Dedicated Petrol Attendant delivering exceptional customer service and creating a welcoming atmosphere. Engages customers with informative fuel options, fostering trust and loyalty. Processes transactions efficiently, ensuring a smooth and pleasant purchasing experience.
Overview
1
1
year of professional experience
Work History
Petrol Attendant
Engen
Bloemfontein, South Africa
12.2024 - 12.2025
Washed vehicle windscreens and windows to remove dust, dirt and other materials.
Greeted customers upon arrival, providing a welcoming atmosphere and assisting with fuel selections.
Performed basic vehicle checks for customers, such as tyre pressure and oil levels.
Processed transactions efficiently, handling cash, credit, and debit payments for fuel purchases.
Conducted daily safety checks on fuel pumps and equipment, reporting any faults to management promptly.
Maintained cleanliness around the forecourt and shop area, promoting a welcoming environment.
Communicated with customers to provide information of types of fuel and prices.
Responded to customer inquiries with accurate information on services and promotions.
Checked and replenished tyre pressure, oil and other vehicle fluids, fostering customer loyalty.
Enhanced customer loyalty through exceptional service, leading to repeat business and positive feedback.
Collaborated with team members to achieve targets and improve service efficiency.
Interacted with customers to understand needs, providing useful and valuable recommendations about available goods and services.
Filled tanks and containers to levels specified by customers, collected payments and issued receipts for purchases.
Checked tire pressure and fluid levels to perform maintenance on vehicles of customers.
Assisted customers with vehicle-related inquiries, providing advice on oil and accessory products.
Addressed and resolved customer complaints with patience and professionalism.