Liana Simone Ferreira
All Around Worker
The Reeds, Centurion
Summary
Outgoing, friendly and energetic. Dependable and quick-learning team player with effective communication and organization skills.
Dedicated production line worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly complete assigned tasks with focus on quality.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Receptionist Assistant
Hotel Rural Catraia
Sobreira Farmosa
08.2021 - 10.2021
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Prepared and maintained master calendar, collecting and disseminating general information.
- Managed multi-line telephone system and greeted claimants during office visits.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Stored guest valuables in safe and individual boxes for security.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided callers with address, directions, company website and related information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
Production Worker
Proceramica
Proenca a Nova
12.2019 - 07.2021
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Resolved issues quickly to maintain productivity goals.
- Adjusted machines to increase productivity for runs.
- Used hand trucks and forklifts to load, unload and transport items.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Located and picked merchandise to fulfill daily customer orders.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected and adjusted work performed to meet expectations.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected extruded product for appearance and size defects according to specifications.
- Buffed out minor scratches and imperfections to improve product quality.
- Performed hand-finishing of final products after assembling component parts for items.
- Assisted quality assurance by inspecting items and removing defective parts.
- Inspected finished products for quality and adherence to customer specifications.
Farm Hand
Calvinia Boerdery
Calvinia
02.2017 - 02.2018
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Cleared away animal waste by hosing out operational areas.
- Administered feed supplements to cows and other livestock.
- Assisted in Lambing, feeding, inoculation, parasite control, sheering and grading of livestock
- Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
- Rode horses to meet required pace or timed work and executed jump-outs to develop skills and compliance of individual animals.
- Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
- Worked with ranch hands to clean stables and riding areas.
- Treatment minor horse injuries.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
- Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Education
GED -
PASS GED Academy
South Africa 01.2022 - Current
Skills
Office administration
Timeline
GED -
PASS GED Academy
01.2022 - Current
Receptionist Assistant
Hotel Rural Catraia
08.2021 - 10.2021
Production Worker
Proceramica
12.2019 - 07.2021
Farm Hand
Calvinia Boerdery
02.2017 - 02.2018
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