Neo Masike

• Develop capacity development strategy based on identified needs, aligned to resources, and provide oversight on implementation at district level according to timelines and budgets within then business model
• Provide oversight to alignment of capacity developments outputs to strategic workplan and programme plans for effective implementation of Wits RHI (Center for Disease Control (CDC) Gophelega programme
• Develop quality standards capacity materials by leading HIV/TB material and curriculum reviews
• Develop programme and technical tools such as SOPs, Toolkits, Job Aids
• Assess and manage capacity development strategy and any risks and implement problem solving approaches
• Provide monitoring and evaluation tools to ensure delivery of capacity development components according to needs, context, resources, timelines with a specific focus on aspects of priority and good practices for sustainability
• Create developmental plans to support succession planning of the Wits RHI CDC programme teams
• Provide guidance and tools for risk assessment and management
• Provide strategic reports (incl
• Developmental plans) to programme leadership, district, funder, and relevant stakeholders
• In consultation with internal or external stakeholder, develop QI strategy aligned to Wits RHI CDC programme strategy and district Annual Performance Plan (APP), District Health Plans (DHP) and HAST plans
• Provide oversight and guidance for assessments, implementation, and monitoring plans for QI integration to Ideal Clinic, National Core Standards (NCS) and other QI and Department of Health (DoH) priority initiatives within Wits RHI CDC supported districts
• Draw QI capacity development programme for internal and external stakeholders
• Provide QI strategy tools and aids for assessments, implementation, tracking/monitoring, and reporting
• Develop programme standardized framework, documents and database including ‘Best Practice’ reports and technical publications as required
• Provide oversight and standardized programme guidance for QI programme implementation through regular audits e.g., Ideal Clinic assessments, according to programme plan
• Develop/review workplans and other strategic programme documents for effective implementation of quality improvement and assurance
• Provide strategic directions, inputs to support identified gaps, QI projects, evaluation process and best practices across various quality improvement projects in each programme area in consultation with Wits RHI CDC senior management and district teams
• Develop QI data reporting framework, establish platforms and networks jointly with Wits RHI CDC and district teams
• Represents and present QI programme for organisation at different health structures and in different stakeholder platforms maintaining Wits RHI standards and values
• Develop and effectively manage relationships with external stakeholders including Department of Health, donors and partners
• Serve as senior representative of Wits RHI CDC Gophelega Programme in external forums/working groups in Gauteng
• Coordinate programme activities with external agencies such as public health, NGO partners, regulatory bodies, donor monitoring and auditing agencies and others as necessary
• Budget planning and project management
• Maintain functioning partnerships with existing stakeholders
• Attend to all staffing requirements and administration
• Supervise and manage duties of subordinates to ensure optimal staff utilisation and maintenance of sound labour relations
• Perform and facilitate performance development and assessments
• Identify substandard performance by team members and take necessary corrective action
• Coach and train subordinates and team members to ensure acquisition of knowledge and skills required by the organisation.

Achievements: Documented 40 quality improvement TB/HIV best practices for Ekurhuleni district for periods 2013 - 2021

• Development of the Quality Improvement strategy
• Oversee the QI programme implementation and resource management
• Guide QI Advisors in the development of district planning and implementation
• Build capacity of QI staff in all supported districts
• Project Coordination and oversight
• Data analysis to identify strategic national areas requiring improvement
• Develop programme management tools to ensure effective and efficient running of the programme
• Programme evaluation to determine impact of changes made
• Recording and reporting on best practices
• Developing curricula
• Publishing lessons learned
• Internal QI capacity development (Focused on Senior Technical Advisors, IAs, District managers, Area Managers, QI Coaches and Mentors)
• External QI capacity development (Training of QI to DoH managers, senior managers)
• Continual self-development and keeping up to date with latest developments in the field
• External Stakeholder Relations (developing buy-in and maintain good working relations among senior DoH structures)
• External Stakeholder Relations (monthly reporting as required)
• Internal Stakeholder relations (developing buy-in and coordinate with operations, data management, research etc.)
• Present and publish Aurum QI work at appropriate conferences and in reputable journals
• Reason for leaving: Career growth.

• Achievements: ISQUa and IHI sponsorship for journal publication (2017), Technical Working Group member and advisor of the National Department of Health TB QI project
• Assist Director with the Quality Improvement strategy
• Oversee the QI programme implementation and resource management
• Guide QI Advisors in the development of district planning and implementation
• Build capacity of QI staff
• Project Coordination and oversight
• Data analysis to identify strategic national areas requiring improvement
• Develop programme management tools to ensure effective and efficient running of the programme
• Programme evaluation to determine impact of changes made
• Recording and reporting on best practices
• Developing curricula
• Publishing lessons learned
• Internal QI capacity development (Focused on Senior Technical Advisors, IAs, District managers, Area Managers, QI Coaches and Mentors)
• External QI capacity development (Training of QI to DoH managers, senior managers)
• Continual self-development and keeping up to date with latest developments in the field
• External Stakeholder Relations (developing buy-in and maintain good working relations among senior DoH structures)
• External Stakeholder Relations (monthly reporting as required)
• Internal Stakeholder relations (developing buy-in and coordinating operations, data management, research etc.)
• Present and publish Aurum QI work at appropriate conferences and in reputable journals
• Reason for leaving: Promotion.

