Lunga Tukelo Shogole
IT Support Specialist
Morningside
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
21
21
years of professional experience
Work History
Administrator/Documents controller
BJS Hire Vendor to Avis Rental cars
11.2024 - Current
- Supervision of drivers on daily trips and mileage utilised
- Collect, track and update work sheet documents daily
- Remove and archive daily work documents (sheets)
- Distribute work sheets to drivers and ensure sheets are shared
- Filling and archiving hard-copy and soft copy documents
- Calculate driver mileages according to daily trips completed
- Guide staff on document control procedures
- Ensure everyone follows the correct processes to avoid errors
- (King Shaka Airport)
IT Field Technician in Durban area
Bytes Managed Solutions/ Altron
06.2018 - 03.2022
- Installation and Configuration and Maintenance of POS for Edcon, Pepkor, Group, Makro, Game, Boxer and Nedbank
- Regular cleaning up of equipment
- Working at Service desk at Nedbank
- Assisting with remote and solving faults for Nedbank Users
- Attending faults at Nedbank Branches
- Working on Nedbank Project on new Digital infrastructure.
- (Durban)
IT Technician
KHAULEZA IT SOLUTIONS
02.2017 - 12.2017
- Working on a South African Police Services contract
- Aligned to SITA processes to provide IT services to clients
- IT administrator
- Hardware and software, desktop support
- Field Technician for Mustek in the Ladysmith and Vryheid area
- (KZN-Ladysmith area)
IT Technician
KHAULEZA IT SOLUTIONS
10.2016 - 12.2016
- Working on a South African Police Services contract
- Aligned to SITA processes to provide IT services to clients
- IT administrator
- (Port Elizabeth)
IT Technician
INZUZU IT CONSULTING/ SIZWE IT GROUP
02.2012 - 09.2016
- Working on a South African Police Services contract (SITA)
- Aligned to SITA processes to provide IT services to Users
- IT administrator
- Hardware, Software and Desktop Support
- Attending to Users computers with faults
- Attending to Samsung laptop calls (Sizwe IT Group)
- Repairing Brother and Lexmark Printers and Notebooks
- Fixing Desktops, Installing SAPS Software and adding IP address to DHCP.
- Replacing Network Switches and UPS
- Configuration of mobile Vodacom Routers
Teller
STANDARD BANK
03.2007 - 09.2009
- Assist walk-in clients with financial transactions
- Attract and retain New and Existing clients through continuous Service excellence
IT Technician
INZUZU IT CONSULTING
07.2005 - 07.2006
- Installations and configurations
- Upgrading SAPS computer systems
- Installing digital cameras
- Transferring data and e-mail setup
- Auditing computers, printers, fax machines and PBX
- Telephone systems
Education
IT Engineering International Diploma - Information Technology
Computer Training Institution (CTI)
PE01.2005
Skills
People skills
Communication skills
Efficiency
Effectiveness
Professionalism
Hard work
Client relations
Timeline
Administrator/Documents controller
BJS Hire Vendor to Avis Rental cars
11.2024 - Current
IT Field Technician in Durban area
Bytes Managed Solutions/ Altron
06.2018 - 03.2022
IT Technician
KHAULEZA IT SOLUTIONS
02.2017 - 12.2017
IT Technician
KHAULEZA IT SOLUTIONS
10.2016 - 12.2016
IT Technician
INZUZU IT CONSULTING/ SIZWE IT GROUP
02.2012 - 09.2016
Teller
STANDARD BANK
03.2007 - 09.2009
IT Technician
INZUZU IT CONSULTING
07.2005 - 07.2006
IT Engineering International Diploma - Information Technology
Computer Training Institution (CTI)
Personal Information
- ID Number: 840222 5728 088
- Gender: Male
- Nationality: South African
- Driving License: Code B
- ID Number: 840222 5728 088
Education And Qualification - Last School Attended
Muir Boy’s College, Uitenhage
Tertiary Education
Computer Training Institution (CTI), PE, Information Technology, IT Engineering International Diploma, 2005-01-01, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Internet & E-mail Basics, Hardware and software desktop support, A+, N+ N10-002, INET+, MCSE server 2000/23, Administering Windows NT4.0, Windows Pro, Using Linux, Security+ Customer Relations, Upgraded COMPTIA A+ Certification CORE 1 and CORE 2 220-1101/1102, Upgraded COMPTIA N+ Certification N10-008
Skills - Developed Abilities
- Enhance my people and communication skills
- Conduct myself in an efficient and effective manner
- Better my professional approach
- To be a Hard worker
- Developing a Good client Relations
Driver License
Code B
Language Proficiency
- English, Read, Write, Speak
- Xhosa, Read, Write, Speak
- Zulu, Read, Write, Speak
Home Address
30 Bridgeview Rd, Morningside, Durban