Nonyameko Frans
Senior Community Development Facilitator
Port Elizabeth
Summary
Successful at developing and improving programs and processes at various levels within the Nelson Mandela Bay Municipality. Good communicator, planner and conflict manager with advanced understanding of business needs for each department. Expertise in Municipal structures, governance and legislation.
Overview
32
32
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Acting Senior Community Development Facilitator
Nelson Mandela Bay Municipality
1 2023 - Current
- Supervision of Community Development Facilitators managing various projects around the NMBM
- Established strong partnerships with local governments, NGOs, and private sector entities to leverage resources and expertise in support of program goals.
- Facilitated capacity building workshops to strengthen local organizations and empower communities on the NMBM Housing Scheme offerings.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Analyzed and evaluated training effectiveness and program outcomes.
- Contributed to training and procedure manuals drafting for both employees and communities in accordance with legislature and NMBM procedures and protocols.
Change Agent Officer
Nelson Mandela Bay Municipality
2020.01 - 2022.12
- Assisting through ICT office in management of change through MSCOA representing the entire institution through internal and external platforms
- Influenced decision-making by providing data-driven insights into potential risks and opportunities associated with proposed changes.
- Managed diverse stakeholder relationships in order to gain buy-in for critical change initiatives across multiple functional areas within the organization.
- Enhanced communication between departments by fostering collaboration and teamwork among staff members.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Stakeholder Manager
Nelson Mandela Bay Municipality
2014.01 - 2018.01
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Management of Estate Projects of Social Housing through the office of the Member of the Mayoral Committee (MMC).
- Providing strategic support and advice to the Executive Director on matters around business development and customer care for the NMBM.
Community Development Project Co-ordinator
Nelson Mandela Bay Municipality
2005.02 - 2014.01
- Management of Project teams
- Advising communities on Municipal programmes
- Developing and overseeing program budgets for operational units
- Representation of the institution in various platforms
- Development of partnerships with various stakeholders
- Developing various sustainability strategies
- Report writing and presentations to the Executive Director
- Capacity building to Councillors and officials
- Acting as a Senior Community facilitator/Supervisor of 6 sub ordinates
Senior Phase Educator at EZ Kabane High School
Department Of Education
1993.03 - 2004.01
- Communicate with both parents and educators from different backgrounds on issues related to education
- Training of learners on different life skills programmes
- Excellent level of problem solving skills
- High people management skills
- Interpretation of data captured
- Budgeting and Compilation of monthly quarterly reports
- Planning and Overseeing Education Program budget and activities
- Development of Monitoring and Evaluation Tools
- Report Writing
Education
MBA - Strategic Management
Nelson Mandela Metropolitan University (NMMU)
Gqeberha 2001.04 - 2013.04
Advanced Business Programme Certificate - Business Administration And Management
Nelson Mandela Metropolitan University (NMMU)
Gqeberha04.2011
Postgraduate Diploma - Education
Nelson Mandela Metropolitan University (NMMU)
Gqeberha1993
Bachelor of Arts -
Vista University
Gqeberha 2001.04 - 1992.04
Skills
Stakeholder Relations Management
Strong and Written Communication Skills
Presentation Skills
Strategy Formulation and Implementation
People Development, Mentoring and Coaching
Business Report Writing Proficiency
Strong General and Strategic Decision Making Skills
Monitoring and Evaluation Skills
Certification
Advanced Business Certificate in leadership and management, NMMU 2010
Accomplishments
- Successfully conducted a Master’s dissertation study on: Investigating the Prevailing Knowledge about the Co-operatives in South Africa and the Determinants of Their Success
- Successfully completed a 2 year Leadership Development Programme through NMMU, 2013 (with distinction)
Board Membership and Affiliation
- Member of the Trust Board of Anglican Church of South Africa in the Diocese of Port Elizabeth
- Member of Finance Committee of Anglican Church of South Africa in the Diocese of Port Elizabeth
- Candidate Board of Director
References
- Ms N Mtshekexe, Deputy Director, Human Settlements, Nelson Mandela Bay Municipality, 082 708 1566, nmtshekexe@mandelametro.gov.za
- Ms N. James, Director, Labour Relations Nelson Mandela Bay Municipality, 071 361 8733, njames@mandelametro.gov.za
Timeline
Change Agent Officer
Nelson Mandela Bay Municipality
2020.01 - 2022.12
Stakeholder Manager
Nelson Mandela Bay Municipality
2014.01 - 2018.01
Community Development Project Co-ordinator
Nelson Mandela Bay Municipality
2005.02 - 2014.01
MBA - Strategic Management
Nelson Mandela Metropolitan University (NMMU)
2001.04 - 2013.04
Bachelor of Arts -
Vista University
2001.04 - 1992.04
Senior Phase Educator at EZ Kabane High School
Department Of Education
1993.03 - 2004.01
Acting Senior Community Development Facilitator
Nelson Mandela Bay Municipality
1 2023 - Current
Advanced Business Programme Certificate - Business Administration And Management
Nelson Mandela Metropolitan University (NMMU)
Postgraduate Diploma - Education
Nelson Mandela Metropolitan University (NMMU)
Advanced Business Certificate in leadership and management, NMMU 2010
Entrepreneurship, NMMU, 2012
Project Management, NMMU, 2013
Integrated African leadership, NMMU 2012
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