Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nomusa Mqobo

Alexandra township

Summary


Personal Information

  • Date of Birth: 12/15/1993
  • Nationality: South African
  • Driving License: Code 10


Language

  • English
  • Isixhosa
  • Isizulu


To enhance my professional skills, capabilities and knowledge in an organization that recognizes the value of hard work and trusts it's employees with responsibilities and challenges.


Overview

11
11
years of professional experience

Work History

Credit Controller

Cartrack
04.2023 - Current
  • plan a course of action to recover outstanding payments -negotiate payoff deadlines or payment plans
  • handle questions and complaints
  • Optimized workflow efficiency through the implementation of advanced software tools, enabling faster invoice processing and dispute resolution times.
  • Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
  • Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.

Debt collections consultant and customer service

Credit worx
11.2015 - 01.2022
  • Manage multiple delinquent accounts for debt collection efforts -keep track of assigned accounts to identify outstanding debts -plan course of action to recover outstanding payments -negotiate payoff deadlines or payment plans -handle questions and complaints

Sales consultant

Metropolitan
01.2015 - 09.2015
  • Contact potential or existing customers to inform them about product using scripts answers questions about products or company
  • Ask questions to understand customer requirements and close sales
  • direct prospects to the field sales team when needed

Sales consultant /verifier

Direct channel
01.2013 - 01.2014
  • Validate risk calls before sending sales to clients -update/correct errors captured during sale closing deals - listen to recordings and match information captured

Education

Alexsan Community Centre

Kwa-Bhekilanga Secondary School

Degree in Education - Education Intermidiate Phase

UNISA
Pretoria, South Africa
04.2001 -

TEFL Certificate

Teachers Record
09.2023

Skills

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References

  • Grace Bronkhorst, Credit worx, Team leader, 0763419451
  • Lan perumal, Metropolitan, Team leader, 0877429026
  • Anthea Arendse, Direct channel, Team leader, 0721510911
  • Jacqueline Mathabela, Team Leade, 0768143244

Timeline

Credit Controller

Cartrack
04.2023 - Current

Debt collections consultant and customer service

Credit worx
11.2015 - 01.2022

Sales consultant

Metropolitan
01.2015 - 09.2015

Sales consultant /verifier

Direct channel
01.2013 - 01.2014

Degree in Education - Education Intermidiate Phase

UNISA
04.2001 -

Alexsan Community Centre

Kwa-Bhekilanga Secondary School

TEFL Certificate

Teachers Record

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Nomusa Mqobo