Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nomthandazo Edom

Claims Assessor
Tembisa, Kempton Park,GP

Summary

At Liberty Group Ltd, I excelled as a Claims Assessor, leveraging investigative skills and financial acumen to identify fraudulent claims, significantly minimizing losses. My ability to foster client trust through empathetic communication and teamwork, alongside implementing a meticulous review system, underscored my achievements in enhancing claim processing accuracy and compliance.

Insurance professional prepared to excel in Claims Assessor role. Brings valuable experience in evaluating and processing claims with attention to detail and fairness. Known for strong team collaboration and adaptability in dynamic environments. Proficient in analytical thinking and communication skills.

Overview

7
7
years of professional experience

Work History

Claims Assessor

Liberty Group Ltd
01.2018 - Current


  • Identified fraudulent claims with comprehensive investigations, minimizing company losses and maintaining integrity in the claims process.
  • Improved claim processing accuracy by implementing a meticulous review system and conducting thorough investigations.
  • Escalated complex claims to senior management for further review, ensuring a collaborative approach to decision-making and fair outcomes.
  • Established trust among clients by consistently demonstrating empathy and understanding throughout the entire claims assessment process.
  • Participated in regular meetings with other departments to provide insights on emerging trends in claims activity, influencing strategic decision-making processes within the organization.
  • Ensured compliance with regulatory guidelines by staying up-to-date on industry standards and integrating them into daily workflows.
  • Effectively managed high-pressure situations during peak periods of claims activity while maintaining professional demeanor and efficient performance levels.

Education

No Degree -

Tembisa High
Tembisa
04.2001 -

Skills

Policy interpretation

Timeline

Claims Assessor

Liberty Group Ltd
01.2018 - Current

No Degree -

Tembisa High
04.2001 -
Nomthandazo EdomClaims Assessor