Hi, I’m
Mfihlo Tabede
Durban North
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Ethekwini Municipality Water And SanitationDurban
Data Capturer
2022.07 - 2023.04 (9 education.months_Label)
Job overview
- Delivered efficient daily assignment schedules based on factors to optimize team performance.
- Demonstrated a consistent track record of reliability and accountability, earning the trust and respect of both supervisors and peers.
- Built and maintained tracking databases for variety of measuring aspects.
- Analyzed current data records to provide detailed reports.
- Contributed to a positive work atmosphere through effective communication and collaboration with colleagues.
- Collaborated with team members to complete large-scale data capture projects on time and within budget constraints.
- Conducted surveys and documented all responses.
Asinate Pty LtdDurban
Filing Clerk and Sales
2019.07 - 2022.06 (2 education.years_Label & 11 education.months_Label)
Job overview
- Ensured secure working environment by adhering to strict confidentiality policies when handling sensitive information.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Classified documents according to specified guidelines.
- Maintained open communication lines between departments regarding changes in filing procedures and updates to database.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Supported team members, providing necessary documents and files for efficient decision-making.
- Increased sales by over 10%.
- Assisted with document scanning and imaging projects to support accurate file back-up.
EThekwini Water and SanitationDurban
Customer Service Charter
2023.05 - 2024.01 (8 education.months_Label)
Job overview
- Addressing water and sewer faults, water quality concerns, and assisting with account inquiries.
CCIDurban
Customer Service Agent
2024.03 - 2024.09 (6 education.months_Label)
Job overview
- Handling inbound calls and Managing Customer orders.
- Managed inbound customers service calls, efficiently resolving queries and complaints to uphold satisfaction level.
Education
Mangosuthu University of Technology
Diploma from Cost And Management Accounting
11.2022
University Overview
Incomplete due to funding.
KitaKita High School
High School Diploma
11.2018
University Overview
Skills
- Microsoft Access
- Microsoft Excel
- Problem-solving aptitude
- Multitasking
- Excellent Communication
- Organizational Skills
- Self Motivation
- Fast Learner
- Adaptability and Flexibility
- Computer Literacy
Personal Information
Personal Information
Nationality: South AfricanTimeline
Customer Service Agent
CCI
2024.03 - 2024.09 (6 education.months_Label)
Customer Service Charter
EThekwini Water and Sanitation
2023.05 - 2024.01 (8 education.months_Label)
Data Capturer
Ethekwini Municipality Water And Sanitation
2022.07 - 2023.04 (9 education.months_Label)
Filing Clerk and Sales
Asinate Pty Ltd
2019.07 - 2022.06 (2 education.years_Label & 11 education.months_Label)
Mangosuthu University of Technology
Diploma from Cost And Management Accounting
KitaKita High School
High School Diploma