Larry Mthimkhulu

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Improved marketing to attract new customers and promote business.
• Managed and motivated employees to be productive and engaged in work.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Pointed students to relevant information about academic and personal support services available on campus.
• Advised students individually and in groups on academic programs for individual interests.
• Advised students on educational, career and social opportunities.
• Educated students on college admissions process and scholarship requirements.
• Analyzed student academic records to assess educational and career goals.
• Planned and promoted career planning presentations, work experience programs and career workshops.

Reason for Leaving: Seeking new career opportunities with room for growth.

Reference: HR 0313037390

• Entered data, generated reports, and produced tracking documents.
• Gathered and organized materials to support operations.
• Coached employees through day-to-day work and complex problems.
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
• Utilized proactive communication abilities to resolve employment-related disputes.
• Tracked records, filed documents and maintained communication between clients to manage office activities.
• Collected and analyzed business data from various departments to prepare reports and presentations for management.
• Managed company schedule to coordinate calendar and arrange travel.
• Used job-related software to draft and finalize written correspondence and documentation.
• Prepared agendas and took notes at meetings to archive proceedings.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

Reason for leaving: Promoted to a management role.

Reference: HR 0313037390

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Contributed to team objectives in fast-paced environment.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Kept detailed records of daily activities through online customer database.
• Informed customers of promotions to increase sales productivity and volume.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Stayed current on company offerings and industry trends.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Presented professional image consistent with company's brand values.
• Developed, maintained and utilized diverse client base.
• Set and achieved company defined sales goals.
• Maintained current knowledge of evolving changes in marketplace.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Built diverse and consistent sales portfolio.

Reason for leaving: Department was dissolved and sold to a different company.

Reference: HR 0313037390

• Proved successful working within tight deadlines and a fast-paced environment.
• Skilled at working independently and collaboratively in team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Resolved problems, improved operations and provided exceptional service.
• Paid attention to detail while completing assignments.
• Identified issues, analyzed information and provided solutions to problems.
• Organized and detail-oriented with a strong work ethic.
• Passionate about learning and committed to continual improvement.

Reason for leaving: I was awarded the role of a corporate sale representative.

Reference: HR 0313037390

• Organized and detail-oriented with a strong work ethic.
• Self-motivated, with a strong sense of personal responsibility.
• Gained extensive knowledge in data entry, analysis and reporting.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Strengthened communication skills through regular interactions with others.
• Cultivated interpersonal skills by building positive relationships with others.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Reason for leaving: I was awarded the role of curriculum and programme development administrator.

Reference: Leigh Von Hagen (HR) 0313037390

• Developed strong communication and organizational skills through working on group projects.
• Proven ability to learn quickly and adapt to new situations.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked effectively in fast-paced environments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Gained strong leadership skills by managing projects from start to finish.
• Cultivated interpersonal skills by building positive relationships with others.
• Excellent communication skills, both verbal and written.

Reason for leaving: This was a contract role and I moved for a permanent position.

Reference: Ziningi (HR) 0313007200

• Pointed students to relevant information about academic and personal support services available on campus.
• Advised students individually and in groups on academic programs for individual interests.
• Used standardized assessments to evaluate abilities, interests and characteristics of different students.
• Educated students on college admissions process and scholarship requirements.
• Encouraged students to explore age-appropriate and career-related opportunities.
• Analyzed student academic records to assess educational and career goals.
• Advised students on educational, career and social opportunities.

Reason for leaving: I was awarded the curriculum and development administrator role.

Reference: Ziningi (HR) 0313007200

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Delivered prompt service to prioritize customer needs.
• Educated customers about billing, payment processing and support policies and procedures.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Investigated and resolved customer inquiries and complaints quickly.
• Maintained up-to-date knowledge of product and service changes.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Reason for leaving: Seeking better career opportunity in a permanent role as this was a contract role.

Reference: Raeesa Dada 0825612747/031 279 9000

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
• Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.

Reason for leaving: Contract came to an end.

Reference: Shereen 0312799000