Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Nondumiso Bongeka Mwandla

Newlands West

Summary

I'm passionate about food safety and quality, and I have a lot of expertise in promoting process enhancements and ensuring industry standards are met. I am competent in auditing, quality control procedures, and root cause analysis. Strong emphasis on working as a team to achieve goals and being flexible enough to meet shifting demands. Renowned for their ability to solve problems, communicate clearly, and be dependable.

I have acquired a National Diploma in Consumer Science: Food and Nutrition, where I have studied several facets of the science and technology related to the manufacturing and preparation of food. Over my nine years in the food sector, I have learned about food production, HACCP, TACCP, and VACCP, as well as how to implement ISO 9001, BRC, SMETA, and Food Safety ISO 22000 V5. YUM! Food brands, Intertek, SABS, BRC, Control Union, and SGS are among the companies I have enlisted and scheduled audits with.

I want to be a part of a vibrant organization where my passion and diligence will benefit both the firm I work for and myself. I aspire to work with a forward-thinking group of people who solve problems together and use creativity to improve the organization.

Overview

10
10
years of professional experience

Work History

SHEQ Manager

PME CakeSA
08.2021 - Current
  • Manage SHEQ system
  • Management of retention samples
  • Increase efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Manage root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Manage and archived quality documentation and participated in internal and external quality audits.
  • Facilitate cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conduct thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Evaluate employee performance and conveyed constructive feedback to improve skills.
  • Provide training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Update quality control standards, methods, and procedures to meet compliance requirements.
  • Improve quality processes for increased efficiency and effectiveness.
  • Drive process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Define clear targets and objectives and communicated to other team members.
  • Follow quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Provide and monitor quality programs to alleviate overdue compliance activities.
  • Introduce and Implement quality assurance practices for each phase of development
  • Drive employee awareness on food safety practices by conducting regular training sessions and workshops.
  • Identifying non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
  • Streamlining audit processes by creating detailed checklists for inspections, leading to consistent evaluations across the board.
  • Enhancing food safety measures by implementing comprehensive risk assessments and mitigation strategies.
  • Empowering team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintenance of overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluation of team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Developing emergency response plans tailored to specific site requirements, ensuring preparedness for potential crisis situations.
  • Promoting a culture of continuous improvement by identifying areas for enhancement in existing SHEQ practices and procedures.

Food Safety and Quality Officer

Packaging World
11.2019 - 11.2021


  • Report to the MD on the effectiveness of the systems
  • Manage the customer feedback system
  • Manage the Non-conformance reporting system
  • Manage the internal Auditing function
  • Facilitate the annual Management Review
  • Coordinating internal product developments
  • Documenting all phases of research and development
  • Handling research and development automated platforms
  • Ensuring that all Customer Product Specifications are signed and updated electronically and physical
  • Ensure relevant training and education control function
  • Manage service providers and supplier data bases
  • Implemented risk assessments and mitigation strategies to proactively address potential quality issues before they arose.
  • Managed supplier relationships effectively, ensuring consistent delivery of high-quality materials and components used in production processes.
  • Streamlined quality control processes, resulting in increased efficiency and reduced turnaround time for product release.
  • Promoted a proactive approach towards problem-solving within the team by encouraging open communication and collaboration among colleagues.
  • Conducted data review and followed standard practices to find solutions.
  • Reported problems and concerns to management.
  • Reduced product defects by conducting regular audits and providing feedback to production teams for continuous improvement.
  • Monitored the performance of quality management systems, using data-driven insights to drive continuous improvement initiatives across the organization.
  • Optimized testing methods, reducing costs while maintaining strict adherence to regulatory requirements and internal standards.
  • Facilitated communication between departments, fostering a culture of continuous improvement focused on achieving superior product quality.
  • Maintained detailed documentation of all quality control activities, ensuring easy access to relevant information for audit purposes and ongoing process improvement efforts.
  • Conducted root cause analysis to identify opportunities for improvements in manufacturing processes, leading to better overall product quality.
  • Developed comprehensive training materials to educate employees on proper quality control techniques, resulting in improved adherence to established guidelines.
  • Enhanced customer satisfaction by addressing and resolving quality-related issues in a timely manner.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Conducted investigations into questionable test results.
  • Recorded and organized test data for report generation and analysis.
  • Created testing protocols to be used across product lines.
  • Reviewed production processes and identified potential quality issues.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed tests and inspections to conform to established standards.
  • Performed routine maintenance and calibration on testing equipment.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.
  • Ensured compliance with industry regulations and standards by maintaining up-to-date knowledge of best practices and participating in relevant training programs.
  • Collaborated with cross-functional teams to develop and implement effective corrective action plans for identified nonconformances.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Total Quality Management Systems Administrator

Frey's Food Brands
11.2019 - 08.2021
  • System update as per regulatory standards and legislative law
  • Review records and process records when required
  • Trend customer and supplier complaints
  • Conduct internal audits
  • Maintained accurate records of all food safety-related documentation, ensuring a strong foundation for audits and inspections.
  • Participated in external audits, showcasing company's commitment to strict food safety standards at all times.
  • Performed regular inspections of production lines to guarantee sanitary environment.
  • Tested new, alternative raw materials through analysis, sourcing and trials.
  • Assisted management in setting annual goals related to food safety initiatives, driving continuous progress toward achieving these objectives over time.
  • Improved compliance with local, state, and federal regulations by developing and updating company policies and procedures.
  • Liaised with pest control technician, sanitation technician and uniform technician to confirm adherence to contracts.
  • Performed internal audits and developing assessments and conducting process walkthrough for compliance with documented processes.

