Mart-Marie Blignaut
Account Executive - Contact Centre
Glen Marais
Summary
I'm a friendly and adaptable person who is always eager to learn and give my best in everything I do. I’m confident that I can bring value to your team, and I’d love the opportunity to prove myself and contribute to your company.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Account Executive - Contact Centre
Vox Telecom
Pretoria
07.2020 - Current
- Managed inbound and outbound calls to assist customers and address inquiries
- Conducted coverage checks to ensure service availability
- Prepared and dispatched quotes in response to customer requests
- Processed and logged orders, cancellations, and other customer requests
- Collaborated with upstream providers to resolve service-related issues
- Utilized Excel, Solid, Outlook, Genesys Cloud, CIC, Chatinc and Teams to manage daily tasks and communications
- Drafted and responded to emails to maintain efficient customer communication
- Managed and resolved support tickets to ensure timely resolutions
Internal Sales (Sales Rep)
Mitchell Munck
Birchleigh
05.2018 - 06.2020
- Managed inbound and outbound calls to engage with clients and address inquiries
- Promoted and sold equipment tailored to the meat industry
- Generated and sent detailed quotes for prospective clients
- Processed sales orders and ensured timely delivery of products
- Handled invoicing and maintained accurate financial records
- Coordinated with various courier companies to facilitate shipments
- Conducted client meetings to discuss product offerings and resolve issues
- Organized and maintained filing systems for efficient document management
- Utilized Excel and Omni software for data management and reporting
- Responded to and composed emails to maintain clear communication
- Managed purchase orders, coordinating with large suppliers for inventory needs
- Assisted with stock taking to ensure accurate inventory levels
- Performed a variety of administrative tasks to support smooth operations
Temporary Filling Clerk
Maritz Schreurs & Du Preez Attorneys
Kempton Park
01.2018 - 04.2018
- Organizing and maintaining paper files for efficient access
- Filing and categorizing documents to ensure proper organization
- Retrieving and providing requested files in a timely manner
- Managing paper documentation for easy retrieval and reference
Education
High School Diploma -
Kempton Park Highschool
Kempton Park, South Africa 01.2013 - 11.2017
Skills
- Excellent communication skills
- High energy levels
- Adapt easily to new environments
- Work very well with others and as an individual
- Driven and hard worker
- Computer Skills
- Customer service skills
- Time management skills
Timeline
Account Executive - Contact Centre
Vox Telecom
07.2020 - Current
Internal Sales (Sales Rep)
Mitchell Munck
05.2018 - 06.2020
Temporary Filling Clerk
Maritz Schreurs & Du Preez Attorneys
01.2018 - 04.2018
High School Diploma -
Kempton Park Highschool
01.2013 - 11.2017
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