Molebogeng Lydia Stuurman
Admin Clerk
Welkom
Summary
Diligent Administrative Clerk seeking new opportunities. Proficient in managing office tasks, coordinating schedules, and supporting team operations. Demonstrated ability to handle multiple responsibilities with efficiency and accuracy.
Overview
3
3
years of professional experience
4
4
Language
Work History
ADMIN CLERK
DIVERSIFIED BRANDS
01.2024 - 12.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Arranged meetings and appointments and updated records to assist management.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
OPERATIONS MANAGER
KASI SPAZA GROUP
01.2022 - 12.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Education
High School - SETSWANA, ENGLISH, MATHEMATICS, BUSINESS ECONOMICS, ACCOUNTING AND ECONOMICS
THOTAGAUTA SECONDARY SCHOOL
HUMAN RESOURCE MANAGEMENT - undefined
ACADEMY OF LEARNING
Skills
Verbal and written communication
Scheduling and calendar management
Customer follow-up
Cash Management
Billing and Invoicing
Taking directions
Sorting and labeling
Excellent Communication
Criminal Record
NONE
Health Status
GOOD
Personal Information
- ID Number: 8109150347087
- Gender: FEMALE
- Nationality: SOUTH AFRICAN
Reference
Mr Sivuyile Mndawe
Diversified brands director
0832278435
Mr Moeketsi Wesi
Kasi spaza group director
0832278435
Timeline
ADMIN CLERK
DIVERSIFIED BRANDS
01.2024 - 12.2024
OPERATIONS MANAGER
KASI SPAZA GROUP
01.2022 - 12.2024
High School - SETSWANA, ENGLISH, MATHEMATICS, BUSINESS ECONOMICS, ACCOUNTING AND ECONOMICS
THOTAGAUTA SECONDARY SCHOOL
HUMAN RESOURCE MANAGEMENT - undefined
ACADEMY OF LEARNING