Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Timeline
Generic
Nomthandazo priscilla Ngubeni

Nomthandazo priscilla Ngubeni

Sebokeng,Gauteng

Summary

I am a highly driven individual who has a 5 year experience in a banking industry as a sales and service Consultant and 6 months contract in Kyc adminstrator. I am looking for a full time position where I can lend my knowledge and skills and learn more to that the company itself can improve

Overview

14
14
years of professional experience

Work History

Fraud Administrator

First National Bank
06.2024 - 09.2024

Fnb KyC Refresh Administrator

First national bank
08.2022 - 02.2023
  • Adhering to the process that will allow our Business Unit to confirm the identity of the organizations and individuals that do business with the organization and to ensure that those entities are acting legally
  • Contact clients to refresh their accounts and ensure that the profiles are FICA compliant within set targets communicated
  • Perform administrative duties where required
  • Adherence to quality requirements
  • Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
  • Resolve all customers queries efficiently and within agreed timelines
  • Provide efficient and effective administration support to ensure smooth running of a functional area (fulfilment)
  • Listens attentively, presents information in a clear manner and responds appropriately to the verbal and written communication of others, including the ability to regulate delivery in response to the needs of the target audience

Enumerator

Census
01.2020 - 12.2020
  • Visiting citizens at their homes to conduct interviews and collect demographic data creating survey sheets or working on predefined surveys to gather census information

Teachers assistant

Letshego primary school
01.2017 - 12.2017
  • Assisting with marking
  • Doing copies
  • Assisting learners with classwork
  • Looking after school learners when the teacher is not available

Sales and service consultant

First national bank
01.2011 - 12.2016
  • Selling and upselling
  • Accounts maintenance
  • Account opening
  • ADT assistant
  • Administrator
  • Customer service

Education

Grade 12 -

South view high
01.2007

N4 - Business Management

Sedibeng college
01.2017

Certificate - Basic Ambulance assistant

Nosa

Skills

  • Sales
  • Team building
  • Good communication skills
  • Problem solver
  • Fast learner

Languages

English
Zulu
Sotho
Afrikaans

Personal Information

  • Date of Birth: 03/03/88
  • Gender: Female
  • Nationality: South African

References

  • Theolisa Smith, FNB, Team leader, Theolisa.smith@fnb.co.za, 0843438048
  • Banana Lesojane, First national bank, Branch manager, Blesojane@fnb.co.za, 0873457390/0781482441
  • Mrs Machedi, Letshego primary school, Principal, Letshegoprimaryschool@gmail.com, 0789214702
  • Mrs Poe, Census, Supervisor, 0681078002

Timeline

Fraud Administrator

First National Bank
06.2024 - 09.2024

Fnb KyC Refresh Administrator

First national bank
08.2022 - 02.2023

Enumerator

Census
01.2020 - 12.2020

Teachers assistant

Letshego primary school
01.2017 - 12.2017

Sales and service consultant

First national bank
01.2011 - 12.2016

Grade 12 -

South view high

N4 - Business Management

Sedibeng college

Certificate - Basic Ambulance assistant

Nosa

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Nomthandazo priscilla Ngubeni