Whitney Taylor

• Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
• Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Assisted pharmacists in compounding specialized medications for individual patient needs as required.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
• Developed strong relationships with patients and healthcare providers through clear communication and empathy.
• Distributed medicine and supplements from stock containers to correct packages.
• Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
• Answered customer phone calls to address questions and provide assistance with prescriptions.
• Expedited prescription processing time by utilizing advanced computer systems skillfully.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
• Received, processed and entered prescription orders into pharmacy databases (electronic scripting on Care-on data base, Unisolv and SAP)
• Requested updated prescriptions and medical information from physicians.
• Organized client information into correct profiles while maintaining confidentiality.
• Implemented strong filing techniques to sort and store important documents and medical forms.
• Prepared bills for clients and submitted required paperwork to insurance companies.
• Coordinated with insurance companies to resolve billing issues promptly, enhancing patient experience and satisfaction rates.
• Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
• Merchandised over-the-counter goods and rotated stock.
• Completed and filed documentation for insurance, store and liability purposes.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Assisted customers in selecting over-the-counter medications and health care products.
• Re-stocked shelves with prescribed medications and health care products.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
• Assisted with quality control measures to ensure accuracy in dispensing medications and compliance with regulations.
• Offered compassionate support to patients during difficult situations or while facing complex medical decisions.
• Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
• Trained new pharmacy staff on computer system and drug management protocols.
• Verified order information against computer database.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Collaborated with nursing staff and physicians to educate the general public about various medical conditions.
• Assisted pharmacist and nursing staff in antibiotic stewardship initiatives.
• Managed and restocked emergency cupboard to ensure after hours care of in-hospital patients.
• Collaborated with pharmaceutical representatives to promote OTC products and increase pharmacy foot-traffic.

• Counted and labeled prescriptions with correct item and quantity.
• Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Assisted pharmacists in compounding specialized medications for individual patient needs as required.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
• Developed strong relationships with patients and healthcare providers through clear communication and empathy.
• Distributed medicine and supplements from stock containers to correct packages.
• Counseled customers on medications, appropriate dosage and potential side effects.
• Collaborated with pharmacists to resolve medication discrepancies, ensuring patient safety and wellbeing.
• Answered customer phone calls to address questions and provide assistance with prescriptions.
• Typed and printed out prescription and medication labels.
• Performed safety checks when dispensing medications to optimize patient safety.
• Assisted with quality control measures to ensure accuracy in dispensing medications and compliance with regulations.
• Expedited prescription processing time by utilizing advanced computer systems skillfully.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Requested updated prescriptions and medical information from physicians.
• Implemented strong filing techniques to sort and store important documents and medical forms.
• Organized client information into correct profiles while maintaining confidentiality.
• Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
• Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
• Received incoming supplies and stocked in correct locations.
• Merchandised over-the-counter goods and rotated stock.
• Kept pharmacy counter and related areas clean, neat and organized.
• Verified order information against computer database.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Assisted customers in selecting over-the-counter medications and health care products.
• Organized pharmacy area to maintain clean and orderly environment.
• Established and maintained patient profiles, updating organizational database with current information.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

• Assisting with marketing of automotive parts.

• Recieving and bin allocation of stock.

• Shelf management of allocated stock including stock rotation,allocation and inventory counts.

• Answering of phone calls and resolving of queries.

• Assisted in the sale of automotive parts.

•Assisted in the debtors and creditors tasks including billing of clients and monthly reporting.