MMATLOU JENNIFER RAMMUTLA
Learning and Development
Johannesburg
Summary
Master's degree in Industrial Psychology and over 3 years of experience in executing Industrial Psychology related work. Passionate and results-driven Learning and development specialist with a proven record in designing and implementing effective training programs. Committed to fostering a culture of continuous learning and professional development. Seek a challenging position to leverage expertise in instructional design, employee engagement, and talent development to drive organizational success. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring excellent facilitation skills, conflict management, analytical thinking ability, and reporting abilities developed over 3-year career to a growth-oriented role. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Learning and Transformational Business Partner
Digby Wells Environmental
08.2023 - 11.2023
- Plan, develop and facilitate training courses applicable to the organization's needs
- Ensuring Employment Equity and Skills Development plans and reports are completed and submitted to the relevant country authorities
- Plan, develop and implement diversity and inclusion plans
- Plan, develop and implement Wellness initiatives in line with the organization's objectives and requirements
- Facilitating the BBBEE audit, and the activities leading up to the audit including reporting
- Managing the bursary and internship programme
- Developing and maintaining the onboarding processes within the organization to ensure high employee engagement and long term retention of employees
- Designing and deploying online training for the online platform - TalentLMS
- Facilitating and managing the performance management process.
Learning and Development Specialist
TAPE
02.2023 - 07.2023
- Content Creation: Developing training content that is up-to-date and of high quality by continuously researching and keeping up to date with industry trends, developments and shifts in order to stay relevant
- Regularly checking-in with employees to better understand training needs and/or requirements that need to be met
- Training and facilitation: Facilitating training sessions independently
- Ensuring that all required preparation is conducted prior to training in order to facilitate a seamless and high-quality sessions
- Spending time in branches observing employees whilst working, identifying how they interact with their team, customers, and their selling skills and other soft skills
- Identifying skills gaps, spending time understanding why and if necessary, provide coaching or identify someone in the team to mentor them
- Making recommendations to management on what needs to be changed or what the employees need to develop and how this may inform the next training session's content.
- Improved employee satisfaction and morale by providing tailored professional development opportunities.
- Streamlined training process for new hires, accelerating time to productivity.
- Collaborated with cross-functional teams to identify skill gaps and create customized trainings to address them.
- Developed a library of instructional materials, ensuring consistency in messaging across all departments.
- Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
- Spearheaded the creation of a mentorship program, matching experienced employees with newer hires for accelerated skills transfer.
- Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
- Trained and mentored 20 new personnel hired to fulfill various roles.
- Conducted regular needs analysis surveys to gauge areas where additional support was required promoting continuous improvement in staff skills, knowledge, and abilities.
- Increased employee retention rates by developing engaging onboarding and orientation processes.
- Enhanced employee performance by designing and implementing comprehensive learning programs.
Industrial Psychology Intern
TAPE
02.2022 - 01.2023
- Human Resource Psychology: Employee Induction: facilitating the induction of employees and provide an outcomes report on the induction
- Contacting new hires for the first 6 months to determine whether they are adapting to their new working environment
- Employee Remuneration, Rewards and Benefits: Researching market-related salaries for the relevant positions within the subsidiaries and assist in deciding on the final salary offered to potential employees
- Job Analysis and Profiling: Constructing job descriptions from various job analyses in order to produce job specifications for recruitment purposes
- Performance Management and Evaluation: Conducting performance evaluation interviews
- Acting as a facilitator to determine the expectations of management and employees regarding performance evaluation
- Recruitment and Selection: Screening candidate Curriculum Vitaes
- Conducting screening assessments and shortlist candidates and the make recommendations regarding the short - listed candidates
- Conducting selection interviews and providing feedback to applicants regarding the outcome of their application
- Absenteeism Management: Conducting a leave audit to determine trends in sick leave, annual leave and unpaid leave taken
- Human Resource Compliance: Understanding of all the HR administration process with regard to new contracts, remuneration, benefits, leave period, retirement, resignation and termination of procedure, notices, etc
- Industrial and Employee Relations: Observing, participating, and assisting in any grievance and disciplinary matters that may occur within business
- Observing CCMA cases
- Organizational Development: Organizational Effectiveness and Development: Conducting an analysis of the overall organizational effectiveness including leadership, decision-making, human capital, strategic performance, and work processes
