MPUMELELO CECIL MTANA
Senior Sales Executive
Johannesburg
Summary
Mpumelelo is a goal-oriented Product Expert, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Thorough understanding of his products as well as his competitors and the desire to maximize efficiency and profitability aided with specialized knowledge in consumer relations and branding. Extensive knowledge of cars, including a diverse range of makes and models. Skilled negotiator who continually transforms leads into customers, including walk-ins and ecommerce prospects. Professional team player willing to assist team members in making sales to reach the business goals of the dealership. He’s highly dynamic and resourceful team player well versed on developing efficient processes using knowledge of sales, client management and compliance. Comfortable working in a fast paced, challenging, growth orientated work environment and possess a proven ability to ensure that procedures, standards and communications are understood and implemented effectively. Extensive knowledge in handling multiple matters simultaneously and providing quality advice and services. Possess efficient communication skills to liaise with all levels of clients and staff to deliver effective solutions needed to achieve client satisfaction and organizational goals.
Overview
8
8
years of professional experience
4
4
Certifications
1
1
Language
Work History
Senior Sales Executive
BYD West Rand Hatfield
11.2025 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Senior Sales Executive
Hey Halfway / JAC/ BYD
01.2022 - 10.2025
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
Senior Sales Executive
Mazda
12.2019 - 11.2021
- Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analysing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed
- Processing invoices for all sales transactions.
- Reporting monthly sales results to the sales team.
- Supporting the sales force with general operations to help reach the team's objectives.
- Taking phone calls from customers
- Arrange Quotation, Deliver vehicles
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
Senior Sales Executive
Fury Ford
02.2018 - 11.2019
- Promoting sales both within the showroom and outside of the sales area
- Developing, establishing and fostering contacts within all business departments to support sales
- Welcoming, advising, calling on and supporting customers
- Concluding sales contracts and making any required amendments in line with the Mercedes-Benz Retail Group sales process
- Managing orders in progress and supervising order processing
- Maintaining company standards and controls
- Handing over vehicles to customers
- Continuous planning and targeting of the acquisition of new customers
- Supporting with the design of exhibition space, product placement and sales events
- Recording customer satisfaction and initiating relevant measures
- Communicate with sales branches and service centres to support local sales activities
- Support execution of media PR strategies and advertising activities.
- Support CRM activities (MB membership card operation) to increase customer loyalty
- Conduct regular monitoring of truck market and competitors' activities
Senior Sales Executive
Williams Hunt Edenvale
09.2017 - 01.2018
- Develop and maintain a strong relationship with the dealers and other departments.
- Work closely with the sales team to develop new business opportunities.
- Build relationships with customers by providing information on their needs and preferences; communicating these requirements clearly through written or verbal communication.
- Provide excellent customer service while maintaining an open dialogue about car sales issues.
Education
Certificate - Talent Acquisition Practices
Alison Education Management
Certificate - Labour Relations Performance Management - HR For Non-HR Managers
E-Learn SA Academy
Human Resource Management Employee Relations Human Resource Legislation Staff training and Development
No Degree - Certificate, Digital Marketing:
MANCOSA
Johannesburg, South Africa 04.2001 -
Skills
Sales and Marketing
Communication
Microsoft Office
Problem-solving abilities
Organizational skill and problem-solving ability;
Self-starter and Resourcefulness in finding information
Answers from within and outside the practice without prompting or micromanagement;
Life skills
First aid
Interpersonal skills
An excellent aptitude for learning new skills
Good verbal and written communication
Respect for details; ability to execute accurately at a high level without excess supervision
Ability to prioritize/execute to achieve desired company and project goals with prudence and sense of urgency
Excellent telephone etiquette,
Articulate communication and organizational skills, as well as excellent written and verbal communication skills
Advanced computer skills including Microsoft Word, Excel, PowerPoint Experience using Simple Practice
Excellent Communication Skills (verbal & written)
Multitasking
Time management
Adaptable
Stress Management
Leadership Skills
Decision Making
Conflict Resolution
Flexibility
Organizing and Planning Work well under pressure
Interpersonal Skills
Strategist
Willing to learn
Team Work
Handling Confidentiality
Strong morals and professional ethics
Emotional Intelligence
People Management
Certification
Ford Academy Certificates: Sales Accelerator Program
Timeline
Senior Sales Executive
BYD West Rand Hatfield
11.2025 - Current
Senior Sales Executive
Hey Halfway / JAC/ BYD
01.2022 - 10.2025
Senior Sales Executive
Mazda
12.2019 - 11.2021
Senior Sales Executive
Fury Ford
02.2018 - 11.2019
Senior Sales Executive
Williams Hunt Edenvale
09.2017 - 01.2018
No Degree - Certificate, Digital Marketing:
MANCOSA
04.2001 -
Certificate - Labour Relations Performance Management - HR For Non-HR Managers
E-Learn SA Academy
Human Resource Management Employee Relations Human Resource Legislation Staff training and Development
Certificate - Talent Acquisition Practices
Alison Education Management