Liani Van Papendorp
Vredekloof Hights
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
20
20
years of professional experience
Work History
Administrator / Technical Coordinator
AC Security
01.2016 - 01.2026
- Answering of all incoming calls
- Daily emails
- Running the daily tech schedules
- Following up on service queries
- Contacting clients and confirm bookings of all service calls – running the daily service schedule
- Contacting clients and confirm bookings of all installations
- Invoicing of service calls and installations – mailing clients their jobcards and invoices
- Confirm bookings for radio removals
- Processing of all quotes – ordering of stock from suppliers and emailing the POP to suppliers
- Ordering of all technical equipment and consumables
- Assisting clients with quotes
- Handling of client complaints
- Assisting debtors with ageing (Paarl)
- Capturing of Monthly tech reports
- Loading of FSk radios and olarm for new links and installations
- Loading of olarm radio code on the olarm Dashboard and users
- Assist in loading new contracts (when needed)
- Monthly cancellations for FSK, Finmon & RDC radios
- Loading of zone descriptions for new links and installations
- Updating clients contact details, email addresses when requested per mail
- Assisting in emailing clients their monthly monitoring invoices per request
- Assisting techs after hours/weekends to load FSK/Olarm radios when needed
- Capturing of monthly technical timesheets
- Doing the yearly tech standby roster
- Ordering of cleaning material for all Paarl Vehicles
- Fleet – doing the monthly tech vehicle inspection report
- Paarl office Petty Cash
- Assisting Debtors/Creditors with all Supplier invoices when needed
- Logging calls for all Printer issues and ordering of new ink cartridges
- AC Security was taken over by Vetus Shola in December 2016 till present.
- Vetus Shcola Paarl technical Department moved to Somerset West in August 2024. I was then appointed as admin assistant / Receptionist to the Branch Manager with administrative duties as from August 2024.
- Main job function as admin assistant includes: Assist Branch Manager with daily admin duties, maintain meeting calendar, Petty cash, Technical: assisting in logging technical queries, ordering / receiving of stock, assisting in technical timesheets, Armed Response: Timesheets, keep firearm file up to date with new documentation, compile leave and schedule dates on spreadsheet, update daily fuel for armed response & technical vehicles. Compile report for monthly newsletter. Print new policies and procedures for armed response meetings, Tactical: Timesheets, keep firearm file up to date with new documentation and assist with timesheets, Guarding & K9 Unit: Keep Psira spreadsheet up to date and assist with filling and timesheets, Sales: Assist with monthly commission sheet, Recruitment.
Portfolio Assistant (Sectional Title)
Juliana Curry
01.2012 - 09.2012
- Managing of 30 housing complexes: Petty cash, letters to owners, contracts, arrange contractors, insurance claims, invoices, filing, liaise with trustees and directors of complex.
- Reason for resignation: Relocating to Cape Town.
Supervisor
Rhulani Utility Services
10.2011 - 12.2011
- Main duty was to transporting and supervising five janitorial staff at private residences and corporate offices during cleaning operations.
Support Manager
OnlineStuff/BowStuff
03.2011 - 09.2011
- Main duty is Customer Service, Telephone Fax and E-Mail. Order stock from Suppliers and updating clients on their orders. The handling of all order queries via telephone and e-mail.
- Reason for resignation: Employer reduced my monthly salary with eighty percent and expecting me to maintain the same working hours and daily activities. I resigned under favorable circumstances.
Administrative Assistant
JF Le Roux Boerdery
10.2007 - 11.2010
- Serves as the Personal Assistant and Secretary on the farm and provided front line management of all administrative duties under the Farm Manager. Administrative duties included Telephone, Fax and E-Mail, Reception, Wages and Petty Cash, Supervising the cleaning staff, purchasing, invoicing and reconciliation for payment.
- Reason for leaving: Relocation to Pretoria.
Therapist
Dischem Pharmacy
03.2007 - 07.2007
- Customer Service, Maintenance of Professionalism and Standards, Daily and Monthly product sales targets are achieved as per agreed contract. Other responsibilities included Manicures, Pedicures, Body Massages, Skin and Body Treatments and Waxes.
- Reason for leaving: This was a short term contract position for the period as indicated above.
Spa Receptionist / Therapist
Camelot Spa
01.2006 - 09.2006
- Administrative Duties included Customer Service, Telephone, Fax and E-Mail, Reception, Dairy maintenance, scheduling, rescheduling and cancellation of appointments, maintenance of the duty schedule, Daily reconciliation of income and expenses. Daily and Monthly product sales targets are achieved as per agreed contract. Maintenance of Professionalism and Standards, Manicures, Pedicures, Body Massages, Skin and Body Treatments and Waxes.
- Reason for leaving: This was a short term contract position for the period as indicated above.
Education
NATIONAL SENIOR CERTIFICATE (GRADE 12) - BUSINESS STUDIES: SECRETARIAL
Boland College
Paarl, South Africa12.2001
NATIONAL CERTIFICATE – N6 - MANAGEMENT ASSISTANT
Boland College
Paarl, South Africa12.2003
BUSINESS ENTERTAINMENT - undefined
Boland College
Paarl, South Africa06.2003
NATIONAL CERTIFICATE – N5 - MANAGEMENT ASSISTANT
Boland College
Paarl, South Africa12.2002
NATIONAL CERTIFICATE – N4 - MANAGEMENT ASSISTANT
Boland College
Paarl, South Africa07.2002
MEDICAL SECRETARY – N4 - MEDICAL PRACTICE
Boland College
Paarl, South Africa06.2002
Skills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Recordkeeping and file management
Office management
Documentation and reporting
Schedule coordination
Information management
Technical support
Technical documentation
Timeline
Administrator / Technical Coordinator
AC Security
01.2016 - 01.2026
Portfolio Assistant (Sectional Title)
Juliana Curry
01.2012 - 09.2012
Supervisor
Rhulani Utility Services
10.2011 - 12.2011
Support Manager
OnlineStuff/BowStuff
03.2011 - 09.2011
Administrative Assistant
JF Le Roux Boerdery
10.2007 - 11.2010
Therapist
Dischem Pharmacy
03.2007 - 07.2007
Spa Receptionist / Therapist
Camelot Spa
01.2006 - 09.2006
NATIONAL CERTIFICATE – N6 - MANAGEMENT ASSISTANT
Boland College
BUSINESS ENTERTAINMENT - undefined
Boland College
NATIONAL CERTIFICATE – N5 - MANAGEMENT ASSISTANT
Boland College
NATIONAL CERTIFICATE – N4 - MANAGEMENT ASSISTANT
Boland College
MEDICAL SECRETARY – N4 - MEDICAL PRACTICE
Boland College
NATIONAL SENIOR CERTIFICATE (GRADE 12) - BUSINESS STUDIES: SECRETARIAL
Boland College
Personal Information
- Date of Birth: 10 February 1983
- Nationality: South African
- Driving License: Code B – Light Motor Vehicle
Drivers License
B, Light Motor Vehicle, South Africa
Dogs
Passionate about animal care, with a special love for dogs that inspires patience, responsibility, and empathy in both personal and professional settings