Phumzile Mkhize
Bachelor Of Social Science
Durban
Summary
Dedicated and enthusiastic Psychology and Forensic criminology graduate who is flexible and adapt easily in different environments. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Overview
4
4
years of professional experience
Work History
Fieldworker intern
Reach For A Dream
01.2024 - Current
- Assess and fulfill dreams of children with life-threatening illnesses
- Conduct weekly telephonic assessments calls or visits to hospitals and clinics
- Build and maintain relationships with existing hospitals and clinics
- Log all referrals to central log sheet.
- Completion of assessment forms including obtaining doctor sign-off, child description and loading full assessment form on to the App
- Dream preparation including wrapping, getting forms ready, calling parents for dream confirmation
- Work with Manager to Plan dreams effectively and timeously
- Ensure dreams are filed accurately on SharePoint
- Assist Branch Manager with Slipper Day administrative tasks and slipper day sticker delivery and activations
- Provide Dream feedback and photos
- Planning Dream highlight presentations.
- Load dream feedback and photos on SharePoint and Power App
- In charge of planning and facilitating of Dream club events.
Store Associate/Cashier
The Hub store
02.2021 - 09.2021
- Facilitates Customer Purchase's
- Scanning Goodsand ensuring that pricing is correct
- Greating Customers when entering and leaving the store
- Resolve customer complaints, guide them and provide relevant information.
Front End Cashier
SuperSpar Mega Pinetown
06.2022 - 01.2023
- Facilitates Customer purchases
- Scan Goods and ensuring that the pricing is correct
- Greeting customers when entering and leaving the store Resolve customer complaints
- Up selling and promoting Store brands and new products to customers
- Giving customers the best service when coming in and going out of the store.
Educator Assistant / Curriculum Assistant
Clermont Public Primary School
03.2023 - 09.2023
- To provide teachers support in classroom for effective and efficient teaching and learning environment
- Marks the register
- Distributes worksheets and resources for use
- Distributes marked learner books
- Collects books to control classwork/homework or assignments
- Establishes problems that could be created by non-detection of Learner challenges like poor vision or difficult in hearing
- Assist, support and monitor group activities
- Responsible for classroom management.
Fieldworker
Statistics South Africa (Statssa)
02.2022 - 04.2022
- Data collection through face to face interviews
- Conduct Enumeration area and Dwelling unit Publicity
- Check and verify dwelling unit at the point and update as defined in the frame update methodology
- Assist respondents who opted for CAPI/CAWI with questionnaire completion.
Education
Matric Certificate - Grade 12
Durban Girl's High School
11.2016
Bachelor Of Social Sciences (NQF7) - Psychology, Criminology And Forensic Science
University of KwaZulu-Natal
04.2020
Skills
- Excellent Communication Skills (verbal & written)
- Multitasking
- Adaptable
- Stress Management
- Leadership Skills
- Decision Making
- Conflict Resolution
- Flexibility
- Organizing and Planning
- Critical Thinking
- Communication Skills
- Empathy and Interpersonal Skills
- Organisation and Time Management skills
- Attention to Detail
- Problem-Solving
- Ethical Awareness
- Multitasking
- Adaptability
- Computer Skills
- Excellent Customer Service
- Excellent Academic Writing
- Proficiency in software systems (Ms Word, Powerpoint and Excel)
- Research Methodologies and Techniques Knowledge
- Theoretical Knowledge of Basic Psychology
- Classroom Management
- Excellent Academic Writing
Personal Information
Gender: Female
References
- kieth Louw - Store Manager||The Hub Store -0315821100
- Nokwethemba Mbatha - Fieldwork Operations Officer||Statistics South Africa(Statssa) info@statssa.gov.za -0678794964
- Philasande Majangaza - Front- End Supervisor||SuperSpar Mega Pinetown philankonyeni@gmail.com- 0686690844
- Miss P. G Mabaso - HOD||Clermont Public Primary School -0722554134
- Kerry Donkin- Regional Manager||Reach for a dream-(072) 294-7858
Languages
English
Advanced (C1)
IsiZulu
Advanced (C1)
Timeline
Fieldworker intern
Reach For A Dream
01.2024 - Current
Educator Assistant / Curriculum Assistant
Clermont Public Primary School
03.2023 - 09.2023
Front End Cashier
SuperSpar Mega Pinetown
06.2022 - 01.2023
Fieldworker
Statistics South Africa (Statssa)
02.2022 - 04.2022
Store Associate/Cashier
The Hub store
02.2021 - 09.2021
Matric Certificate - Grade 12
Durban Girl's High School
Bachelor Of Social Sciences (NQF7) - Psychology, Criminology And Forensic Science
University of KwaZulu-Natal
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