LAZAROS LEHUTSO
Petrol Attendant /driver
Mokopane ,Mokopane
Summary
Dynamic petrol attendant with a proven track record at E.A Warren, excelling in customer service and safety protocol adherence. Enhanced customer satisfaction through effective problem resolution and team collaboration. Skilled in transaction processing and equipment operation, contributing to a clean and efficient fueling environment while training new staff to uphold high service standards.
Overview
18
18
years of professional experience
1
1
Language
Work History
PETROL ATTENDANT
E.A Warren
09.2007 - Current
- Provided exceptional customer service by assisting patrons with fuel purchases and ensuring a smooth transaction process.
- Maintained cleanliness and organization of the fueling station, enhancing the overall customer experience and safety.
- Monitored fuel inventory levels, promptly reporting discrepancies to management to ensure adequate supply and minimize outages.
- Operated fueling dispensers and related equipment safely, adhering to all safety protocols and regulatory requirements.
- Assisted in training new staff on operational procedures and customer service standards, fostering a cohesive team environment.
- Resolved customer inquiries and concerns effectively, contributing to a positive and welcoming atmosphere for all visitors.
- Collaborated with team members to optimize fueling operations, leading to improved workflow and increased customer satisfaction.
- Assisted in the implementation of safety procedures, promoting a culture of safety and compliance within the workplace.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Education
High School Diploma -
I have C1 driving license with PDp and basic firefighting certificate and certificate of appreciation from work
Skills
Customer service
Safety protocol adherence
Equipment operation
Team collaboration
Staff training
Transaction processing
Cleanliness maintenance
Problem resolution
Workflow optimization
Client communication
Workplace safety promotion
Customer inquiries resolution
Transaction accuracy
Customer experience improvement
Sales assistance
Vehicle maintenance
Timeline
PETROL ATTENDANT - E.A Warren
09.2007 - Current
ALFRED B MAKAPAN HIGH - High School Diploma,