NADIA JACOBS

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Communicated effectively with owners, residents, and on-site associates.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Coordinated appointments to show marketed properties.

• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Collected, arranged, and input information into database system.
• Conducted regular reviews of operations and identified areas for improvement.
• Frequently inspected production area to verify proper equipment operation.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Developed effective improvement plans in alignment with goals and specifications.
• Created and managed project plans, timelines and budgets.
• Educated staff on organizational mission and goals to help employees achieve success.
• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Devised and implemented processes and procedures to streamline operations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Organized budget documentation and tracked expenses to maintain tight business controls.
• Assessed data and information to verify entry, calculation, and billing code accuracy.
• Set up and updated Excel spreadsheets to track financial data.
• Input financial data and produced reports using Maximo, Accountability JD Edwards.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Implemented new accounting processes to decrease spending and work flow downtime.
• Inspected account books and recorded transactions.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Matched purchase orders with invoices and recorded necessary information.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Facilitated onboarding of new employees to feel welcomed and understand roles organization.

• Transcribed phone messages and relayed to appropriate personnel.
• Orchestrated successful conferences and associated travel for speakers and attendees.
• Answered high volume of phone calls and email inquiries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Organized and updated schedules for executives.
• Coordinated travel arrangements and bookings for executive staff.
• Collated and distributed agendas and minutes for all executive meetings.
• Handled confidential information in professional manner.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Worked to minimize and maintain engineering costs and plant.
• Established labor and method standards for processes in plants.
• Communicated operational activities, priorities, and problems with management engineers and supervisors.
• Used various tangible and verbal techniques to solve problems with equipment or dispel disagreements between associates.
• Followed proper documentation and standard engineering processes.

BUYING(PROCUREMENT), FILING, HR, ADMIN, PLANNING, MAXIMO RECORDER

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Edited documents to keep company materials free of grammar errors.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Edited and proofread documents for accuracy and completeness.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Compiled and analyzed data to produce reports.
• Monitored and tracked budgets and expenses.
• Input data into spreadsheets and databases.
• Coordinated and scheduled meetings and appointments.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

• Developed and maintained relationships with customers and suppliers through account development.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.

• Maintained appropriate filing of personal and professional documentation.
• Displayed absolute discretion at handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed Payroll.