- Managerial and Leadership Psychology: Evaluating leadership styles in the business and the impact that has on the environment
- Designing and implementing a managerial feedback workshop
- Observing and participating in managerial feedback (individual and group) and coaching
- Organizational Design and Structuring: Designing and upkeep of organograms that depict the hierarchical structure of at least 2 subsidiaries, the departments within those subsidiaries and to whom the department's report to
- Organizational Culture and Climate: Reviewing whether current practices (such as hiring people, training programmes, talent management programmes, etc) are suited and in line with TAPE's organizational culture
- Group Functioning and Effectiveness: Conducting group development or team building or problem solving or conflict resolution intervention
- Participating in a full range of activities, such as: training and development needs analysis, course development, course facilitation and the evaluation of effectiveness of training and development programmes
- Psychometric Assessments: Assessment administration
- Individual Development: conducting individual feedback sessions to provide the outcomes of the assessment validate information and provide developmental recommendations
- Career Psychology and Employee Wellness: Career Guidance and Counseling: facilitating individual career counseling sessions that deals with issues such as career uncertainty, absenteeism, interpersonal conflict and poor on -the -job performance
- Employee Wellbeing Management: Assessing the relevant health and safety issues that are prevalent in the different work environments that TAPE operates within; and the intern will propose ways to improve the conditions of employees, if necessary
- Psychopathology in the workplace: identifying workplace related psychopathology (e.g., stress and burnout) and general psychopathology (e.g., depression and trauma)
- Conducting basic counseling sessions such as crisis counseling, trauma debriefing, or performance counseling
- Training and Development: Designing, presenting, and facilitating training and development intervention/training programme for monthly new starters
- Investigating training needs within the company and then developing training thereof.
Transformation Intern
SAGE SOUTH AFRICA (PTY) Ltd.
07.2019 - 09.2020
- Administrating employee bursary funding
- Monitoring monthly software donations and direct grants to charities and NPOs
- Drafting enterprise and/or supplier development agreements
- Booking unemployed South African youth for Sage software products training
- Creating monthly Employment Equity/Management Control reports
- BBBEE tracking and ensuring that information data is captured and maintained
- Ensuring audit and verification processes are done annually and coordinating the process with the verification agency from initial to final verification stage
- Collecting of supplier BEE certificates and ensuring BEE compliance and assisting Procurement manager when necessary.
Education
Master of Commerce in Industrial Psychology - Industrial And Organizational Psychology
University of Johannesburg
Johannesburg10.2023
Bachelor of Commerce Honours in Industrial Psychology -
University of South Africa
Pretoria02.2019
Bachelor of Social Sciences Majoring in Psychology and Industrial Psychology -
University of The Free State
Bloemfontein01.2017
Skills
- Microsoft Skills
- Training Needs Analysis
- Performance Consulting and Evaluation and Assessment
- Leadership and Talent Development
- Critical Thinking
- Facilitation Techniques
- Employee Engagement
- Problem Solving
- Time Management and Performance Management
- Instructional Design and Content Creation
- Conflict Resolution
- Training Delivery
- Program Monitoring and Tracking
- Attention to Detail
- Orientation and Onboarding
- Group Discussion Facilitation
- Documentation and Recordkeeping
- Decision-Making
- Training Program Design and Course Materials Development
- Human Resources
- BEE123
- Diversity and Inclusion
- Learning Management Systems
- Career Development
- Human Resources
- BEE123
- Diversity and Inclusion
- Learning Management Systems
- Career Development
- Human Resources
- BEE123
- Saville Wave Assessment
- Microsoft Skills
- 15FQ
- Diversity and Inclusion
- Learning Management Systems
- Career Development
- Human Resources
- BEE123
- Saville Wave Assessment
- 16pf Personality Assessment
- 15FQ
- Diversity and Inclusion
- Learning Management Systems
- Career Development
- Human Resources
- BEE123
- Saville Wave Assessment
- 16pf Personality Assessment
- 15FQ
- Diversity and Inclusion
- Learning Management Systems
- Career Development
Accomplishments
- Member of the Golden Key International Honour Society| Awarded in 2016
- Executive Committee of Student Representative Council | University of Free State 2015/2016
- Member of Psychology Student Association|2017
Personal Information
Title: Learning and Transformational Business Partner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Learning and Transformational Business Partner
Digby Wells Environmental
08.2023 - 11.2023
Learning and Development Specialist
TAPE
02.2023 - 07.2023
Industrial Psychology Intern
TAPE
02.2022 - 01.2023
Transformation Intern
SAGE SOUTH AFRICA (PTY) Ltd.
07.2019 - 09.2020
Master of Commerce in Industrial Psychology - Industrial And Organizational Psychology
University of Johannesburg
Bachelor of Commerce Honours in Industrial Psychology -
University of South Africa
Bachelor of Social Sciences Majoring in Psychology and Industrial Psychology -
University of The Free State
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