Achievements: Best care always quality award of excellence (2015)

• Quality Improvement Project strategy and planning
• Technical Project Coordination, oversight, and input
• Impact and Process analysis
• Assistance with QI project start-ups in new/struggling sub-districts
• Project Evaluation/Planned Experimentation/Research Design and technical oversight of innovation projects
• Documenting and spread of change packages
• Recording and reporting of best practices
• Developing QI reports for internal and external stakeholders
• Design and implementation of QI tools and training material
• Responsible for the implementation of a capacity development strategy
• External Stakeholder Relations (reporting, developing buy-in, maintain good working relations and provide technical support)
• Internal Stakeholder relations (reporting, developing buy-in, provide technical support and coordination)
• Present and publish Aurum QI work at appropriate conferences and in reputable journals
• Reason for leaving: Promotion.

• Ensure the strengthening of linkages between the programmes to foster quality improvement in health services by: Analysing and interpreting data to identify opportunities for improvement
• Design, develop and monitor improvement projects at district, sub-district, and facility level
• Create a vision for quality improvement within Aurum and other various stakeholders
• Capacity building for quality improvement within Aurum and other various stakeholders
• Lead and coordinate change initiatives
• Analysing data for reporting and project design purposes
• Assist in implementation of Quality Improvement activities by working collaboratively with a multidisciplinary team to identify gaps in service delivery and to identify and set improvement priorities
• Continuous report writing, recordkeeping of all working procedures, identification of gaps, development and implementation of new procedures and standards
• Follow-up on the implementation of changes and comment on improvements, ensure continuous improvement
• Guiding and directing Aurum staff and other stakeholders in the development, implementation and measuring of quality improvement initiatives
• Reason for leaving: Promotion.

• Support the development of a comprehensive implementation strategy for the sexual HIV prevention programme
• Coach and train district and sub-district staff members in your technical area to ensure transfer of knowledge
• Facilitate skills transfer to DOH counterparts
• Provide support to ensure service delivery to DOH (district and sub-district level)
• Identify operational research questions in the specialist area
• Design and implement research activities
• Ensure appropriate communication/feedback of the research findings to the relevant stakeholders
• Support the production of publications and/or reports relating to the operational research and programme area
• Participate in organizational research meetings
• Reasons for leaving: Project ended (Section 189).

• In consultation with Wits RHI and DOH teams, implement Quality Improvement programme activities within supported districts
• Implement QI plans using appropriate and provided guidance and tools to ensure a responsive QI strategy that support the achievement of overall project goals and targets
• Teach and mentor Wits RHI and District implementors to ensure delivery of QI activities in line with the developed strategy
• In collaboration with facility teams, conduct baseline assessments to identify gaps/needs and develop QIPs addressing affected indicators
• Train mentor and support implementation plans using tools, SOPs, and other related programme documents for effective implementation of QI according to project targets
• Coordinate, and implement on site facility and sub-district QI activities in collaboration with Champions, Ambassadors, and relevant stakeholders
• Track to adapt, monitor, and evaluate QI plans and activities according to priority and plans within the project
• Integrate facility and sub-district learning sessions into relevant facility, sub-districts platforms to report outcomes and share success stories
• Contribute to the documentation of success stories and other programme resources
• Manage and maintain relationships with external and internal stakeholders including DoH, donors, community partners, Community Based Organizations (CBO), and relevant Wits RHI structures
• Maintain communication and coordination with the Wits RHI teams, sub-district, and facility QA teams and to ensure QI programmes reporting and sustainability in relevant levels
• Ensure effective coordination with Wits RHI and District QA team to maximise use of data for decision making, clinical audits PHC forums and learning sessions to optimise overall impact
• Identify gaps in QI strategy implementation at the facility level and develop plans to address these
• Support development and updates of QI training materials for the effective transfer of skills in QI
• Identify QI training and mentorship needs of DoH teams and facility staff
• Liaise and co facilitate with the Capacity Development Team to address training needs
• Reasons for leaving: Relocation.

• Conduct regular clinic visits to provide support to facilities
• Facilitate clinic improvement meetings using the IHI improvement methodology
• Produce monthly reports on clinics about Prevention of mother to child transmission (PMTCT)
• Meet with hospitals maternity wards staff to ensure the PMTCT care pathway is effective
• Meet with Wellness clinic staff to support the clinics
• Assist in the preparation and running of learning sessions
• Training program for the team conducted
• Communications with relevant stakeholders
• Mentoring of ECHO PMTCT team conducted
• Ensure correct data is collected from the clinics
• Statistics gathered and recorded
• Collate PMTCT baseline for all the participating clinics
• Report to partners/stakeholders as requested by the project manager
• Compile PMTCT reports
• Team members' roles clarified and that they function within a well-defined structure
• Performance management of team members conducted
• Development management of team members conducted
• Team members' resources available
• Reasons for leaving: Project ended (Section 189).

• Provide direction and supervision for the implementation of the Nursing Plan, rendering of quality patient care
• Assist in completion of clinical records and that data is entered timeously
• Ensure that quality assurance standards and other health mandates during his or her shift lead are implemented
• Advocate and facilitate proper treatment
• Implement standards, practices, criteria, and indicators for quality nursing care
• Practice nursing care and health care in accordance with the laws and regulations relevant to Nursing and health care
• Maintain a constructive working relationship with Nursing and other stakeholders
• Utilize human, material, and physical resources efficiently and effectively
• Reasons for leaving: Career growth.

• Provide direction and supervision for the implementation of the Nursing Plan, rendering of quality patient care
• Assist in completion of clinical records and that data is entered timeously
• Ensure that quality assurance standards and other health mandates during his or her shift lead are implemented
• Advocate and facilitate proper treatment
• Implement standards, practices, criteria, and indicators for quality nursing care
• Practice nursing care and health care in accordance with the laws and regulations relevant to Nursing and health care
• Maintain a constructive working relationship with Nursing and other stakeholders
• Utilize human, material, and physical resources efficiently and effectively
• Reasons for leaving: Community service contract completed.