Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
AYANDA JOSEPHINE THAMANA

AYANDA JOSEPHINE THAMANA

Administrative Professional
Pretoria East

Summary

Highly organized and dedicated administrative professional with a BA Law Degree. Extensive experience in providing comprehensive administrative support to management and staff. Successfully managed office operations, scheduling meetings and appointments, and maintaining accurate records. Strong communication skills to build positive relationships with colleagues, clients, and customers. Focus on continuous improvement with strong problem-solving abilities to streamline processes and increase efficiency. Eager to enhance career and open to exploring new avenues for growth and development.

Overview

6
6
years of professional experience

Work History

Departmental Administrator

UNISA
1 2020 - 07.2024
  • My duties include handling all administrative and secretarial duties, such as filing, handling enquiries and distributions, and collection of documents
  • I also handle telephone calls on behalf of the Manager, screen and receive visitors, coordinate and synchronize electronic diaries, and arrange meetings, booking of venues and workshops
  • I am also responsible for managing meetings, scheduling, office operations and providing administrative support, including handling correspondence, office equipment and orientation for new colleagues
  • I handle requests and queries, develop networks, and submit reports as required
  • I have internal liaison with management and external liaison with stakeholders
  • Access and utilised relevant ICT systems (where applicable) regularly to execute the following administrative tasks: Monitoring the departmental budget in consultation with the CoD and Finance Representative to prevent over-spending iProcurement, iTravel, Archibus, Unidrive, myUnisa, Maintain Staff, Upload Manager (study material), Oracle (leave, applications & claims), Logging calls on ICT self-service
  • Assisting administration of the tutorial letters by: Compiling departmental timetables for the internal submission of the tutorial letters
  • Sending out reminders to staff about due dates and assuring that the correct templates are used
  • Formatting/typesetting/structuring undergraduate and postgraduate
  • HR: Contract Appointments - Coordinating and controlling the administration of different types of contract appointments
  • Independent contracts
  • Fixed Term contracts
  • External Examiners contracts
  • Supervisor contracts
  • Research Fellows on Oracle and manually by: Obtaining the correct supporting documents from candidates to support relevant application Ensuring that the correct applicable forms are used for applications when uploading contract on Oracle.
  • HR: Contract Remuneration (Payroll)

Managing and processing various types of claims on Oracle.

Independent markers.

Sundry payment.

External examiners.

Supervisors' payments

Research Fellows' incentive payments

Payments from Research Output Funds

Obtaining the correct supporting documents from the applicant to support the relevant application.

Ensuring that the correct applicable forms are used for applications when uploading a claim on Oracle.

Liaising with the relevant HR section, HRIS, and ICT to activate appointees as users on the system.

Coordinating the processing of leave pay-outs for FT contract staff.

Capturing ROF contracts/Honorarium payments for RF HR: Contract Remuneration (Payroll) - Managing and processing various types of claims on Oracle for: Independent markers, Sundry payment, External examiners, Supervisors' payments, Research Fellows' incentive payments, Payments from ROF. Obtaining the correct supporting documents from the applicant to support the relevant application.

Ensuring that the correct applicable forms are used for applications when uploading a claim on Oracle.

Coordinate the administration of Research Outputs by: Sending e-mail reminders to staff and Research Fellows associated with the department to request information regarding outputs and supporting documents.

Gathering documentation from authors (staff, and research fellows) of publications. Gathering electronic copies of books for submission to DHET.

Project & Research Assistant

UNISA
01.2018 - 01.2020
  • I was responsible for managing incoming calls, emails, correspondence, and visitors, providing general information to clients, and sorting and distributing assignments for various projects
  • I assisted in preparing and sourcing research articles, provided day-to-day administrative support, and conducted literature reviews to support research activities

Secretary to the Director

UNISA
01.2017 - 01.2018
  • I was responsible for handling all administrative and secretarial duties for the office of the Director, including managing visitors, electronic diary, telephone, filing, handling inquiries, compiling documents, venue booking, arranging meetings, and transport-related needs
  • I also collected and collated documentation/reports, streamlined the activities of the Director, and compiled letters, memorandums, reports, presentations, and other information
  • I ensured the office was staffed during office hours, liaised with stakeholders on behalf of the office of the Director, coordinated and maintained effective office procedures and efficient workflows, handled student inquiries, act as an efficient filter between the external environment and the Director, organize logistics for the Director and handled budgetary aspects

Student Administrative Officer

UNISA
01.2017 - 01.2018
  • I was responsible for managing the day-to-day operations of the department such as receiving visitors, providing refreshments, taking meeting minutes, maintaining department files, compiling progress reports, responding to inquiries, managing student and tutor databases, assisting with registration, safeguarding department resources, administering study materials and processing online student registration
  • I also liaised with internal and external parties, administered students in the computer lab, ensured staff met deadlines, consolidated reports, verified qualifications and processed selected qualification registrations

Office Administrator

APSA UNISA
01.2014 - 01.2017
  • I was responsible for compiling worksheets, handling queries, assisting with budgets, managing incoming calls and correspondence, assisting members with IPMS, maintaining the filing system, recruitment, handling complaints, attending to head office queries, managing the union filing system, scheduling meetings, compiling and collating information for annual reports, managing member files, receiving goods and invoicing, ordering stationary, organizing logistics, attending CCMA cases and disciplinary hearings, assisting with website management, and handling day-to-day tasks in the union office

Education

Bachelor of Arts - Law

UNISA
Pretoria, South Africa
10-2024

National Senior Certificate - undefined

HENDRIK VERWOED HIGH SCHOOL

Skills

Strong organizational and time-management skills

References

  • Prof Rothney Stok Tshaka, Director: School of Humanities, 0124298402 / 0714611322
  • Dr IE Marais, Line Manager: Department of Anthropology & Archaeology, 0124296479 / 0827390207
  • Prof Ismael Jaffer, CoD Department of Arabic Studies, 0124296768

Timeline

Project & Research Assistant

UNISA
01.2018 - 01.2020

Secretary to the Director

UNISA
01.2017 - 01.2018

Student Administrative Officer

UNISA
01.2017 - 01.2018

Office Administrator

APSA UNISA
01.2014 - 01.2017

Departmental Administrator

UNISA
1 2020 - 07.2024

Bachelor of Arts - Law

UNISA

National Senior Certificate - undefined

HENDRIK VERWOED HIGH SCHOOL
AYANDA JOSEPHINE THAMANAAdministrative Professional