Mandilakhe Futa
Port Elizabeth,Eastern Cape
Summary
Customer-focused petrol station professional with strong retail awareness and a solid understanding of customer service protocols. Demonstrates efficient time management, accurate petrol dispensing and reliable petrol pump maintenance to support safe, smooth daily operations. Known for effective verbal articulation and a patient attitude when handling enquiries and resolving issues, contributing to a positive customer experience and repeat business. Seeks to continue developing within customer-facing roles that value operational reliability and high service standards.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Petrol attendant
Astron Energy William Moffet
Port Elizabeth, Eastern Cape
12.2025 - 03.2026
- Adhered to health and safety regulations, maintained secure environment.
- Coordinated with team members for smooth shift transitions.
- Cleaned windshields whilst vehicles were refuelling, provided additional service value.
- Guided customers regarding various types of fuels available for informed decision-making.
- Assisted customers with tyre pressure checks to improve road safety.
- Checked and replenished oil levels for optimal vehicle performance.
- Provided excellent customer service to enhance station reputation.
Petrol attendant
Sasol Buffelsfontein Walmer
Port Elizabeth, Eastern Cape
05.2025 - 11.2025
- Provided excellent customer service to enhance station reputation.
- Managed queues effectively during rush hours, enhanced customer experience.
- Promoted station's loyalty programme to increase long-term customer retention.
- Responded promptly to spillages on the forecourt, prevented accidents or injuries.
- Handled cash transactions, ensured accuracy.
- Handled payments using cash, cheque and credit card with zero error.
- Maintained and organised forecourt and shop areas to enhance store visual appearance.
Cashier
Our Walmer Superspar
Port Elizabeth, Eastern Cape
01.2022 - 11.2024
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Assisted customers with enquiries to enhance their shopping experience.
- Packaged customer items carefully, ensuing merchandise safety.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Education
MATRIC CERTIFICATE - Life Sciences,Geography,History,Mathematical Literacy,Life Orientation,IsiXhosa and English
Walmer High School
Port Elizabeth, Eastern Cape 01.2013 - 12.2018
Skills
- Customer service protocols understanding
- Petrol pump maintenance
- Efficient time management
- Petrol dispensing
- Retail awareness
- Effective verbal articulation
- Patient attitude
REFFERENCE
Astron Energy William Moffet
Dariel Titus-0730559881
Sasol Buffelsfontein Walmer
0415814688
Timeline
Petrol attendant
Astron Energy William Moffet
12.2025 - 03.2026
Petrol attendant
Sasol Buffelsfontein Walmer
05.2025 - 11.2025
Cashier
Our Walmer Superspar
01.2022 - 11.2024
MATRIC CERTIFICATE - Life Sciences,Geography,History,Mathematical Literacy,Life Orientation,IsiXhosa and English
Walmer High School
01.2013 - 12.2018