Summary
Overview
Work History
Education
Skills
Personal Information
References
Accomplishments
Software
Languages
Certification
Interests
Timeline
Generic

Mary-Anne Molekwa

Debtors Administrator
Johannesburg

Summary

I am a dedicated and highly experienced individual. With more than 15 years experience in Credit control and Debtors position. I have worked in various industries. I have experienced different cultures. I am diligent and always seeking to learn a grow so that I can be an asset. I am people's person and adaptaptable in any environment. I have worked my way from thr bottom and have experienced different facets of my career, always dedicated and giving it my all.

Overview

16
16
years of professional experience
3
3
Certifications

Work History

Debtors Manager

Global Micro Solutions (Pty) Ltd
Rosebank, Johannesburg
07.2018 - 04.2020
  • Constantly working on reducing aged debtors days, Collections management, Overseeing Credit Control and Billings functions, Loading contracts in Connectwise, Processing month end debit orders, Cash flow monitoring and update, Cash flow reporting, Daily management revenue report, Collaborating with Financial Director for department strategy, Processing Sales Orders, Resolving tickets on Service Board, Processing billings, Processing resellers rebates, Reviewing and sending out Resellers billing, Debtors recon, Bank reconciliation, Revenue recon, Debtors aging report with detailed comments for the FD, Calculating and processing interest charge for overdue customers, Compiling file for delinquent Debtors to be handed over to collection agency - those under liquidation, debt review, non-payers who’s companies closed, Sending out statement batch, Verifying billings and sending out invoices, Credit Vetting, Corresponding with customers over telephone, emails

Debtors Administrator Temp

Optimi
Centurion
06.2020 - 08.2020
  • Resolving escalated queries, Tracing and re-allocating Unknown payments, Assigning tickets to Junior staff, Processing journals, Investigating Unmatched payment references, Liaising with the bank on tracing Unknown student payments, Weekly reporting on unallocated payments

Debt Collector Temp

Johannesburg Housing Company
Newtown, Johannesburg
09.2020 - 11.2020
  • Recovering overdue debts, Attending to Tenant’s disputes, Escalating queries to different departments, Assigning unallocated payments to the debtors department, CCM process, Visiting various sites to assist Housing Supervisor to make payment arrangement, Reaching out to delinquent tenant’s regarding the aged debt, Doing various reports for collections, Reducing number of absconding tenants

Debtors Administrator

Adumo Payments (Pty) Ltd
Bryanston, Johannesburg
01.2021 - Current
  • Capture Debtor Codes, Preparing Refunds file and processing in the banking system, Journals, Credit notes, Invoicing, Monitoring and resolving unpaid debit order cases, Contacting Clients to make payment arrangements, Preparing handover file, Interacting with Vericred (Third Party Debt Collector Company), Sending Accountabilities(Letters Of Demand) from the Accountability System, Allocations, Write offs, Preparing Stock Collection Shee, Reconciling Accounts, Handling queries, Capturing details on the system, Manual Debit order run, Preparing Refunds and loading them in the banking system, Salesforce System - Updating Client information

Billings and Debtors Supervisor

Netsurit (Pty) Ltd
02.2017 - 07.2018
  • Overseeing Credit Control and Billings Clerk, Collections management, Collaborating with debtors manager for department strategy, Cash flow reporting, Daily management revenue report, Cash flow monitoring and update, Liaising with underwriters for credit insurance, Credit Vetting, Issuing credit limits, Customer recons, Liaising with USA company for Debtors functions, Billing USA companies, Overseeing Debtors functions for USA company, Overseeing all the big accounts hands-on, Customer visits to resolve queries or just meet and greet, Handling all escalated queries for branches, Collaborating with other department for a holistic approach of Debtors, Constantly working on reducing aged debtors days target of 17 days is reached, All administration tasks on accounts, Corresponding with customers over telephone, emails, Managing all debtors functions on United States Debtors Book

Senior Credit Controller and Billings Supervisor

Netsurit (Pty) Ltd
11.2013 - 01.2017
  • Managing Age Analysis of +/-200 Active accounts, Approving Orders, Managing Junior debtors Clerk for 8 months, Managing company services Billings, Managing billings clerk, Coming up with a billings process and doing workshops with various department for them to understand billings processes clearly, Submitting Monthly Declarations to Underwriters, Doing Weekly Credit Limit report to ascertain Exposure, Submitting monthly bank Cessions, Giving trade references, Acquiring credit cover from our underwriters, Submitting monthly stuff stock deductions to the creditors manager, Making Sure Junior Debtor meet deadlines, Payment Allocations, Sending out weekly query report to Various Department, Collecting outstanding Monies, Resolving Queries, Arranging bad Debt for hand over, Following through with Legal Handover to Lawyers, Arranging Credit notes, All administration tasks on accounts, Check all accounts on a daily basis, Working with Multiple internal systems, Corresponding with customers over telephone, emails, Managing +/- 50 Active accounts on Second Company Age Analysis (Sub-Company), Screening telephone calls, enquiries and requests, and handling them when appropriate, Organizing and attending meetings and ensuring that management is well-prepared for meetings, Meeting with client and Account managers to resolve Big account issues, Overseeing the Capturing of Bank statement by the junior debtor for Accountants to capture Payments, Arranging Meet and Greet meetings with Clients, Running Rebate Reports for one of our big accounts, Opening of new account and Verifying information given to the open account, Running Stock deduction report for all staff monthly purchases, Assisting with Daily Management Report when the other Credit Controller is not available, Resolving Customer Queries, Attending Monthly systems training for skills enhancement, Handling Refunds and unknown credit balances, Reconciling Big Accounts, Arranging and personally delivering client gifts during festive season, Interacting with Support, ISP and Various departments on client’s request

