Nokuzotha Buthelezi
Pietermaritzburg
Summary
Highly organized and detail-oriented professional with a National Diploma in Business Management and 4 years of combined experience in administration and training. Proven track record of providing exceptional administrative support, coordinating training programs, and developing strong relationships with colleagues and clients. Interpersonal With a strong foundation in business management and experience in administration and training, I possess a unique blend of skills that enable me to effectively support business operations, coordinate training initiatives, and provide exceptional customer service. I am a quick learner, a team player, and a dedicated professional seeking a challenging role that leverages my skills and experience to drive business success.
Overview
4
4
years of professional experience
Work History
Admin Clerk
Sofika Tours
01.2024 - Current
- Data entry and record-keeping.
- Managing and maintaining databases.
- Assisting with booking and reservation processes.
- Coordinating travel arrangements and itineraries.
- Preparing and processing travel documents.
- Handling customer inquiries and communications.
- Providing administrative support to tour managers and guides.
- Managing and reconciling financial transactions.
- Assisting with marketing and promotional activities.
- Maintaining office supplies and equipment.
- Managing and coordinating tour schedules and operations.
- Central Supplier Database
- CIPC
- B-BBEE
Supervisor
Ndlovu Accounting and Business Consulting
02.2022 - 12.2023
- Supported on-time delivery of products through diligent monitoring of order statuses and proactive communication with stakeholders.
- Reduced order processing time for improved efficiency by streamlining documentation procedures.
- Assisted in the development and implementation of a supplier scorecard, resulting in improved performance tracking.
- Supported the implementation of new supply chain software, facilitating more efficient inventory management and order processing.
- Developed strong relationships with suppliers, fostering a collaborative environment that resulted in improved service levels.
- Contributed to cost savings by analyzing supplier performance and negotiating more favorable contract terms.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- CSD
- CIPC
- Filling in of document Bids and Quotation
Education
National Diploma - Business Management
UMgungundlovu TVET College
Msinga Campus 04.2001 -
Grade 12 (Matric) - undefined
Tholizwe Secondary School
01.2017
Skills
Computer literacy Skills
References
- David, Ngcobo, dave.0714925367@gmail.com, 081 755 8923, Sofika Tours (PTY) LTD, Pietermaritzburg
- Thulani, Bhengu, 067 125 6045, Ndlovu Accounting and Business Consulting, Pietermaritzburg
Courses
- In-Service training 2023
- Onboarding and orientation to the company and role.
- Training on business consulting methodologies and tools.
- Shadowing or assisting experienced consultants on client projects.
- Learning about industry trends and best practices.
- Developing skills in areas like data analysis, problem-solving, and communication.
- Familiarization with company software and systems.
- Training on sales and marketing strategies.
- Learning about client relationship management.
- Developing presentation and reporting skills.
- Participating in team meetings and collaboration.
- Receiving feedback and coaching from supervisors or mentors.
- Learning about project management and execution.
- Understanding the company's service offerings and capabilities.
- Developing skills in areas like leadership, time management, and adaptability.
- Staying up-to-date with industry developments and continuous learning.
Timeline
Admin Clerk
Sofika Tours
01.2024 - Current
Supervisor
Ndlovu Accounting and Business Consulting
02.2022 - 12.2023
National Diploma - Business Management
UMgungundlovu TVET College
04.2001 -
Grade 12 (Matric) - undefined
Tholizwe Secondary School