Nelisiwe Siphiwe Madonsela
Sales Assistant
Midrand
Summary
Disoriented and reliable professional with experience in data capturing, customer service, invoicing, record management, and reporting. Currently employed as a Sales Liaison officer with strong administrative skills, high accuracy,and the ability to meet deadlines in fast-paced environments. Seeking a Data Capture/ Administrative role where attention to detail and data integrity are essential.
Overview
4
4
years of professional experience
Work History
Sales Liaison Officer
National council of and for persons with disabilities
07.2022 - Current
Sales Liaison Officer – Casual Day (Government Departments)
National Council of and for Persons with Disabilities (NCPD)
July 2022 – Present
• Capture, verify, and update customer and sales data accurately
• Maintain organised records and ensure data confidentiality
• Compile reports and support administrative processes
• Liaise with government departments and stakeholders professionally
• Handle invoicing, follow-ups, and payment coordination
• Meet strict deadlines while maintaining high data accuracy
Customer Service Agent
RTT Logistics
03.2022 - 06.2022
Customer Service Intern & Debriefing
RTT Logistics – R21 Office
March 2022 – June 2022
• Assisted customers via telephone and face-to-face communication
• Conducted daily debriefing and ensured accurate documentation
• Captured operational data and prepared reports
• Coordinated communication between drivers, customers, and management
• Supported office administration in a fast-paced environment
Education
Generic Management NQF Level 4
Signa Academy
Randburg Johannesburg 01-2023
Information Technology
Amadi Instu
Amadi Institute Of Learning 02-2017
Skills
Data Capturing and Data Verification
Record Management and Filling
Microsoft office (Word,Excel,Outlook)
Reporting and Documentation
Customer Service and Sales
Time Management and Accuracy
Invoicing and Payment follow-ups
Confidentiality and Compliance
References
- Lebogang, Boya, Senior Manager, lebogang@ncpd.org.za, +27 82 461 9467,011-452 2674 National council of and for persons with disabilities
- Ester, Maluleke, maluleke425@gmail.com, 083 433 2445/011-5521 1000
Additional Information
- Computer Literacy
- Valid driver's licence
- Own Reliable Vehicle
- Available at your convenience
Timeline
Sales Liaison Officer
National council of and for persons with disabilities
07.2022 - Current
Customer Service Agent
RTT Logistics
03.2022 - 06.2022
Generic Management NQF Level 4
Signa Academy
Information Technology
Amadi Instu