Khulakahle Zemfundo Zungu
Human Resources Manager
Johannesburg,GP
Summary
I am a knowledgeable Senior Human Resources Manager with solid history of managing teams and driving operational success. I am Skilled in implementing strategic initiatives that enhance productivity and efficiency. Over the years as a manager `i have demonstrated ability in problem-solving and decision-making.
I am resourceful,offering history of success coordinating and monitoring operations across various departments. Effective leader that demonstrates strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
13
13
Certifications
Work History
Manager: Human Capital
Medshield Medical Scheme
02.2024 - 07.2024
- Develop and execute HC strategies to support the company’s goals and objectives.
- Establish working relationships with the business areas, to identify gaps and business needs
- Provide advocacy on Human Capital policies, procedures, programs, and legislation.
- Implement the operational work plan and continuously review in line with the relevant ISO approved standards and agreed SLA.
- Monitor and Maintain the Scheme’s disciplinary code and process.
- Represent the company at the CCMA
- Manage and lead ER initiatives, resolving employee conflicts and fostering a positive work environment.
- Ensure the effective conduct of investigations in the event of complaints or concerns brought forward by an employee or the Scheme’s management.
- Ensure the accuracy of the STI payments
- Ensure the STI policy and rules are adhered to in terms of eligibility
- Ensure that the SMARTHR new system is maintained according to business needs
- Training managers on the HR policies and procedures
- Manage all HC processes on the HR Information system and constantly look for system enhancements on the processes.
- Oversee HC systems, ensuring their efficiency and utilization to streamline operations.
- Provide input into the division’s risk register in consultation with the Manager: Audit and Risk.
- Implement policies and procedures to comply with legal regulations and enhance organisational culture.
- Ensure adherence in the Human Capital team to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
- Lead and mentor the HC OPS team, fostering their professional growth and development.
- Reduce manual HC processes by driving the implementation of policies and processes on the HRIS.
- Manage the reward framework for the Scheme and implement projects to enable the Scheme to be a leading Employer on Reward and Recognition practices.
- Conduct Interviews for senior managers
- Conduct presentations
- Maintain and conduct union monthly meetings and foster negotiations
- Drive and Implement Performance Management processes
- Manage Payroll and ensure controls are in place to minimise payroll errors
- Develop SOP’s (Standard Operating Procedures) and draft Human Capital Business process
- Prepare quarterly Remco and SLEG reports
- Prepare monthly report
- Liaise with Finance regarding payroll requirements
- Develop and maintain HC Budget
- Develop and maintain Wellness Strategies and initiatives
- Manage Stakeholder relationships
- Reason for Leaving: Contract Ended
Sabbatical Leave
01.2023 - 12.2023
HR Manager/Senior HR Business Partner
Professional Provident Society (PPS)
10.2017 - 12.2022
- Developing and Executing HR Plans and Strategy in alignment with the Business Strategy
- Consult with the Executive and Leadership Team within the dedicated business units to identify specific HR initiatives that are required to deliver the strategic intent of the business.
- Support and coach managers to enable them to effectively manage their teams
- Act as a contact for employees, to provide professional, pragmatic and effective advice.
- Effectively implement and enhance HR practices across the HR value chain (Performance Management, Talent and Succession Management
- Drive EVP and Career experience making sure it is maintained and updated as per the industry trends
- Drive the Performance Management process and system
- Make compensation analysis and recommendations in line with the national and skill market.
- Manage headcount and recruitment budget
- Work in partnership with business managers to drive the transformation strategy.
- Working closely with specialized areas of excellence
- Assist legal department with BBBEE rating process
- Custodian of employment equity plan
- Hybrid Model Ways of Work are maintained and constantly updated
- Ensure Professionalism is maintained in the virtual work environment.
