La'iqah Kariem
Worcester,South Africa
Summary
Highly organised and efficient professional with exceptional verbal and written communication skills. Demonstrates outstanding customer service, problem-solving abilities, and a patient, positive attitude towards customers.
Adapt at dispensing medication, prescription interpretation, and stock control within a retail pharmacy setting. Possesses strong medical knowledge, pharmacy ethics, and the ability to adapt to changing regulations. Committed to providing accurate medication advice and support for self-care while maintaining honesty and integrity in all interactions.
Overview
25
25
years of professional experience
8067
8067
years of post-secondary education
Work History
Post-Basic Qualified Pharmacist Assistant
Dis-Chem Pharmacy
Worcester, South Africa
10.2014 - 12.2024
- Preparation of prescription selection and compounding of medicine
- Labelling and supply medicine in appropriate container
- Arrange deliveries of medicine
- Assist patients with instructions regarding use of medicine, special effects and storage
- Procurement and storage of medicine
- Receiving incoming stock and checking received stock
- Notification of any discrepancies like unwanted or damaged stock
- Return of incorrect stock packing of stock and documentation
- Refill of stock levels
- Adhere to security procedures rational to use of medicine
- Random checks for expired stock
- Accurate documentation
- Assist with medical aid updates on system
- Responsible for keeping dispensary area clean and neat
- Enhanced customer satisfaction by providing professional and friendly service.
- Assisted pharmacists in dispensing prescriptions to patients for improved healthcare service.
- Answered questions and helped pharmacy customers locate desired items.
Post Basic Qualified Pharmacist Assistant
MEDI-KEM Pharmacy
Worcester, South Africa
12.2004 - 09.2014
- Front shop sales
- Arrange deliveries of medicines
- Dispensing of medicine to patients
- Responsible for ordering of required medicines and stock control
- Handling all follow ups on medicines
- Dispense drugs according to doctors' prescriptions presented to me
- Process of all paperwork necessary for correct administration of prescriptions and medical aid claims
- Replenishment of dispensary stock and keeping work area clean and neat
- Report stock shortages to dispensary manager
- Assured quality control by regularly inspecting received goods.
- Improved efficiency of prescription processing with thorough attention to detail.
- Assisted pharmacists in dispensing prescriptions to patients for improved healthcare service.
- Answered patient queries regarding medications leading to increased understanding and compliance.
- Labelled prescription bottles correctly minimising risk of medicine mishandling.
- Enhanced customer satisfaction by providing professional and friendly service.
- Regularly updated knowledge about new drugs coming into market promoting informed advice provision.
- Pre-packed, assembled and correctly labelled medicines in preparation for dispensing.
- Provided first-class customer service to patients via telephone and face-to-face, answering queries with patience and professionalism to encourage repeat business.
Front Shop Assistant
Durban Street Pharmacy
Worcester , South Africa
01.2000 - 12.2004
- Front shop sales
- Assisting client enquiries
- Answering telephone calls and enquiries
- Arrange deliveries
- Taking stock
- Responsible for cleaning work area
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Increased customer satisfaction by resolving issues.
Education
Basic Pharmacist Assistant - Pharmacy
South African Pharmacy Council
South Africa 04.2001 - 06.2012
Post Basic Pharmacist Assistant - Pharmacy
South African Pharmacy
South Africa Certificate of Competence - Pharmacy
S.BUYS Academy
South Africa Continuing Education Programme for Pharmacists - Pharmacy
Alpha Pharm
South Africa Continuing Education Programme for Pharmacists - Pharmacy
Alpha Pharm
South Africa Skills
- Excellent Verbal and written communication skills
- Capability to work separately with minimum or no supervision
- Efficient
- Professional and Honest
- Organised
- Outstanding customer service
- Exceptional logic and problem-solving skills
- Accurate and detailed worker
- Pharmacy ethics
- Time-Effective multitasking
- Adaptable to changing regulations
- Proactive initiative taking
- Over-the-counter medicines
- Drug storage procedures
- Medication advice
- Professional communication
- Dispensing medication
- Accurate sorting and labelling
- Stock control
- Dispensary operations
- Retail pharmacy merchandising techniques
- Product display design
- Attentive listener
- Order documentation
- Prescription verification
Languages
English
Proficient (C2)
Afrikaans
Proficient (C2)
Personal Information
- Gender: Female
- Nationality: South African
- Dependants: 3
References
- Janie Du Toit, Pharmacist, Worcester Day Clinic, Worcester, Western Cape, 6850
Cell: 073 264 9343
- Mrs. J. van Tonder, Owner, Medi-Kem Pharmacy, Worcester, Western Cape, 6850
Work Tel: 023 342 7667
Cell: 083 757 9077
- Mr. N Narotham, Owner, Durban Street Pharmacy, Worcester, Western Cape, 6850,
Work Tel: 023 347 2075
Timeline
Post-Basic Qualified Pharmacist Assistant
Dis-Chem Pharmacy
10.2014 - 12.2024
Post Basic Qualified Pharmacist Assistant
MEDI-KEM Pharmacy
12.2004 - 09.2014
Basic Pharmacist Assistant - Pharmacy
South African Pharmacy Council
04.2001 - 06.2012
Front Shop Assistant
Durban Street Pharmacy
01.2000 - 12.2004
Post Basic Pharmacist Assistant - Pharmacy
South African Pharmacy
Certificate of Competence - Pharmacy
S.BUYS Academy
Continuing Education Programme for Pharmacists - Pharmacy
Alpha Pharm
Continuing Education Programme for Pharmacists - Pharmacy
Alpha Pharm
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