Phathutshedzo Sithodo
Business Accountant
Summary
I am a confident and hardworking graduate from the University of Venda. Post degree I gained experience as a Finance intern, who was working under supervision of three qualified chartered accountants. I was more focused on Head office monthly management accounts, ADHOC reports and monthly reconciliations. I am currently interested in finance roles and acquiring more experience in the field of Accounting, Auditing, Managerial Accounting, Cost Accounting and Taxation. I am currently a final year student studying towards Advance Diploma in Accounting Science with University of South Africa. I currently obtained designation as a business account with South African Institute of Business Accountant (BA(SA)). I am in the process of registering as a tax practitioner. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
Languages
Work History
Homeloans Call centre agent
FNB
07.2022 - Current
- To action incoming or outgoing customer calls, electronic communications, and queries as per agreed standard FNB operating procedures to ensure customer needs and business objectives are met
- Contribute to a culture of FNB service excellence that builds positive relationships and provides opportunity for feedback and exceptional service
- Demonstrate teamwork as a valued collaborator
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of home loans specialization
- Build and maintain stakeholder relationships
- Address customer needs to meet or exceed customer expectations
- Act responsibly with work related resources to contribute.
Finance Intern
Tourvest Holdings Head office
06.2019 - 06.2022
- Loading of Payments onto the FNB and Nedbank online banking facilities for the Head office FM and Group FM to process or authorize
- Facilitating signing of bank documents
- Preparation of Supplier's remittance
- Preparation of payment requisition
- Reconciliation of Group Directors travel expense
- Consolidation of ADHOC documents for Group FM
- Preparation of invoices and Invoicing of the divisions of the Group
- Prepared the trial balance of Tourvest Holdings
- Prepares and Processes the Cashbook Journal for all transaction under the FNB bank and Nedbank accounts
- Confirmation of Loan Balance with divisions
- Record keeping of the asset register maintains the Fixed Asset Register (Including the depreciation) on DBIT system and processes the journals onto SAGE
- Preparation of VAT201, submission of the document for review and files it on SARS e- filling upon approval
- Preparation of month end reconciliation on all the trial balance accounts and maintains the reconciliation file
- Preparation of management accounts, Head Office Pack, loads all the packs onto Cognos and saves reports on the L drive
- Assists with the initial loading of budget packs pulling of budget reports
- Responsible of Filling of Invoices and POPs
- Once all payments are complete, I was responsible of filing invoices to keep record of all the physical invoices with their proof of payment
- Prepares weekly revenue and cash reports for the executives
- Assists with preparation of reports by populating information from all the divisions' templates onto the Group revenue and cash report
- Involvement with audit assist with pulling out any source documents auditors require such as invoices and proof of payments and attending to their questions
- Assist with the initial loading of budget packs
- Assist with pulling of budgets reports.
Education
Matric Certificate -
Maneledzi secondary school
Bachelor of Commerce in Accounting - undefined
University of Venda
Fasset SAIBA BA(SA) designation training program - undefined
SAIBA academy
Skills
Customer servicesInvoicingSage PastelCognosQuickBooksGeneral LedgerCashbookOffice administrationGeneral AccountsDrafting Financial StatementsCreditors reconciliationSpreadsheetsAccount reconciliationGeneral LedgerAttention to detail
Lead Prospecting
Marketing Management
Schedule Management
Salary Determination
Customer Complaint Resolution
Ensuring Customer Satisfaction
Product Sales
Financial Document Preparation
Call Management
Recordkeeping Proficiency
Customer Service Abilities
Customer Service and Care
Conflict Resolution
Problem-Solving Skills
Business Correspondence
Clear Communication
Public Speaking
Internet Savvy
Customer Needs Determination
Problem-Solving
Positive Attitude
Relationship Building
Financial Analysis
Accounts Receivable
Deadline Adherence
Records Administration
Project Support
Attention to Detail
Accounts Payable
Quickbooks
Month-End Reporting
Administrative Support
Team Collaboration
GAAP Financial Reporting
Data Evaluation
Client Relations
Bank Reconciliation
Account Reconciliation
Audits
Invoice Management
Expense Tracking
Effective Multitasking
Tax Reporting
Financial Reporting
Payroll Processing
Microsoft Excel Proficiency
Auditing
Credit Analysis
Economic Forecasting
Financial Management
Internal Controls
Payment Requests
Tax Preparation
Financial Planning
Accounting Principles Understanding
Financial Advising
Data Interpretation
Cash Flow Management
Money Handling
Billing Processes
Accounting Principles
Customer Service
Cost Analysis
Data Analysis
Basic Math
Problem Resolution
Driver Licenses
C1(code 10)
References
- Bridgett Tembe, Facilitator, SA accounting academy, 073 884 7268
- Kagiso Sereme, Head office Financial Manager, Tourvest Holdings (pty) Ltd, 011 676 3575
- Duduzile Roules, Team Leader, FNB (First National Bank), 011 632 2000
Timeline
Homeloans Call centre agent
FNB
07.2022 - Current
Finance Intern
Tourvest Holdings Head office
06.2019 - 06.2022
Matric Certificate -
Maneledzi secondary school
Bachelor of Commerce in Accounting - undefined
University of Venda
Fasset SAIBA BA(SA) designation training program - undefined
SAIBA academy