- Manager payroll and administration for Financial Planning
- Manage 2 HR and Payroll Administrators and 1 Office Assistant
- Ensure that payroll deadlines are met
- Salary Benchmarking
- Ensuring that Salaries and Commission are paid on time and accurately
- Assist in any HR administration requirements (Confirmation, Visa’s, work permit, tax )
- Conducts audits for all payroll documents for Financial Planning ensuring accuracy
- Authorize and sign off CPD (Change of Personal Details Advice) book
- Authorize HR Payments
- Approve and authorize transactions on Standard Bank Business Solution (CATS)
- Ensure accurate filling system is maintained
- Manage Recruitment Process
- Do offers making sure it’s in line with the PPS Broadband System
- Draft Employment Contract and making sure they are signed
- Ensuring that new employees are sent through for induction
- Ensure the smooth transition of on boarding and termination process
- Industrial Relations handle all Employee Relations issues
- Provide guidance and counselling with regards to all IR matters and Labour Legislation.
- Manage Disciplinary process, conducting counselling sessions, drafting and issuing warnings, drive the disciplinary hearing process
- Making sure the Reward System is conducted timeously and is accurate
- Draft and submit HR monthly reports
- Drive HR projects ensuring that the agreed deadlines are met
- Manage Employee benefits (Medical Aid, Provident, Pension, Risk Potion for variable earners)
- Conduct Exit interviews
- Reason for Leaving: Resignation
Senior HR Business Partner
SAGE
07.2016 - 04.2017
- Provide People/HR Services to:
- Nigeria
- Kenya
- Namibia
- Botswana
- Professional Services
- Handle all Employee Relations issues for the above areas
- Review and implement policies and procedures that drive positive employment relations
- Provide guidance and counselling regarding IR matters and Labour Legislation.
- Responsible for the Employee Relations issues
- Handle all IR matters
- Performance Management – Drive the process, assist managers
- Conduct Performance Improvement Plans and Performance Development Plans with Managers
- Finalization of offers, salary alignment ensuring the correct currency is used.
- Employment contract
- Drafts Annexures/Salary Deals
- Draft and update the different spreadsheets for different reporting’s
- Advise and guide managers on different HR issues
- Organizing the Diversity and Inclusion Team
- Prepare payroll documents for the payroll department
- Ensure that managers and employees adhere to the company policies and procedures
- Compile HR Monthly and Quarterly reports
- Identifying and understanding issues, problems, and opportunities
- Provide HR service to managers ensuring the compliance with countries employment laws
- Ensure effective Communication and Implementation is executed with any chance in the people environment
- Organize consultations with the managers and employees to cascade any change in the business
- Ensure that managers adhere to the salary, bonus and commission structure as per the company’s policies and procedures
- Ensure accurate alignment of colleagues within their departmental structures.
- Collate and submit RAF’s for managers ensuring accuracy and alignment to company structure
- Partner with Managers in terms of potential identification and training of employees to ensure succession planning is implemented
- Reason for leaving – End of Contract
HR Manager
BCD Travel
02.2009 - 06.2015
- Manage HR Budget
- Responsible for (plans, Implementation, monitor)
- Manage Workplace Skills Plan and implementation and Reporting
- Manage HR related events (Wellness Day, Yearly Performance Awards, Special Events, employee of the month)
- Source training vendors that comply with the training needs and budget.
- Manage and Co-ordinate bursary scheme programs (for employees and external students)
- Chairperson of the Training Committee
- Manage Learnership Program, internship and in-service training
- Coaching and Mentoring students
- Continuously improve and maintain the company’s Performance Management System.
- Ensure proper implementation of the new HR system.
- Making sure that performance Management is done quarterly by all managers
- Making sure outstanding performance is recognized accordingly (performance incentives)
- Help managers with performance management for poor performing employees to enhance their performance
- Enforce follow up sessions with managers and appropriate training
- Manage overall recruitment process
- Approval – Employment Requisition
- Job Ad \ Job Spec
- Advertising the position internally and externally
- Liaison with Agencies and newspapers
- Conduction Interviews
- Negotiation offers
- Drafting employment contract (according to the levels of employment
- Conducting Security Checks
- Manage the Employee of the month initiatives
- Benchmark employee benefits and salaries in consultation with the CFO.
