Marliza Swanepoel

Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Contributed to a positive workplace culture through active engagement in team building activities, peer mentorship, and collaborative problem-solving efforts.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Scanned and uploaded medical records into electronic medical records system.
• Researched and resolved medical record discrepancies.
• Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
• Streamlined codebase maintenance with thorough documentation, commenting, and version control practices.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Expedited project completion timelines with strong time management skills and adherence to deadlines.
• Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
• Followed up with medical staff regarding missing information in patient records.
• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Improved code quality by implementing rigorous testing procedures and debugging strategies.
• Monitored changes in coding regulations to provide recommendations for compliance.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Provided crisis intervention services as needed, responding quickly and appropriately to urgent situations in order to protect patient safety and wellbeing
• Evaluated treatment plans against individual goals and healthcare standards

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Evaluated patient histories, complaints, and current symptoms.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Evaluated patient histories, complaints, and current symptoms.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
• Educated family members and caregivers on patient care instructions.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Organized and managed care of patients undergoing various therapies and procedures.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Recorded details regarding therapies to keep patient charts updated.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Recorded details regarding therapies to keep patient charts updated
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations

• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Recorded details regarding therapies to keep patient charts updated.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Participated in quality improvement initiatives aimed at enhancing the overall effectiveness and efficiency of emergency nursing care delivery within the department.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.

• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Devised and implemented processes and procedures to streamline operations.
• Managed client relationships through regular check-ins and updates on project progress.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Organized and analyzed primary and secondary research to understand industry, market and company trends.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.