Venoia Moetsi
Postmasburg
Summary
Administrative professional with expertise in document management and customer service at Beeshoek Mine. Streamlined operations and enhanced efficiency through effective scheduling and payroll administration. Skilled in fostering collaboration and maintaining accurate records, ensuring a secure and organized work environment. Committed to delivering exceptional results in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Contigent Worker admin Clerk
Beeshoek mine
Postmasburg
10.2024 - 12.2024
- Ensured adherence to safety protocols, promoting a secure work environment.
- Maintained cleanliness in work areas to enhance operational efficiency.
- Communicated project progress and task completion regularly with supervisors.
- Reported equipment malfunctions promptly to facilitate repairs.
- Established professional relationships across various staff levels to foster collaboration.
- Utilized document management system for organized and accessible company files.
- Organized client meetings to deliver project updates effectively.
- Processed payroll documentation accurately, maintaining up-to-date employee records.
Administrative Clerk
Beeshoek mine
Postmasburg
02.2024 - 08.2024
- Streamlined office operations by managing scheduling and incoming calls.
- Enhanced filing systems for office documents both electronically and manually.
- Delivered exceptional customer service through effective communication with clients and team members.
- Performed data entry to maintain accurate client information in databases.
- Prepared and processed invoices, reports, memos, and correspondence efficiently.
- Maintained personnel files and records to support administrative functions.
- Monitored logs and work records to track reports, inventory, and supplies.
- Assisted in preparation of scheduled reports to facilitate decision-making.
Clerk Cashier
Lewis Store
Postmasburg
02.2018 - 01.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Handled returns and exchanges according to store policies effectively.
- Collaborated with team members to ensure a clean and welcoming store environment.
- Managed cash register operations, including balancing at the end of shifts.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Trained new clerks on store procedures and customer service standards consistently.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Processed customer orders promptly and accurately.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Prepared deposits according to established procedures.
- Answered customer inquiries via phone and email.
- Entered data into computer systems accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Trained staff members to perform work activities and use computer applications.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Education
High School Diploma -
Ratang Thuto High School
Postmasburg12-2005
Skills
- Document management
- Customer service
- Data entry and invoice processing
- Payroll administration
- Scheduling
Timeline
Contigent Worker admin Clerk
Beeshoek mine
10.2024 - 12.2024
Administrative Clerk
Beeshoek mine
02.2024 - 08.2024
Clerk Cashier
Lewis Store
02.2018 - 01.2024
High School Diploma -
Ratang Thuto High School