Katleho Tsotetsi
Centurion
Summary
My name is Katleho Tsotetsi, I am a reliable student who has spent the last period completing school. Friends and family would describe me as well mannered. Others strongly believe in my ability to remain motivated even through difficult situations. My critics may prefer or refer to me as emotional or moody-but what happens on the inside shows within a team. I prefer networking and building relationships and naturally approach life in a goal and result driven manner.
Personable and dependable with strong focus on customer service and efficiency. Understanding of basic cash handling procedures and familiarity with inventory management, coupled with ability to operate cash register and perform routine maintenance tasks. Committed to ensuring clean and safe environment for all patrons.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
Work History
Petrol Attendant
BP Filling Station
01.2023 - Current
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Facilitated sales of services and goods.
- Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Education
Matric - English Home Language, Afrikaans First Additional Language, Life Orientation, Business Studies, History, Geography
Diversity High School
Post matric - Project Management
Udemy
Skills
Sales assistance
Cleanliness and hygiene
Teamwork and collaboration
Friendly and outgoing
Customer service
Patience and empathy
Vehicle maintenance
Problem-solving
Customer service and assistance
Cleaning and sanitation
Cash handling expertise
Reliability and punctuality
Cash handling
ID verification
Punctual and reliable
Adaptability and resilience
Flexible schedule availability
Window washing
Professional appearance
Fuel dispensing proficiency
Training and coaching
Equipment troubleshooting
Heavy lifting
Fuel pumping
Motivation
My name is Katleho Tsotetsi, I am a reliable student who has spent the last period completing school. Friends and family would describe me as well mannered. Others strongly believe in my ability to remain motivated even through difficult situations. My critics may prefer or refer to me as emotional or moody-but what happens on the inside shows within a team. I prefer networking and building relationships and naturally approach life in a goal and result driven manner.
Biography
I can adapt to any working environment. I have the ability to learn quickly and exchange ideas. I've had a rough past which does not incriminate me, but has made me who I am today.
Personal Information
- ID Number: 0206135087081
- Ethnicity: African
Timeline
Petrol Attendant
BP Filling Station
01.2023 - Current
Post matric - Project Management
Udemy
Matric - English Home Language, Afrikaans First Additional Language, Life Orientation, Business Studies, History, Geography
Diversity High School
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