Food Safety and Quality Management Systems Administrator

ITB Manufacturing (Novus Holding)
11.2018 - 11.2019
  • Co-ordinating Quality Management and Food Safety Systems
  • Food Safety Team Leader
  • Documentation and record control
  • Conducting Hazard studies as per ISO22000:2005
  • Conducting raw material and bulk Hazard analysis
  • Validation of control measures
  • Scheduling and conducting internal auditing
  • Compiling monthly QSC reports
  • Trending of Food Safety meetings
  • Implementation of FSSC22000
  • Liaising with Rentokil Initial (In relation to Feminine hygiene)
  • Conducting GMP audits
  • Planning and controlling Quality Management System
  • Handling customer or Supplier documentation
  • Generating quality documents
  • Staff management
  • Training staff on basic GMP and Food Safety fundamentals

Food Safety & Quality Coordinator

Heartlands Food
08.2017 - 11.2018
  • Conduct the GMPs inspections
  • Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Critical Control Point (CCP) analysis during the product preparation process and CCP verification
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Maintained detailed records of all inspections, tests, and audits for easy reference and management review.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Plan and coordinate product development activities and ensure timely completion
  • Develop and maintain product specifications
  • Providing assistance to product design and development teams
  • Bagging line and Food Safety Supervisor
  • Ingredient and raw material weighing and sampling
  • Investigated and resolved customer inquiries and complaints.

R&D and Quality Administrator

SA Adhesives
08.2016 - 12.2016
  • Providing administration support
  • Updating the files
  • Keeping records of GRV's daily
  • Receiving and dispatching goods
  • Creating sales orders for dispatch using pastel partner V14
  • Record pastel number in the files
  • Create credit notes and capture them using pastel partner V14
  • Operating and loading a 2 Ton hopper
  • Operating a stacker
  • Quality control documentation
  • Testing the product specifications
  • Implementation new quality related policies and procedures
  • Create MSDS and TDS for all products
  • Final product analysis
  • Obtain retain samples
  • Supervise the safety in the factory/production
  • Make labels and ensure traceability

Junior Head Chef and Food Safety Officer

Barrio Restaurant & Cocktail Lounge
08.2016 - 12.2016
  • Record keeping and documentation
  • Junior Chef and Food Safety Supervisor
  • Food preparation and presentation
  • Baking
  • Ingredient and raw material weighing and sampling
  • Critical Control Point (CCP) analysis during the food preparation process and CCP verification
  • Stock taking, stock control and inventory control
  • Hygiene, sanitation and cleaning verification
  • Sensory analysis of all prepared foods
  • Customers/patrons liaison regarding service received and food experience
  • General housekeeping and calibration scheduling of all equipment

Quality Control Intern

Spar Avondale
12.2014 - 05.2015
  • Identify non-conformance, collecting all relevant data of the NC and reporting it to the quality manager
  • Analysis of final packed product, ensuring that the product is not leaking using a vacuum seal tank and that the information contained in it is up to date in terms of Manufacture and Best before dates
  • Inspection of Good Manufacturing Practices and General Hygiene of factory employees and ensure that all employees are wearing the correct PPE
  • Daily documentation of all first case product packed, retention samples collected, and Online checks conducted
  • Collecting, recording and maintaining retention samples as per packed product
  • Moisture analysis
  • Daily housekeeping of the kitchen

Education

N.Dip - Consumer Science Food and Nutrition

Durban University of Technology
05.2015

Skills

  • ISO standards
  • Syspro system
  • Pastel partner V14
  • HACCP/VACCP & TACCP
  • Microsoft Package
  • ISO 9001:2015 implementation
  • ISO 22000
  • FSSC 22000 V5 Implementation
  • ISO 14001:2015 Implementation
  • ISO 19011:2011 Guidelines for Auditing Management Systems
  • IMS Internal Auditor Training
  • BRC Issue 9
  • SMETA
  • OHSA
  • HIRA- Hazard Identification
  • Lean Six Sigma- White Belt
  • Sage Pastel knowledge V14

Hobbies and Interests

  • Cooking
  • Baking
  • Singing

Timeline

SHEQ Manager

PME CakeSA
08.2021 - Current

Total Quality Management Systems Administrator

Frey's Food Brands
11.2019 - 08.2021

Food Safety and Quality Officer

Packaging World
11.2019 - 11.2021

Food Safety and Quality Management Systems Administrator

ITB Manufacturing (Novus Holding)
11.2018 - 11.2019

Food Safety & Quality Coordinator

Heartlands Food
08.2017 - 11.2018

R&D and Quality Administrator

SA Adhesives
08.2016 - 12.2016

Junior Head Chef and Food Safety Officer

Barrio Restaurant & Cocktail Lounge
08.2016 - 12.2016

Quality Control Intern

Spar Avondale
12.2014 - 05.2015

N.Dip - Consumer Science Food and Nutrition

Durban University of Technology

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Nondumiso Bongeka Mwandla