Am interested in learning how to write python codes
Raymond Ashiedu-Frank
IT Technician
Johannesburg,GP
Summary
Enthusiastic IT Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training in skills. Motivated to learn, grow and excel adding value to the company. Reliable IT Technician confirms resolution of assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates well with both technical and non-technical personnel and customers. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
IT Technician
Legal & Tax Services
Johannesburg , South Africa
09.2011 - Current
- Maintained office PCs, networks and mobile devices.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Implemented internal quality standards to secure electronic records integrity.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored systems in operation and quickly troubleshot errors.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Procurement Officer
Pet-Jibson Construction Company
Port Harcourt , Nigeria
12.1997 - 08.2003
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback.
Sales Manager
Franco Farms Nigerian Ltd.
Onicha-uku , Nigeria
03.1995 - 09.1997
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Researched competitors' activities and products to uncover new trends
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Education
No Degree - CompTIA A+ Training
CTU Training College
Johannesburg South Africa 04.2001 -
High School Diploma -
BMT Business College
Johannesburg South Africa 02.2009 - 11.2010
No Degree - IT Technician
Google IT Support Professional Certificate
Johannesburg South Africa 04.2001 -
No Degree - Intermediary Support Services (ISS_RISP1)
INSETA
Johannesburg South Africa 04.2001 -
Skills
Help Desk Operations
undefinedInterests
Reading, researching and leaning of codes
I love reading about new and smarter ways of solving problems and the reason why i find Python codes interesting is because i think it will add values to technical knowledge and ways of solving problems.
Timeline
IT Technician
Legal & Tax Services
09.2011 - Current
High School Diploma -
BMT Business College
02.2009 - 11.2010
No Degree - CompTIA A+ Training
CTU Training College
04.2001 -
No Degree - IT Technician
Google IT Support Professional Certificate
04.2001 -
No Degree - Intermediary Support Services (ISS_RISP1)
INSETA
04.2001 -
Procurement Officer
Pet-Jibson Construction Company
12.1997 - 08.2003
Sales Manager
Franco Farms Nigerian Ltd.
03.1995 - 09.1997
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