Lwazi Mbiza

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

• Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Created and maintained databases to track and record student data.
• My duties revolve with CEMIS, Riso machine photocopying and administration.

• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• I was the voice of the business to the external world in liaising with clients and voters

In responsible for calling new clients, familiarizing them with our service offering, vetting and verifying their credit history. Selling new loans and capturing details, capture the customer's information on the system with captive8 script and company policies.