Summary
Overview
Work History
Education
Skills
Timeline
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NELIA CLOETE

Springbok

Summary

Dynamic professional with proven success at Kaap Agri in customer service and office administration. Expertise in data entry and Microsoft Office enhances operational efficiency and team collaboration. Strong client relationships consistently contribute to achieving sales targets.

Overview

8
8
years of professional experience

Work History

Administration Clerk

Kaap Agri
01.2020 - 01.2023
  • Managed administrative processes including data entry, filing, and internal communications.
  • Maintained accurate records and supported day-to-day office operations.
  • Liaised with internal departments to ensure smooth workflow and client service.
  • Utilized digital tools to streamline administrative tasks and reporting.

Retail Clerk

Kaap Agri
01.2015 - 01.2019
  • Assisted customers with product inquiries and purchases in a fast-paced retail environment.
  • Handled cash, managed stock, and maintained store displays.
  • Built strong relationships with customers through excellent service and product knowledge.
  • Contributed to team sales targets and customer satisfaction efforts.

Education

TEFL Certification - Teaching English as a Foreign Language

TEFL Universal
01.2024

NQF Level 4 Certificate -

CVS Education Group
01.2019

High School Certificate -

South Africa
01.2006

Skills

  • Customer service
  • Office administration
  • Data entry and filing
  • Microsoft Office and Google Workspace
  • Technical proficiency
  • Communication and interpersonal skills
  • ESL instruction
  • Team collaboration
  • Problem solving
  • Time management

Timeline

Administration Clerk

Kaap Agri
01.2020 - 01.2023

Retail Clerk

Kaap Agri
01.2015 - 01.2019

TEFL Certification - Teaching English as a Foreign Language

TEFL Universal

NQF Level 4 Certificate -

CVS Education Group

High School Certificate -

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NELIA CLOETE