Njabulo Msibi
Midrand,south africa
Summary
Charismatic individual with well-developed customer service skills and skills to work in fast-paced environments. Experience with inventory management and stocking. Works well in teams and always looking for ways to improve customer experiences.
Motivated student eager to gain hands-on experience in sales and customer service. Knowledgeable about marketing and business and well-versed in latest buying trends.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Petrol attendant
ENGEN
Nelspruit, Mpumalanga
09.2022 - 02.2024
- Cleaned windshields whilst vehicles were refuelling, provided additional service value.
- Ensured safety whilst operating petrol pumps.
- Checked and replenished oil levels for optimal vehicle performance.
- Operated tills accurately, reduced discrepancies at close of business day.
- Monitored fuel stocks regularly to prevent shortages.
- Stocked shelves in the shop, maximised product visibility and sales opportunities.
- Responded promptly to spillages on the forecourt, prevented accidents or injuries.
- Completed daily paperwork meticulously, ensured accurate record-keeping.
- Directed traffic during peak hours for efficient operation.
- Assisted customers with tyre pressure checks to improve road safety.
Retail sales assistant
AMARI CONTOUR
Nelspruit, Mpumalanga
03.2022 - 09.2022
- Facilitated smooth day-to-day operations through compliance with company policies and procedures.
- Performed regular price checks for accurate labeling on shop floor.
- Maintained visual merchandising standards to attract potential buyers.
- Improved product visibility through strategic shelf placement.
- Assisted customers in product selection for increased sales.
- Supported management with administrative tasks for efficient workflow.
- Coordinated seamless returns and exchanges process for enhanced customer loyalty.
- Contributed to team success by sharing product knowledge during staff meetings.
- Demonstrated flexibility by covering shifts when needed, promoting teamwork spirit within the store.
- Handled customer enquiries with professionalism, fostering positive brand image.
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Education
Certificate of Higher Education -
SIFTOKOTILE HIGH SCHOOL
Nelspruit, Mpumalanga 01.2016 - 01.2019
Skills
- Safety protocol adherence
- Vehicle maintenance knowledge
- Customer service protocols understanding
- Environmental policies awareness
- Technical equipment usage
- Oil company regulations understanding
- Efficient multitasking
Languages
English
Fluent
Affiliations
- READING
- PAINTING
- GYM
Timeline
Petrol attendant
ENGEN
09.2022 - 02.2024
Retail sales assistant
AMARI CONTOUR
03.2022 - 09.2022
Certificate of Higher Education -
SIFTOKOTILE HIGH SCHOOL
01.2016 - 01.2019
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