- Coordinates the Employee Wellness Initiatives
- Drive implementation of EE targets.
- Do HR Monthly Report
- Liaise and do necessary report for CATHSETA
- Compile payroll information
- Identify and implement organization improvement initiatives in consultation with the management team
- Management of employee and social development programs
- Do Employment Equity – Yearly reports
- Management Employment Equity (Plan, Implementation, employment equity forum, reporting management)
- Manage and schedule disciplinary hearings
- Making sure that managers adhere to the disciplinary policy
- Represent the company at the CCMA
- Manage and update company policies
- Reason for leaving – Retrenchment
Senior HR Officer
Bravo Group Sleep Products – (Sealy)
06.2007 - 01.2009
- Manage the HR Department
- Handle all employees leave
- Recruitment (Advertising, Selection, Interviews)
- Drafting of all contracts and appointment letter
- Facilitate renewal of contracts with different stake holders
- Manage the Clinic
- Manage the disciplinary and grievance procedures/cases
- Manage training
- Develop WSP (Workplace skills plan) and Submit to Fieta
- Draft Implementation Reports
- Draw a training plan
- Monitor Human resources budget and training budget
- Manage induction process
- Draw up monthly HR report and present it to the monthly Board meetings
- Facilitate medical aid
- Mediator between management and employees
- Ensure smooth running of the Hr department
- Advice management and employees accordingly
- Make sure that company procedures and policies are adhered to.
- Oversee Wages payments
- Chair meetings on request
- Manage EEA (Meetings, Committee members, Goals,)
- Union Meetings – Monthly
- Facilitate union negotiations at company level
- Reason for leaving – Resignation
Industrial Relations Officer
Behr Services
10.2006 - 05.2007
- Facilitate disciplinary processes and procedures.
- Chair all shop stewards and safety meetings.
- Facilitate retrenchments (Factory moving to Pretoria).
- Mediator – Dispute resolutions between management and employees.
- Ensure proper communication is maintained.
- Handle day-to-day queries.
- Facilitate grievances.
- Co-ordinate events (Outsource conference venues, regional meetings, staff team buildings venues, etc).
- Ensure that training plan is implemented and monitor progress.
- Facilitate training (Sourcing; Booking and Controlling).
- Co-ordinate the leaner ships.
- Facilitator for the Waic (Working Atmosphere Improvement Champaign).
- Oversee smooth running of the Waic process.
- Facilitate performance management with managers (MDP’s & PDP’s).
- Ensure smooth running of the medical centre.
- Employment Equity (Plan, implement and monitor).
- Ensure that BEHR magazine is of high quality.
- Take care of appointment forms.
- Reason for leaving – Resignation
HR Secretary
Behr Engine Cooling System
05.2005 - 08.2006
- Advertising of all jobs internal and external (Newspaper Ads).
- Capturing of different types of leave.
- Sorting and verifying of leave inputs.
- Giving of advice to staff in accordance with policies and procedures.
- Ensure team effort within department.
- Ensure electronic update of employees’ records.
- Ensuring that leave processes, policies and procedures are adhered to.
- Arrange and book venues for all HR management meetings.
- Taking minutes of all critical HR related company meetings.
- Co-ordinate and arrange events as instructed by the HR Executive.
- Manage HR Executive’s diary.
- Provide an administrative and filling service to HR department.
- Provide efficient typing service to HR related correspondence.
- Provide professional recruitment services. (Advertising jobs, selection process, conducting interviews and drafting of appointment letters)
- Administration and filling of all Experts’ correspondence (Organising visas, work permits, houses, furniture, removals etc.).
- Book flights and travelling arrangements for all international Experts.
