OLONA SISANDA SOLDAT
Goodwood
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
Language
10
10
years of professional experience
Work History
Contigent Consultant
Nimble Group
04.2025 - Current
- Call Centre
- Debt collection
- Ensuring that the client receive the correct information or alternatively are correctly referred the right person or department that can effectively assist with their queries.
- Deal with all telephonic enquiries, if required, in a professional efficient manner maintaining telephone etiquette as per provided guidelines at the Call Centre.
- Deal with all client in a manner that is non-biased and without prejudice
- In this regard we are expected to have a thorough understanding of pricing structures, options and conditions of deal pertaining to debt review and are required to duly inform clients of these details.
Customer Service Representative
Marketing2theMax
12.2023 - 01.2025
- Marketing and selling cellphones
- Collecting data to RICA sim cards
- Giving full information about the ins and outs of a cellular telephone
- Building relationship with clients
Medical Biller
VBS Hearing Clinic
04.2022 - 06.2023
- Collecting Data and billing clients
- Paying attention to detail
- Electronic file keeping
- Cleaning and maintaining ear hygiene and cleanliness
- Operating KUDU WAVE device for cleaning ears
Brand Ambassador
Marketing2theMax
08.2020 - 03.2022
- Marketing and selling CANDY appliances
- Keeping stock records
- Building relationships with customers
- Ensuring that the customer receive the correct information about the brand and how the appliance works.
Sales Consultant
Damelin College
08.2016 - 03.2020
- Student support and enrolment national and international students
- Handling contracts
- Paying attention to detail
- Assisting students in selecting ideal courses before enrolment
Education
Import And Export Fundamental - Logistics And Supply Chain Management
EduCourse
04.2001 -
Procument Officer - Logistics And Materials Management
EduCourse
04.2001 -
Logistics And Supply Chaim Management - Logistics Management
EduCourse
04.2001 -
Higher Certificate - Adult Basic Education and Training
University of South Africa
01-2018
High School Diploma -
Northlink College
Cape Town, South Africa 04.2001 -
Standard 10 - undefined
Tyldon High School
01-2007
Skills
Communication
IDOCS
CRM
ICAS
OPERA
DELFIN
MyNtombi
References
- Ms Z Dumeko, Team Manager, 076 316 9345, Nimbe Group
- A, Bukas, Sales Manager, 084 707 0595, Marketing2theMax
- B, Maqhekeza, Manager, 083 778 2228, VBS Hearing Clinic
OTHER
- Attended a Peer Mentoring Programme at Northlink College
- Handling Peer pressure
- Planning your day ahead
- Choosing your circle
- Know your strength
- Identifying your weakness
- Character Development
Section name
CURRICULUM VITAE
Personal Information
- Gender: Female
- Nationality: South African
- Marital Status: Single
- ID Type: ID Number
- ID Number: 8603080702080
Timeline
Contigent Consultant
Nimble Group
04.2025 - Current
Customer Service Representative
Marketing2theMax
12.2023 - 01.2025
Medical Biller
VBS Hearing Clinic
04.2022 - 06.2023
Brand Ambassador
Marketing2theMax
08.2020 - 03.2022
Sales Consultant
Damelin College
08.2016 - 03.2020
Import And Export Fundamental - Logistics And Supply Chain Management
EduCourse
04.2001 -
Procument Officer - Logistics And Materials Management
EduCourse
04.2001 -
Logistics And Supply Chaim Management - Logistics Management
EduCourse
04.2001 -
High School Diploma -
Northlink College
04.2001 -
Standard 10 - undefined
Tyldon High School
Higher Certificate - Adult Basic Education and Training
University of South Africa