Christiaan Daniel Du Plessis
Operations Manager
Nelspruit
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Operations Manager
CSG Cleaning (Previously named Afriboom Cleaning Services)
Nelspruit
12.2023 - Current
- Fleet Management, One-off projects, assisting with HR duties, Wages, P&L Stock Control, Client Communication.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at up-skillin workforce to meet dynamic industry demands
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Interacted well with customers to build connections and nurture relationships.
- Supervised operations staff and kept employees compliant with company policies and procedures.
General Assistant - Temporary
Wetlands Engineering
Hluhluwe
05.2023 - 09.2023
- Project Management, Metal work - Building/Repairs, vehicle repairs, assistance with Generators builds, basic electrical repairs, Servicing of vehicles - Mechanical and electrical, overseeing departments in the absence of the owner and assisting clients.
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Supported staff on special assignments and ad hoc projects.
Operations Manager - Nelspruit - Transferred to KZN
Afriboom Cleaning Services
Durban
10.2020 - 06.2022
- Site Audits and feedback (18 sites), Client Liaisons & Site Development, All HR/IR related tasks (+/- 287 staff) Hiring staff, Disciplinary actions, i.e
- Hearings, CCMA Attendance, Stock ordering and controlling, Wages, P&L per site, Equipment, Inspections, repairs & maintenance, Garden Services, Vehicle/Fleet Control
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Operations Manager (Western Cape)
Prestige Cleaning Services
George
08.2017 - 11.2019
- Asset & Direct Expenses control, Equipment & Chemicals, Payroll (196 Staff) & Head counts, Building P&L, Fuel Accounts & Vehicle inspections, Uniforms, IR, Client Liaisons, Site Inspections, Health and Safety, Staff Productivity, Upselling of Contracts, Non-Contractual Revenue & Marketing, Training and Development
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
General Manager
Baywater Bay Village
Sedgfield
02.2011 - 03.2012
- Day to day operations of resort including departures and arrivals of guests, Gardens, Housekeeping & Maintenance
- Overseeing 22 Staff
- Overseeing all water activities and inspecting guests boats before launching
- Curio shop on site (Cash-ups, stock take and purchase) & Children's activities
- Weekly reports to Head office, attending meetings regarding guest feedback - Positive and Negative Comments and suggestions
- Maintenance Inspections and reports, unit refurbishments & general maintenance
- Repairs and services of resort boats
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Operations Manager (Sun City, Bakubung & Kwa-Maritane Lodge)
Prestige Cleaning Services
Rustenburg
06.2005 - 12.2009
- Assisted with Steiner Hygiene Survey and installation - Across Sun city Complex Control of direct expenses, Chemicals - consumption & orders, Equipment - purchases & repairs, Overtime - replacements & Public Holidays, Head Counts, Payroll (227-450 Staff), Planning & Managing of Corporate Events, Productivity, Budgets, HR & IR, Health & Safety, Assistance with Hygiene Contracts, Company vehicles & asset control, Client Liaisons, Site Inspections & monthly reports, Renewing of Contracts, Non-Contractual Revenue, Training and Development, Assisted with the refurbishment at Bakubung Bush Lodge
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
General Manager
Bush Willows Game Farm & Sports Clinic
Hartbeesfontein
03.2004 - 05.2005
- Game Farm Operations, Staff pick-up and drop off, Stock takes in Restaurant, Stock purchases, Team Building Exercises & extra activities, Game Drives, Shift Changes, Cash ups, Banking, Health & Safety, Payroll
Education
High School Diploma -
Klerksdorp High School
Klerksdorp 01.1992 - 11.1996
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Staff Management
Team Leadership
Planning and Implementation
Contract Management
Health and safety compliance
Academicparticulars
Klerksdorp High School, 12, Afrikaans, English, Mathematics, Biology, Business Economics, Metal Work (Technical drawings)
Tertiarytraining - Coursesattended
- Windows 98
- Exec link 2000
- Game Farm and Lodge Management
- IR Training
- Floor & Carpet Care Training (Prestige)
- Dry Carpet Cleaning
- Wet Extraction
- HIRA
- SHE Rep
- Health and Safety Training (Supercare & Prestige)
- Equipment Repairs, i.e. vacuum cleaners, carpet washers, single disc scrubbers
Contactdetails
(+27) 79 545 4323
Language
Afrikaans/English
Health
Excellent
Skipperslicense
Category C With Surf Launching & Radio License
Personal Information
- ID Number: 780624 5011 088
- License: Code 14
- Marital Status: Married
References
- Supercare Cleaning Services, Maartin Olivier, (+27) 71 858 9755
- Prestige Cleaning Services, Richard Brakfesi (IR Manager), (+27) 73 479 0805
- Wetland Engineering, Thys Visagie / James Visagie, 072 130 6085 / 072 424 7231
Accomplishments
Awards:
1) Prestige Cleaning Services
- Leadership Award
- Service Excellence Award
2) Baywater Village
- Service Excellence Award - Most Improved resort of the year
3)Prestige Cleaning Services
- Operations Manager of the year (2019)
Fishing
My love for the ocean has led to enjoying deep see fishing. I have also obtained my Category C Skippers License (SAMSA) in order to enjoy my sea excursions with the fishing. This has become a very competitive sport that I enjoy at its best and worst of times.
Timeline
Operations Manager
CSG Cleaning (Previously named Afriboom Cleaning Services)
12.2023 - Current
General Assistant - Temporary
Wetlands Engineering
05.2023 - 09.2023
Operations Manager - Nelspruit - Transferred to KZN
Afriboom Cleaning Services
10.2020 - 06.2022
Operations Manager (Western Cape)
Prestige Cleaning Services
08.2017 - 11.2019
General Manager
Baywater Bay Village
02.2011 - 03.2012
Operations Manager (Sun City, Bakubung & Kwa-Maritane Lodge)
Prestige Cleaning Services
06.2005 - 12.2009
General Manager
Bush Willows Game Farm & Sports Clinic
03.2004 - 05.2005
High School Diploma -
Klerksdorp High School
01.1992 - 11.1996
Similar Profiles
Lwazi MbizaLwazi Mbiza
Waiter at CSG Afriboom (Pty) LtdWaiter at CSG Afriboom (Pty) Ltd
Kyle SharaKyle Shara
Window Cleaner at CSG Window CleaningWindow Cleaner at CSG Window Cleaning
Manos MondalManos Mondal
Project Engineer (Cost Control, Quantity Surveyor) at Seatrium (Previously Named Keppel Offshore)Project Engineer (Cost Control, Quantity Surveyor) at Seatrium (Previously Named Keppel Offshore)