PREMI PILLAY

• Responded to client enquiries with professionalism, delivering accurate information on property sales and rentals to enhance client satisfaction.
• Managed ongoing client communication, coordinated appointments, and followed up on outstanding queries to ensure seamless service.
• Coordinated administrative processes among buyers, sellers, landlords, tenants, and other stakeholders to streamline transactions.
• Manage multiple listings and client requirements independently while meeting deadlines.
• Maintain accurate client records, property listings and supporting documentation.
• Prepare correspondence, agreements, reports and digital marketing material.

• Coordinated appointments, viewings, and follow-ups to ensure timely and effective service delivery, contributing to a seamless client experience.
• Provided client-focused service by promptly responding to enquiries and facilitating communication during sales and rental transactions to enhance client satisfaction.
• Prepared and checked transaction documents, correspondence and property records for accuracy.
• Addressed routine client queries and collaborated with relevant parties to resolve outstanding matters, ensuring issues were handled efficiently.
• Updated online platforms and databases, ensuring information remained current.
• Worked remotely, managing daily responsibilities and deadlines with minimal supervision.

• Managed customer enquiries, client records, property documentation, and administrative follow-ups to ensure seamless client interactions.
• Coordinated communication between clients and relevant stakeholders, expediting transaction processes and enhancing client satisfaction.
• Completed 14 property sales and six rentals over 11 months, demonstrating organizational ability and consistent follow-through.
• Prepared mandates, offers to purchase, lease agreements and related documentation.
• Maintained accurate online listings and supporting records, contributing to improved property visibility and client engagement.
• Assisted with training new agents on company software and administrative procedures.

• Handled administrative documentation and customer information, ensuring timely routine follow-ups.
• Maintained organised records and liaised with relevant parties to streamline service delivery.
• Supported the coordination of daily operational activities and customer requirements.
• Assisted customers with product enquiries and delivered professional service to enhance sales support.

• Administered mortgage bond documentation to ensure compliance with legal and procedural requirements.
• Coordinated with clients, banks, attorneys, and stakeholders to gather information and resolve administrative issues efficiently.
• Monitored transaction progress, documentation and deadlines to support timely completion.
• Maintained accurate records and secured confidential personal and financial information.
• Followed up on outstanding requirements and communicated updates to relevant parties.

• Supported conveyancing departments by performing secretarial duties, ensuring efficient workflow across various law firms. for various Law Firms in the Durban area
  Various short-term assignments (2 weeks to 6 months)
  
  Supplied temporary support in conveyancing departments for multiple law firms.
  
  Successfully handled various roles such as:
  Transfers Paralegal
  Bonds Paralegal
  Cancellations Secretary
  Estates Transfers Administrator
  Legal Secretary (General Conveyancing Support)
  
  Adapted quickly to different work environments and systems, ensuring smooth continuation of services during staff absences or peak periods.
  
  Chose selected contract roles to gain flexibility, enhance earning potential, and expand experience across various legal practices.
• Managed calendars, hearings, and client appointments across multiple legal offices.
• Prepared pleadings, motions, and discovery documents for attorney review.
• Supported law firms through various temp assignments with legal correspondence and filing.

• Coordinated conveyancing, leasing, and property administration processes to ensure timely completions.
• Managed documentation and maintained records while monitoring outstanding requirements for compliance.
• Liaised with clients, internal departments and external service providers.
• Assisted with lease administration and arrears follow-ups, ensuring accurate database maintenance.
• Supported efficient administrative operations through accurate documentation and timely communication.

Specialised in sheriff and third-party transfer matters.
Managed sheriff and third-party transfer files from instruction through registration.
Checked property and ownership information through Windeed searches, including individuals, companies, title deeds, bonds, and sectional schemes.
Collected conditions of sale and title deeds, and prepared transfer documents for signing by sheriff and Absa.
Requested rates and levy certificates through fax or Lawyers Access Web, and processed payment tracking with municipality and sheriff.
Applied for transfer duty through SARS eFiling, invoiced Absa, and issued payment receipts.
Prepared lodgment and registration documents for submission.
Completed accounts and processed post-registration payments, while keeping monthly reports to Absa in Excel and using Legal Suite for account queries, payment requisitions, and fee processing.
Maintained Windeed records, including Dots and automated document tracking.

Supported registered conventional and sectional title bond matters for ABSA and FNB from instruction through finalisation, including document preparation, lodgement, registration, financial updates, guarantee issue, monthly bank reporting in Excel, Attorney Gateway use for FNB, and Windeed searches for individuals, properties, companies, transfers, title deeds, bonds, and ante-nuptial contracts.
Assisted with conventional and sectional title transfers for takeover and new matters by opening files, drafting transfer documents, handling administration, requesting municipal clearance figures and certificates, obtaining SARS transfer duty receipts, and keeping diarised files up to date.
Processed bond cancellations for FNB and Standard Bank by requesting cancellation figures and retrieving title deeds.
Provided administrative and legal support to Mr. Sanjay Maharaj through dictaphone typing, document compilation, account administration, itemised billing amendments, draft and final accounts, pleading and application preparation, contract and correspondence typing, client and attorney liaison, diary coordination, unpaid account follow-up, document bundling, pagination, indexing, briefing counsel, service and filing of documents, delivery arrangement, and switchboard cover as needed.

Supported first conveyancing role by interpreting bank instructions, preparing bond documents for signature and lodgement, and assisting through final registration.
Managed registration of conventional and sectional title bonds for ABSA, Standard Bank, Nedbank, and FNB through finalisation.
Handled bond cancellations across all banks while supporting financial processes up to registration and maintaining client and bank satisfaction.

• Delivered litigation support throughout short-term assignment by managing document preparation, diary tracking, and court filing.

• Managed client collection calls for legal accounts at Berkowitz Kirkle Cohen Wartski.
• Managed debt collection, drafting letters of demand and coordinating payment arrangements to facilitate timely client payments.
• Followed up on overdue balances through phone and written notices.
• Reviewed aging invoices and updated collection notes in firm records.

Provided comprehensive secretarial support in a busy litigation department, including drafting legal documents, managing correspondence, liaising with clients, and maintaining court diaries.
My position became redundant following the resignation of the partner I was directly supporting.

• Drafted pleadings, motions, and correspondence adhering to firm templates and legal formatting standards to ensure accuracy and professionalism.
• Provided comprehensive secretarial support in a busy litigation department, including drafting legal documents, managing correspondence, liaising with clients, and maintaining court diaries.

• Managed litigation calendars, deadlines, and court filing schedules for Francois Medalie & Company.
• Prepared pleadings, motions, subpoenas, and correspondence for attorneys.
• Filed court documents electronically and maintained case files for litigation matters.
• Managed front-desk operations and provided accurate litigation typing support to attorneys.

Welcomed clients and visitors at the front desk, providing a friendly first impression.

• Managed incoming calls and ensured inquiries reached the appropriate staff for prompt assistance.
• Scheduled appointments and maintained office calendars for client meetings.
• Managed front-desk reception and legal typing support, ensuring smooth operations and client interactions. Typed deeds for property transfers, prepared litigation documents, organized files, and communicated with clients in a fast-paced legal environment.