- Assist the training department in developing WSP (Workplace skills plan) and submit it to MERSETA.
- Relief at the switchboard / reception from time to time.
- Administer employee birthday cards monthly.
- Facilitate grievance and disciplinary procedures.
- Circulation of inter-departmental mail.
- Selling of BEHR logo products to employees.
- Administer distribution of payslips for salaried people.
- Quarterly distribution of BEHR magazine.
- Placement of notices on all notice boards
- Reason for leaving – Relocating to Johannesburg
Human resources Assistant
Behr Engine Cooling System
11.2004 - 04.2005
- Loading data into HR system.
- Administer leave as per policy.
- Controlling of records and files.
- Facilitate time sheets for overtime payment.
- General office administration.
- Administrate medical aid.
- Liaise between Medical aid and company.
- Co-ordinate projects and activities.
- Deal with staff enquiries.
- Administer death provision fund.
- Taking of minutes for union meeting.
- Reason for leaving – Promotion
Acting Training Officer
Behr Engine Cooling System
08.2004 - 10.2004
- Liaise with line management and administer training needs for employees.
- Monitoring training according to the training plan.
- Monitor budget for training.
- Ensure that the skills of employees are improved accordingly.
- Liaise with outside training institutions on behalf of the company.
- Act as skills development facilitator.
- Liaise with MERSETA.
- Compile WSP (Workplace skills Plan).
- Administer claims for discretional grants.
- Compile EEA stats. Employment Equity Act.)
- Follow up on an employee after training (Post training assessment).
- Update skills metrics using BPS method. (BEHR production systems)
- Reason for leaving – Promoted to a permanent position
Education
BA Honours Degree - Human Resources Management
WITS University
Matric - undefined
Pinetown Girls High School
Bachelor of Technology Degree - Human Resources Management
University of Johannesburg
01.2010
National Diploma - Human Resources Management
Durban Institute of Technologies
01.2004
Skills
Sage People System
Sage Payroll
Scubed HR System
Smart HR System
Unique HR System
Predictive Index -Job and Candidate alignment alignment
Excel – Intermediary
MS Word
MS PowerPoint
MS Teams
Skype
Impressions
Unique People System
Org Plus
VIP
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Staff development
Workforce management
Customer service
Financial management
Customer relationship management (CRM)
Staff management
Relationship building
Policy implementation
Performance management
Contract management
Documentation and reporting
Negotiation
Performance evaluations
Budget control
Complex Problem-solving
Stakeholder management
Change management
Policy and procedure development
Partnership development
Regulatory compliance
References
- Tango, Gatya, Regional General Manager, 083 311 3504, Professional Provident Society
- Donita, Preston, HR Services Manager, 082 353 3447, SAGE
- Kananelo, Mokhetha, Managing Director, 0827837416, BCD Travel
Certification
Crestcom Management Development Programme (12months)
Timeline
Manager: Human Capital
Medshield Medical Scheme
02.2024 - 07.2024
Sabbatical Leave
01.2023 - 12.2023
HR Manager/Senior HR Business Partner
Professional Provident Society (PPS)
10.2017 - 12.2022
Senior HR Business Partner
SAGE
07.2016 - 04.2017
HR Manager
BCD Travel
02.2009 - 06.2015
Senior HR Officer
Bravo Group Sleep Products – (Sealy)
06.2007 - 01.2009
Industrial Relations Officer
Behr Services
10.2006 - 05.2007
HR Secretary
Behr Engine Cooling System
05.2005 - 08.2006
Human resources Assistant
Behr Engine Cooling System
11.2004 - 04.2005
Acting Training Officer
Behr Engine Cooling System
08.2004 - 10.2004
Matric - undefined
Pinetown Girls High School
Bachelor of Technology Degree - Human Resources Management
University of Johannesburg
National Diploma - Human Resources Management
Durban Institute of Technologies
BA Honours Degree - Human Resources Management
WITS University