Thokozani Sihle Mbatha
PHLEBOTOMY TECHNICIAN
Newlands West
Summary
Dedicated and experienced Phlebotomist with over 5 years of hands-on expertise in drawing blood and performing venipuncture procedures. Proficient in maintaining a sterile and safe environment while ensuring patient comfort. Skilled in accurately labeling and handling specimens and adept at utilizing various phlebotomy techniques to alleviate anxiety and provide a positive healthcare experience. As a highly skilled phlebotomist with five years of work experience, my objective is to contribute to upholding the highest standards of professionalism and adhering to all relevant protocols and regulations in the field of phlebotomy. To enhance patient care, maintain the highest standards of safety and hygiene, and enhance the overall efficiency of the laboratory or medical facility where my skills are applied. Continuous learning and adaptation to emerging trends in phlebotomy remain integral to achieving excellence in my role.
Overview
9
9
years of professional experience
Work History
Phlebotomist
National Health Laboratory Services
12.2019 - Current
- Drawing blood samples using safety procedures +-80 patients a day..
- Observes the physical condition of patients during blood taking and applies sound phlebotomy practices in order to ensure the safety and comfort of patients.
- Pre- and post-test counseling of parents/guardians and children of various ages according to current South African legislation guidelines.
- Performing and interprets point of care tests as required
- Kept records of specimen collected, ensures that all patients detail and clinical information is accurately recorded and interprets test results in the context of the child's clinical condition.
- Handling or refers queries related to the service.
- Theoretical and practical training of other health care workers to render this service.
- Reporting writing to document the service and identity successes and failures.
- Revised standard operating procedures as new information becomes available and proactively strives to improve integration of child care service within the health care facility.
- Participates in operational research to inform best practice.
- Providing general nursing and phlebotomy technician services as required, from time to time.
- Checked stock levels of all collection materials and orders additional stock to ensure the availability of required materials at all times.
- Implement sound housekeeping procedures to ensure a safe working environment in accordance with legislation and all safety protocols
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomist
Ampath
06.2018 - 11.2019
- Managed money/cash flow of depot to facilitate collection of payments for phlebotomy services rendered
- Performed phlebotomy procedures in order to ensure sufficient delivery of nursing services
- Performed phlebotomy related administrative tasks to ensure correct recording and processing of information
- Provide quality customer service to consumers within the legal-ethical framework of the nursing profession in a phlebotomy environment
- Provide quality customer service to consumers within the legal-ethical framework of the nursing profession in a phlebotomy environment
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures,increase workflow by 20%
Phlebotomist
Flowpath Laboratory
01.2017 - 01.2018
- I was responsible for phlebotomy duties.
- Maintained all equipment used for phlebotomy.
- Ensured adequate stocks for phlebotomy are maintained.
- Maintain patient/client confidentiality.
- Checked temperature logs.
- Checked decontamination logs.
- Dispose of needles and swabs according to procedure.
- Completed relevant documentation/patient request forms and insurance forms etc...
- Proficient taking cash up front, doing recons for Billing.
- Hands on and focused when it comes to chasing
Education
Medical Technician - Phlebotomy
Neuberg Global Laboratory
AMANZIMTOTI01.2017
Skills
Venipuncture
Order of draw
Paperwork processing
Patient care
Data entry
Sample and specimen collection
Specimen preparation
Blood collection techniques
Blood culture collection
Patient confidentiality
Infection control
Medical testing
Specimen handling
Capillary puncture
Patient preparation
Patient support
References
Zamokuhle, Gwala, Supervisor, 0723267086, Ampath
Timeline
Phlebotomist
National Health Laboratory Services
12.2019 - Current
Phlebotomist
Ampath
06.2018 - 11.2019
Phlebotomist
Flowpath Laboratory
01.2017 - 01.2018
Medical Technician - Phlebotomy
Neuberg Global Laboratory
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