Timeline
Work History
Overview
Education
Skills
Work Preference
Languages
Generic

Bathabile Mbeje

Receptionist
Empangeni ,KwaZulu Natal

Timeline

Receptionist Assistant

Dr LP Setoaba
07.2024 - Current

National Certificate - Hospital Administration

Coastal KZN TVET College
01.2022 - 06.2024

Waitress

CaneCutters
01.2021 - 12.2021

Work History

Receptionist Assistant

Dr LP Setoaba
Richards Bay
07.2024 - Current
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Waitress

CaneCutters
Durban
01.2021 - 12.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Education

National Certificate - Hospital Administration

Coastal KZN TVET College
Durban
01.2022 - 06.2024

Skills

  • Document Control
  • Customer and Client Relations
  • Security Awareness
  • Verbal and Written Communication
  • Sorting and Labeling
  • Telephone Skills
  • Multi-Line Telephone Systems
  • Mail Handling
  • Office Equipment Operation
  • Time Management
  • Database Administration
  • Reception Desk Management
  • Office Administration
  • Records Preparation
  • Microsoft Office Specialist Certified
  • Information Protection
  • Visitor Check-In
  • Performance Improvement
  • Schedule Management

Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programs

Languages

English
Advanced (C1)

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Bathabile MbejeReceptionist