OLGA THULISILE PROMISE MASUKU
Candidate Property Practitioner
Ennerdale Ext.8, Johannesburg
Summary
I'm a seasoned sales professional, bringing more than 19 years of experience in Banking. Enthusiastic individual with 15 years of successful leadership in Banking. Instrumental in boosting profits and have been recognized as top sales contributor and best performing branch manager with high financial growth, nationally in my Banking career. I'm a very positive and optimistic individual who's eager to learn new ways of work. Results-driven with a goal oriented mentality. Willing to work in a different environment and starting from the bottom. Contributing positively towards the growth and betterment of any company I am privileged to work for.
Overview
14
14
years of professional experience
1995
1995
years of post-secondary education
Work History
Candidate Property Practitioner (Intern Estate Agent)
AWA Property / Attorneys
01.2019 - Current
- Generate leads and canvass properties to sell
- Compile a marketing plan for a property and monitor progress
- Arrange for photography and home staging
- Property Valuation - able to apply sound principles when estimating the value of a property
- Visit sellers with the ability to talk knowledgeably about their property and area
- Organize and attend show days
- Represent the seller in negotiations with potential buyers
- Liaise with all stakeholders including mortgage brokers, conveyancers, and other estate agents
- Advise sellers and buyers
- Keep up to date with trends in the local residential property market as well as the general market
- Prepare Offer to Purchase Agreements and Mandates
- Maintain and update listings of available properties
Candidate Property Practitioner (Intern Estate Agent)
Home Finders Property Group
01.2018 - 01.2019
- Same as above
Manager Private Banking Suite
Standard Bank
11.2014 - 06.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Support Suite Managers by translating Provincial and Private Banking Segment growth objectives into sales performance strategies, tactics and targets for the Suites
- Measure, track and manage sales targets and budgets for the Suites
Branch Manager
Standard Bank
03.2011 - 11.2014
- Maintain a high level of integrity and ethical standards
- Keep abreast with trends within the local market
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Ensure deliverance of Key Deliverables which are and not limited to: Customer Service - Sales Management - Risk Management - People Management - Legislative Compliance - Operational Effectiveness
Education
Matric - Zulu, English, Afrikaans, Biology, Maths, Engineering Science
Senaoane Senior Secondary School
Soweto01-1995
Skills
- Strong sales
- Negotiation
- Communication skills
- Presentation skills
- Demonstration skills
- Leadership
- People Oriented
- Persistence
- Hard working
- Tenacity
- Integrity
- Ethical
- Passionate
- Credible
Accomplishments
- Successfully sold more properties compared to my peers in my first year as a Candidate Property Practitioner.
- Started working for Standard Bank as a Teller in 1998 and worked myself up showing dedication and passion.
- Effectively managed one of the most profitable Private Banking Suite Nationally during my tenure.
- My Private Banking Suite was one of the POC's (Proof of Concept) nominated to test The Genesis Methodology during my tenure.
- I've been a high performer for 4 consecutive years as a branch, service, and sales manager.
- Successfully achieved and exceeded sales targets and brought two Standard Bank branches (Southdale and Brakpan Branch) become 1st nationally in sales during my tenure as a sales and branch manager between 2009 and 2012.
- Successfully completed PBB Gauteng Inspirational Leadership Programme in 2015 and was awarded a certificate.
- Was nominated as one of the Standard Bank Talented Senior Leaders to be part of Hanna's Mentorship Programme in 2014.
- Completed the Standard Bank Woman in Leadership Programme in 2013 and was part of the team that had an opportunity to present our successful project to the Standard Bank EXCO team.
- Was one of the talented young managers who were part of the pilot for the Management Essential Programme which Standard Bank introduced at GLC (Group Leadership Centre).
- Successfully completed South Vaal Business Academy in 2008 and was awarded a certificate.
Ethnicity
African
Personal Information
- Date of Birth: 11/30/76
- Gender: Female
- Driving License: Code 10
- Marital Status: Single
Timeline
Candidate Property Practitioner (Intern Estate Agent)
AWA Property / Attorneys
01.2019 - Current
Candidate Property Practitioner (Intern Estate Agent)
Home Finders Property Group
01.2018 - 01.2019
Manager Private Banking Suite
Standard Bank
11.2014 - 06.2016
Branch Manager
Standard Bank
03.2011 - 11.2014
Matric - Zulu, English, Afrikaans, Biology, Maths, Engineering Science
Senaoane Senior Secondary School
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