I am a practical knowledge seeker. To work in an environment where my skills and knowledge as a film producer graduate reflects the growth of the company.
Overview
6
6
years of professional experience
Work History
Call Centre Agent
Real Promotions
Johannesburg, South Africa
2022.05 - 2023.12
Market and sell fibre to customers or target markets
Assist with customer services
I achieved my monthly goals and was promoted to training manager to train and assist new agents.
Attended telephone skills and program information training sessions to boost aptitude.
Educated customers on company systems, form completion, and access to services.
Educated customers about billing, payment processing and support policies and procedures.
Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
Promoter
Antonio Banderas
Johannesburg, South Africa
2018.06 - 2018.07
Promote their new products
I was positioned at Edgars where I market and sell the product to customers.
Educated customers on product features and answered questions regarding product use.
Identified potential marketing opportunities to increase brand awareness.
Education
High School Diploma -
Risinga High School
Giyani, South Africa
12.2017
Bachelor Of Arts - Film And Video Production
City Varsity
Johannesburg, South Africa
2018.01 - 1 2021
Skills
Problem Solving
TIME MANAGEMENT
Team Player
Good communication skills
Action Oriented
Project Scheduling
Accountability
References
0762389161, Manager
0710896073, Manager
Timeline
Call Centre Agent
Real Promotions
2022.05 - 2023.12
Promoter
Antonio Banderas
2018.06 - 2018.07
Bachelor Of Arts - Film And Video Production
City Varsity
2018.01 - 1 2021
High School Diploma -
Risinga High School
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