Nompumelelo Rejoice Myeza
Johannesburg
Summary
Experienced support specialist with a strong executive administrative background and expertise in business and strategy planning, budget management, compliance, and risk assessment. Demonstrates strong capability in performance monitoring and identifying productivity improvement opportunities. Proven ability to coordinate cross-functional teams, streamline operations, and enhance service delivery. Results-driven professional focused on improving business performance through effective project management, strategic planning, budgeting, and operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Departmental Administrator
Rand Water Head Office - SCP Department
Johannesburg, Gauteng
01.2019 - 09.2021
- Managed departmental OPEX, supplementary, and special project budgets exceeding R20 million, including budgeting, expenditure tracking, and variance analysis.
- Coordinated the 5-year business plan and supported delivery of 95% of strategic initiatives through planning, monitoring, and performance tracking.
- Coordinated project execution, achieving 90% on-time delivery of departmental initiatives.
- Prepared monthly budget vs actual, variance, and performance reports to support management decision-making.
- Supported governance, compliance, and audit processes, including ISO 9001:2015 QMS, internal audits, and AGSA audits.
- Managed procurement of operational, branding, and event-related goods and services in line with policy.
- Coordinated workshops, launches, and stakeholder engagements with internal and external partners.
- Provided executive administrative and operational support to senior management, including reporting, scheduling, and query resolution.
- Led over 20 monthly process improvement initiatives to enhance efficiency and service delivery.
- Contributed to zero repeat audit findings through strengthened compliance and quality assurance practices.
- Maintained document control and records management systems to support operational efficiency.
- Managed departmental compliance, governance, risk assessments, risk registers, and mitigation plans.
Acting Divisional Support Manager
Rand Water - Sector Growth & Development Division
Johannesburg, Gauteng
02.2019 - 08.2021
- Provided management support to the Sector Growth & Development Division, focusing on budgeting, financial reporting, project coordination, and efficiency improvements.
- Coordinated annual business planning and budgeting processes, consolidating inputs and preparing divisional plans for approval.
- Monitored budgets against actual expenditure, performed variance analysis, and recommended corrective actions.
- Prepared monthly management accounts and financial reports to support decision-making.
- Managed and tracked divisional projects, ensuring delivery against timelines, budgets, and defined deliverables.
- Reported on project progress and implemented corrective actions where required.
- Identified and supported the implementation of productivity and efficiency improvement initiatives.
- Liaised with internal stakeholders and Finance to ensure accurate reporting and issue resolution.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Compiled information and produced graphs to assist with financial reporting and budgetary management.
- Led the implementation of strategic support initiatives to improve divisional performance and stakeholder satisfaction.
- Managed divisional support team activities, aligning with organisational objectives and enhancing operational efficiency.
- Established key performance indicators KPIs for divisional operations, monitoring progress and adjusting strategies as necessary.
- Reviewed and updated divisional policies and procedures, maintaining relevance in a rapidly changing business landscape.
Executive Secretary to Executive Manager
Rand Water Zwarkopjes Pumping Station
Johannesburg, Alberton
02.2003 - 05.2005
- Organised and minuted meetings, ensuring accurate record-keeping and follow-up on action points.
- Handled incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff.
- Took detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly.
- Provided high-level administrative support to executive teams, aiding smooth department running.
- Acted as the first point of contact for visitors, providing a professional welcome and directing them appropriately.
- Implemented and maintained filing systems, ensuring efficient organisation and retrieval of documents.
- Handled confidential documents and information with discretion, upholding the privacy and security of the organisation.
- Facilitated communication between senior management and staff, promoting an open and efficient workplace environment.
- Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
- Maintained organised calendar covering team meetings, trips and appointments.
- Controlled access to executives by screening, redirecting, and responding to incoming correspondence to maintain confidentiality.
SHEQ Assistant
Rand Water Vereeniging & Panfontein
01.2001 - 11.2003
- Implemented and Reviewed and updated SHEQ policies and procedures to reflect best practices and new regulatory requirements.
- Inspected workplace to determine required improvements to eliminate hazards.
- Kept accurate records of workplace procedures for future analysis.
- Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
- Led staff training sessions on new safety procedures and processes.
- Assisted in controlling environmental health risks in workplace through practical and cost-effective methods.
- Investigated incident claims, outlining findings in comprehensive reports.
- Wrote comprehensive inspection reports outlining outcomes and steps taken.
Education
CIPS Practitioners Diploma -
Chartered Institute for Procurement & Supply
Johannesburg, GP06-2026
Post Graduate Diploma in Management Practice -
University of Cape Town
Cape Town, WC01-2024
Bachelor of Management Studies - Recognition Prior Learning
University of Cape Town
Cape Town, WC01-2022
Management Advanced Program -
WITS University
Johannesburg, GPSkills
- Project management
- Budget management
- Financial analysis and reporting
- Reporting proficiency
- Data analysis
- Coordination skills
- Stakeholder engagement
- Multidisciplinary collaboration
- Business management
- Administrative support
- Articulation skills
- Policy modification
Certification
- Certificate: Compliance Management, University of Cape Town
- Certificate: ISO 9001: 2015 Implementation and Understanding, SABS
- Certificate: ISO 9001:2015 Lead Auditing, SABS
- Certificate: New Managers Programme, WITS University, GSB
- Certificate: SAMTRAC, NOSA
- Advanced Certificate: Public Sector Accounting, NQF 5, Institute of Certified Bookkeepers
- National Certificate in Project Management, NQF 5, North-West University
References
Upon request
Languages
Afrikaans
Advanced
C1
Zulu
Proficient
C2
South Sotho
Proficient
C2
Interests
- Reading, Golf and Music
Timeline
Acting Divisional Support Manager
Rand Water - Sector Growth & Development Division
02.2019 - 08.2021
Departmental Administrator
Rand Water Head Office - SCP Department
01.2019 - 09.2021
Executive Secretary to Executive Manager
Rand Water Zwarkopjes Pumping Station
02.2003 - 05.2005
SHEQ Assistant
Rand Water Vereeniging & Panfontein
01.2001 - 11.2003
CIPS Practitioners Diploma -
Chartered Institute for Procurement & Supply
Post Graduate Diploma in Management Practice -
University of Cape Town
Bachelor of Management Studies - Recognition Prior Learning
University of Cape Town
Management Advanced Program -
WITS University