors and distribute it accordingly.
- Manage chairperson diary, make bookings for accommodation and flights
- Prepare Tax IRP papers
Reception Administrator Reception
Mediclinic Kimberley
03.2012 - 08.2016
- Switchboard operator
- Assist with resolving queries and complaints
- Liaise with Dr rooms and direct patients
- Bed bookings and theatre bookings
- Getting authorization from medical aids
- Stock taking and ordering of stock and stationary
- Manage petty cash and process payments.
Practice Manager
Dr ALM Osman and Le Grange surgery
01.2009 - 02.2012
- Ordering of medication, counting stock and capturing it on system.
- Order stationary and cleaning material
- Switchboard operator
- Obtain Authorisation from fund, submit claims to the medical aid.
- Type referral letters for patients to specialist.
- Coordinate Dr diary and schedule appointment for reps
- Control Patients credit
Education
Bookkeeping Diploma -
Universal College Outcome
Kimberley, South AfricaSkills
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Credit control procedures
Follow-up strategies
Debt recovery expertise
Billing inquiries
Accomplishments
- Supervised team of 5 staff members.
Timeline
Credit Controller
Lenmed Royal Hospital and Heart Centre
02.2025 - Current
Administrative Clerk
Lenmed RHHC
03.2021 - 2025
Secretary to Provincial Chairperson Chairperson Office
Democratic Alliance
10.2016 - 12.2019
Reception Administrator Reception
Mediclinic Kimberley
03.2012 - 08.2016
Practice Manager
Dr ALM Osman and Le Grange surgery
01.2009 - 02.2012
Bookkeeping Diploma -
Universal College Outcome
References
- Lesley-ann Horace , Team leader 0652330908 Lenmed RHHC
- Ruvharashia, Hloma, Manager, 081 435 9168, Democratic Alliance
- Neo, Mphirimi, Manager, 081 435 9168, Mediclinic Kimberley
- Henriyetta McNeil - Reception Supervisor 0530450366 Lenmed RHHC