Nomusa Mqobo
Alexandra township
Summary
Personal Information
- Date of Birth: 12/15/1993
- Nationality: South African
- Driving License: Code 10
Language
- English
- Isixhosa
- Isizulu
To enhance my professional skills, capabilities and knowledge in an organization that recognizes the value of hard work and trusts it's employees with responsibilities and challenges.
Overview
11
11
years of professional experience
Work History
Credit Controller
Cartrack
04.2023 - Current
- plan a course of action to recover outstanding payments -negotiate payoff deadlines or payment plans
- handle questions and complaints
- Optimized workflow efficiency through the implementation of advanced software tools, enabling faster invoice processing and dispute resolution times.
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
Debt collections consultant and customer service
Credit worx
11.2015 - 01.2022
- Manage multiple delinquent accounts for debt collection efforts -keep track of assigned accounts to identify outstanding debts -plan course of action to recover outstanding payments -negotiate payoff deadlines or payment plans -handle questions and complaints
Sales consultant
Metropolitan
01.2015 - 09.2015
- Contact potential or existing customers to inform them about product using scripts answers questions about products or company
- Ask questions to understand customer requirements and close sales
- direct prospects to the field sales team when needed
Sales consultant /verifier
Direct channel
01.2013 - 01.2014
- Validate risk calls before sending sales to clients -update/correct errors captured during sale closing deals - listen to recordings and match information captured
Education
Alexsan Community Centre
Kwa-Bhekilanga Secondary School
Degree in Education - Education Intermidiate Phase
UNISA
Pretoria, South Africa 04.2001 -
TEFL Certificate
Teachers Record
09.2023
Skills
Computer skills
Interpersonal skills
Problem solving
References
- Grace Bronkhorst, Credit worx, Team leader, 0763419451
- Lan perumal, Metropolitan, Team leader, 0877429026
- Anthea Arendse, Direct channel, Team leader, 0721510911
- Jacqueline Mathabela, Team Leade, 0768143244
Timeline
Credit Controller
Cartrack
04.2023 - Current
Debt collections consultant and customer service
Credit worx
11.2015 - 01.2022
Sales consultant
Metropolitan
01.2015 - 09.2015
Sales consultant /verifier
Direct channel
01.2013 - 01.2014
Degree in Education - Education Intermidiate Phase
UNISA
04.2001 -
Alexsan Community Centre
Kwa-Bhekilanga Secondary School
TEFL Certificate
Teachers Record