Mariska Basson
Hermanus
Summary
I want to fill a position where I can fully utilize my experience, skills, and passion for the business and people to increase shareholder value and grow with the company.
Overview
14
14
years of professional experience
Work History
Online English Tutor
Preply Freelance
Remote
11.2021 - Current
- Conducted one-on-one tutoring sessions to improve students' reading, writing, and comprehension skills.
- Developed lesson plans for online English classes according to student's age and level of proficiency.
- Led one-on-one sessions with students for personalized learning approach.
- Researched and recommended textbooks, software, and other learning materials to complement tutoring.
- Established a positive rapport with students to motivate continuous learning and improvement.
- Evaluated student needs to set lesson goals.
- Explained tutoring services and booked tutoring appointments.
- Provided one-on-one tutoring sessions with students via online platforms.
- Utilized technology tools like video conferencing software to create an interactive learning experience.
- Attended training sessions, enhancing tutoring practices and techniques.
- Implemented phonics and literacy techniques to aid in reading and pronunciation.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Conducted regular reviews of material learned during previous lessons.
- Graded assignments and tests to assess and report student progress.
- Helped students build confidence in speaking English fluently and correctly.
- Taught and reinforced vocabulary, sentence structure and pronunciation of English words.
- Adapted teaching methods to meet the needs of different learners.
- Employed interactive software and online platforms to facilitate remote learning.
- Interacted with students using online video platform to direct online activities.
- Assisted students in preparing for standardized tests such as TOEFL and IELTS.
- Built student confidence through positive reinforcement.
- Engaged students in conversations using conversational English topics such as current events, sports, music .
- Reviewed student grades and prepared action plans to raise scores and achieve goals.
ADMIN MANAGER
MDP Group (PTY) Ltd - Real Estate
Hermanus
08.2022 - 04.2024
- Managing all Admin duties
- Managing all property sales
- Managing all accounts and financial admin for company
- Rental management
- Liase with clients and attorneys
- PA to manager and Owner
- Marketing of properties
- Design of marketing materials
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Organized and maintained documents, files and records.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Created spreadsheets to track budget expenses and income.
- Prepared weekly payroll for team of salaried and hourly employees.
- Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
- Processed invoices and managed accounts payable and receivable to maintain cash flow.
- Reconciled bank statements on a regular basis.
- Liaised with auditors during year-end audits, providing supporting documentation when necessary.
ADMINISTRATION MANAGER
OK Foods
Calvinia
11.2015 - 12.2020
- General administrative tasks
- GRV processing and recording
- Switchboard
- Stock control
- Maintained an accurate database of company documents such as contracts, invoices, vendor agreements .
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Resolved complex problems related to administrative processes in a timely manner.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Coordinated marketing events and client activities to drive sales and revenue.
- Recruited, trained and managed a team of 20+ employees.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed and maintained store policies and procedures.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Created engaging merchandise presentations to motivate impulse purchases.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
CONTROL ROOM MANAGER & RECEPTIONIST
Securicon Lowveld - Marloth Park
03.2012 - 02.2013
- Control room management
- General reception tasks
- General administration duties
- Switchboard
- Liaising with clients
- Handling of all complaints
- Supervising security personnel
- Control of the petty cash
- Sales
- Management of more than 400+ keys for holiday properties
- Management of bookings of more than 400+ holiday properties
- Managing alarms and radios
CONTROL ROOM MANAGER & RECEPTIONIST
Lowveld Security - Marloth Park
02.2011 - 02.2012
- Control room management
- General reception tasks
- General administration duties
- Switchboard
- Liaising with clients
- Handling of all complaints
- Supervising security personnel
- Control of the petty cash
- Sales
- Management of more than 400+ keys for holiday properties
- Management of bookings of more than 400+ holiday properties
- Managing alarms and radios
Education
120 HOUR TEFL CERTIFICATE -
International Open Acadamy
12.2020
MATRIC - GRADE 12 -
Bergvlam Highschool
Western Cape, South Africa01.2009
Skills
- MS Office Suite Packages
- CRM
- POS
- Social Media platforms
- Virtual meeting platforms
- SaaS
- Business Operations Management
- Business Administration
- Sales and Marketing
- Human Resources Management
- Customer Relationships
- Supplier Relationships
- Service Management
- Social Media Management
- Website Administration
- Managing and Leading
- Working Remote
- Verbal and written communication
- Office management
- Bookkeeping
- Organization and multitasking
- Staff management
- Quickbooks
- Data entry
- Skilled in Sage
- Customer relationship development
Languages
- English
- Afrikaans
References
- Linda Visagie, Afrikaway - Marketing, 060 577 5097
- Jonathan Dos Santos, OK Foods, 073 845 3020
- Conway, MDP Group - Business Solutions, 082 578 9026
Personal Information
Date of Birth: 03/18/91
Personality Traits
- Problem Solver
- Multi-Tasker
- Creative
- Assertive
- Goal Orientated
- Self-Motivated
- Team Player
- Challenge Driven
- Organised
- Good Communicator
- Loyal
- Patient
Languages
Afrikaans, English
First Language
Timeline
ADMIN MANAGER
MDP Group (PTY) Ltd - Real Estate
08.2022 - 04.2024
Online English Tutor
Preply Freelance
11.2021 - Current
ADMINISTRATION MANAGER
OK Foods
11.2015 - 12.2020
CONTROL ROOM MANAGER & RECEPTIONIST
Securicon Lowveld - Marloth Park
03.2012 - 02.2013
CONTROL ROOM MANAGER & RECEPTIONIST
Lowveld Security - Marloth Park
02.2011 - 02.2012
120 HOUR TEFL CERTIFICATE -
International Open Acadamy
MATRIC - GRADE 12 -
Bergvlam Highschool