Mamokete Lehula
Sandton
Summary
A dynamic diligent Transactional Banker with 13 years’ experience in Sales and Services, extensive experience assisting customers through phone and email. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.
Overview
15
15
years of professional experience
Work History
Transactional Banker - Growth
ABSA BANK
12.2022 - Current
- Supporting 2 Relationship Executives
- Onboarding of new and existing clients on ESP and Salesforce C1
- Preparation and capture of securities
- Attend to clients queries
- Clients visits
- Cross selling
- Ensure that portfolio meets the required risk management standards
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Transactional Banker - SME
ABSA BANK
07.2017 - 11.2022
Sales Support Consultant
ABSA BANK
05.2016 - 06.2017
Enterprise Banker - SME
ABSA BANK
10.2010 - 04.2016
Sales Consultant - Retail
ABSA BANK
04.2010 - 09.2010
Education
Postgraduate Diploma in Business Management - Business Studies
MANCOSA
Durban, South Africa04-2025
Advanced Diploma In Business Management - Business Studies
MANCOSA
2023
Advanced Certificate in Banking Services - Business Studies
Milpark Business School
2022
Higher National Diploma - Business Studies
Esayidi FET College
2007
Skills
- Customer relationship Management
- Customer Service
- Problem Solving
- Time Management
- Compliance
- Teamwork
- Sales and Service
- Product Knowledge
- Customer service
Languages
English
Upper Intermediate
B2
Zulu
Advanced
C1
Xhosa
Bilingual or Proficient (C2)
Additional Information
First Level Regulatory Examination: Representatives
Skills
- Sales
- Product Knowledge
References:
Clive Pillay
Area Manager: Coverage
+27824450601 / 0319042700
clive.pillay@absa.africa
Venusha Naidoo
Regional Manager: Home Loans
+27824537922 / 0314537922
venusha.naidoo@absa.africa
Timeline
Transactional Banker - Growth
ABSA BANK
12.2022 - Current
Transactional Banker - SME
ABSA BANK
07.2017 - 11.2022
Sales Support Consultant
ABSA BANK
05.2016 - 06.2017
Enterprise Banker - SME
ABSA BANK
10.2010 - 04.2016
Sales Consultant - Retail
ABSA BANK
04.2010 - 09.2010
Advanced Diploma In Business Management - Business Studies
MANCOSA
Advanced Certificate in Banking Services - Business Studies
Milpark Business School
Higher National Diploma - Business Studies
Esayidi FET College
Postgraduate Diploma in Business Management - Business Studies
MANCOSA
Similar Profiles
Itumeleng Maria MphomelaItumeleng Maria Mphomela
External Sales Team Leader at Absa BankExternal Sales Team Leader at Absa Bank
Portia Margaret FellPortia Margaret Fell
Branch Operations and Risk Consultant at Absa BankBranch Operations and Risk Consultant at Absa Bank
Pheladi Thandi ModipiPheladi Thandi Modipi
Relationship Executive (Commercial Growth) at Absa BankRelationship Executive (Commercial Growth) at Absa Bank