Hiking,,gardening,,cooking,,,farming
Puleng Kelemetse
Sales And Service Consultant
Rustenburg
Summary
To gain a challenging position in finance and sales department that utilises my analytic and communication skills.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
Languages
2
2
Certifications
19
19
years of professional experience
Work History
Sales and Service Advisor OBR
First National Bank (waterfall mall, Rustenburg)
01.2015 - Current
- Duties & responsibilities – Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (e Channels and Self Service) whilst adhering to policy and process. Achieve sales targets in line with performance scorecards. Identify opportunities to increase sales revenue and to grow the organisational client base.
Teller, Sales and Service Obr
First National Bank (waterfall mall, Rustenburg)
01.2012 - 01.2015
- Manage the overall business results in each relief role as required by the Branch. Relief duties may include: Cash Migration Duties, Collections Duties, Teller Duties and Sales Administrative Support Duties. Measured monthly using the correct contract related to the relief role or rate all relevant roles - weight according days in role
Sales and Service Consultant
First National Bank
01.2011 - 01.2012
- Duties and responsibilities- processing cash deposits and withdrawals processing of cheque deposits and withdrawals FOREX
Collection Agent
Standard Bank
01.2007 - 01.2011
Education
Baiteredi Technical and Commercial High School
undefined
Moonstone Academy
RE5 - Representatives
Bachelor of Business Administration - undefined
Cida City Campus
Skills
Customer service
Computer skills
Service estimates
Service recommendations
Listening skills
Handling customer complaints
Customer retention
Team player mentality
Strong work ethic
Complaint resolution
Attention to detail
Sales expertise
Problem-solving
Understanding customer needs
Certification
Licensed [Job Title] - [Timeframe]
Interests
Gym,,listening to music
Timeline
Sales and Service Advisor OBR
First National Bank (waterfall mall, Rustenburg)
01.2015 - Current
Teller, Sales and Service Obr
First National Bank (waterfall mall, Rustenburg)
01.2012 - 01.2015
Sales and Service Consultant
First National Bank
01.2011 - 01.2012
Collection Agent
Standard Bank
01.2007 - 01.2011
Bachelor of Business Administration - undefined
Cida City Campus
RE5 - Representatives
undefined
Moonstone Academy
Baiteredi Technical and Commercial High School
PERSONAL DETAILS
- Date of Birth: 1985-11-29
- Identity Number: 851129 0798 089
- Gender: Female
- Nationality: South African
- Health: Good
- Criminal Record: None
- Drivers licence: Code 10