Corporate Credit Controller

Vox Telecom (Pty) Ltd
06.2009 - 11.2013
  • Managing Age Analysis of 500 Clients, Resolving of queries and credit notes, Ascertaining liabilities, Payment Allocations, Collecting outstanding Monies, Arranging bad Debt for hand over, Following through with Legal Handover to Coface, Dealing with difficult clients, All administration tasks on accounts, Check all accounts on a daily basis, Working with Multiple internal ticketing systems, Corresponding with customers over telephone, emails, Daily monitoring of customers who are unable or refuse to pay their debts, Screening telephone calls, enquiries and requests, and handling them when appropriate, Organizing and attending meetings and ensuring that management is well-prepared for meetings, Meeting with client and Account managers to resolve Big account issues, Running reports for Credit control manager, Opening of new account and carrying out necessary background checks required, Resolving Customer Queries, Attending Monthly systems training for skills enhancement, Being first point of escalation within the department in Johannesburg before matters can be escalated to Cape Town Head Office, Handling Refunds and unknown credit balances, Interacting with Support departments on client’s request, Being responsible for training all new recruits within the department, Being in Charge of multiple accounts by one client…e.g
  • Netsurit has more than 10 accounts with Vox, and other similar clients, Reconciling of accounts, Assisting retentions department of Re-stabling good relationship with long standing customers who threaten to cancel

Creditors Clerk

Vox Exchange
Johannesburg
01.2008 - 05.2009
  • Capturing Supplier, Filling recons and supplier invoices, Reconciliation of Supplier Accounts, Capturing supplier payment, Calling suppliers to request statements and invoices, Helping Debtors sent statement and invoices, All Administration tasks on accounts, Resolving queries and following up on credit notes, Telephone and emails correspondence

Education

Matric - undefined

Mabothe Senior Secondary School

Certificate - undefined

CBM Training

Certificate - undefined

CBM Training

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Bachelor of Arts -

University of Witwatersrand

Diploma -

Service Seta

Skills

Microsoft Office Word

Microsoft Office Excel

Microsoft Office Outlook

Microsoft Office Powerpoint

Internet Explorer

Pastel Evolution

Sage Pastel

Microsoft Dynamics Great Plains

CregaLink

Marval

Connectwise

QuickBooks

ODIN

Flowgear

FNB Bank Systems

MRI

Sonic

Ability

XERO

Business Central

Ebereu

Slack

Personal Information

  • ID Number: 8807060689080
  • Nationality: South African
  • Marital Status: Single

References

  • Mrs Janine Musto, Former Financial Manager at Vox Exchange, 079 501 2448
  • Mrs Vanessa Kemp, Former Manager Credit Control at Vox Telecom, 083 627 9011
  • Mrs Logamal Ramiah, Former Financial Director at Netsurit, 083 792 1857
  • Mrs Rebone Malatji, Former Financial Director at Global Micro, 082 746 8325
  • Mrs Siobhan Pillay, Group Debtors Manager at Optimi, 079 228 4966
  • Ms Tebogo Mhlanga, Collections Team Leader, 083 937 1181
  • Ms Faith Sekwalo, Payroll and HR Administrator, 079 174 6806

Accomplishments

Credit Management

Software

Pastel Evolution

Microsoft Dynamics Great Plains

Quickbooks

Marval

Salesforce

Xero

Slack

Ability

Business Central

Xero

Microsoft office

Sage Pastel

Gregalink

Accountability

Various Banking Systems

Languages

English
Bilingual or Proficient (C2)
Setwana
Bilingual or Proficient (C2)
Afrikaans
Elementary (A2)
Isizulu
Beginner (A1)

Certification

Matric

Interests

Reading

Writting

Arts

Timeline

Debtors Administrator

Adumo Payments (Pty) Ltd
01.2021 - Current

Debt Collector Temp

Johannesburg Housing Company
09.2020 - 11.2020

Debtors Administrator Temp

Optimi
06.2020 - 08.2020

Credit Management Level 4

06-2019

Debtors Manager

Global Micro Solutions (Pty) Ltd
07.2018 - 04.2020

Billings and Debtors Supervisor

Netsurit (Pty) Ltd
02.2017 - 07.2018

Senior Credit Controller and Billings Supervisor

Netsurit (Pty) Ltd
11.2013 - 01.2017

Corporate Credit Controller

Vox Telecom (Pty) Ltd
06.2009 - 11.2013

Creditors Clerk

Vox Exchange
01.2008 - 05.2009

University of Witwatersrand

02-2006

Matric

12-2005

Matric - undefined

Mabothe Senior Secondary School

Certificate - undefined

CBM Training

Certificate - undefined

CBM Training

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Certificate - undefined

Credit Professional Institute

Bachelor of Arts -

University of Witwatersrand

Diploma -

Service Seta
Mary-Anne MolekwaDebtors Administrator