Summary
Overview
Work History
Education
Skills
Timeline
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Mampho Rammoneng

Mampho Rammoneng

-
Johannesburg

Summary

Dynamic professional with a proven track record at Coricraft Group, excelling in sales and customer relations. Demonstrated strong data entry skills and people skills, consistently exceeding sales targets. Adept at managing competing priorities while maintaining confidentiality and delivering outstanding service, fostering long-lasting client relationships. Passion and hard work are an indomitable combination when the opportunity is presented

Overview

4
4
years of professional experience

Work History

Data Capturer

Greenway Farms
Johannesburg
07.2021 - 09.2021
  • Excelled in working independently, utilizing strong multitasking skills to manage competing priorities.
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified accuracy and validity of data entered in databases

Sales Consultant

Coricraft Group
Johannesburg
05.2017 - 09.2020
  • Maintain & increase sales
  • Ensuring clients have an understanding on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Thorough follow-up on status of order, timeline of ECD
  • Ensuring necessary departments are on schedule and are meeting timelines to complete order, booking and ensuring delivery with 3rd party.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Providing solutions to customers issues, liasing with necessary departments to ensure complaints are resolved.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns, sell new products
  • Stayed knowledgeable on latest products and technological advancements through continuous training.
  • Implemented up-selling strategies allowing me to make sales and resolve issues remotely.
  • Highest selling consultant in my branch

Receptionist

Coricraft
Johannesburg
07.2018 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Filing, Completing EOD Report, Cash-management, Store performance report
  • Keeping and analyzing records of sales figures and financial transactions
  • Ensure store and individual targets are met
  • Resolve customer problems and complaints.
  • Confirm appointments, communicate with clients, and updated client records.
  • Coordinate and conduct stock take
  • Managing Stuff when necessary

Education

Jules Highschool
Johannesburg, South Africa
01-2012

Skills

*Data entry

*Excellent people skills

*Ability to work in team & independantly

*Strong presentation and interpersonal skills

*Deadline oriented

*Administrative and organizing skills

*Ability to think and act proactively

*Filing and Basic administration

*Ability to cope under pressure

*Diary management skills

Timeline

Data Capturer

Greenway Farms
07.2021 - 09.2021

Receptionist

Coricraft
07.2018 - 10.2018

Sales Consultant

Coricraft Group
05.2017 - 09.2020

Jules Highschool

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