Khumbuzile Mahlangu
Receptionist / Data Capture
Johannesburg
Work Preference
Work Type
Full TimePart TimeImportant To Me
Flexible work hoursHealthcare benefitsPersonal development programsSummary
Dynamic data professional with proven expertise in data entry and verification at Jhpiego SA. Adept at managing multiple priorities while ensuring accuracy and confidentiality. Recognized for exceptional customer service and effective teamwork, consistently delivering results in high-pressure environments. Proficient in Microsoft Excel and skilled in problem-solving.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data capturer position. Ready to help team achieve company goals.
Driven Front Desk Agent highly skilled in managing reservations, telephone calls, and customer inquiries.
Overview
18
18
years of professional experience
Work History
Data Capturer / Service Desk Agent
Jhpiego SA (Seconded to NDOH)
10.2024 - 09.2025
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive patient information for covid vaccination records
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of application forms entered in databases and give asses to user for hospital's and clinic's system in all SA provinces.
- Entered client information into the EVDS system and with minimal errors.
- Provided exceptional customer service when responding to inquiries related to client wanting vaccine certificates and having issues with accessing the health system
- Collaborated with team members to complete large-scale data capture projects on time.
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills.
Data Capturer
Right To Care (RTC)
09.2021 - 09.2024
- Maintained strict confidentiality while handling sensitive client information and records.
- Verified accuracy and validity of data entered in databases
- Entered client vaccination records into EVDS System with minimal errors.
- Obtained scanned ID copies and vaccination forms, uploaded into database.
- Provided exceptional customer service when responding to vaccination inquiries.
- Attending telephone calls with regards to vaccination information and queries.
Receptionist
Wits Health Consortium (CHRU)
09.2007 - 01.2019
- Greeted incoming patients and visitors and professionally and provided friendly, knowledgeable assistance.
- making sure that all patients have been registered, pulling out their files before seeing doctors
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat.
- Handled cash transactions and making sure that all patients have been paid their transport money according to the study they in
- Balancing the books on a daily bases
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Scheduling appointments for patients next visits.
- Doing medical billings for different doctors
Education
No Degree - Call Centre
04.2001 -
- Call Centre Skills
- Telephone Skills
- Windows
- MS Word
- Excel
- Typing Numerical
Skills
Data entry expertise
Deadline oriented
Data interpretation
Data verification
Spreadsheet management
Microsoft Excel
Problem-solving
Fast learner
Multitasking
Excellent communication
Time management abilities
Teamwork and collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Capturer / Service Desk Agent - Jhpiego SA (Seconded to NDOH)
10.2024 - 09.2025
Data Capturer - Right To Care (RTC)
09.2021 - 09.2024
Receptionist - Wits Health Consortium (CHRU)
09.2007 - 01.2019
Quest Computer Skill Centre - No Degree, Call Centre
04.2001 -