KELEBOGILE KHAMANGA
Johannesburg
Summary
Experienced and empathetic social worker with a strong background in coordinating care for palliative care patients. Collaborates effectively with multidisciplinary teams to ensure the highest level of patient care and support. Demonstrates a proven track record in providing compassionate and effective support to patients and their families. Possesses strong problem-solving abilities, a willingness to learn, and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Care Partner
Alignd
06.2021 - Current
- Palliative care co-ordination, case management and liaison with the patients and /or family members and involved healthcare providers.
- Demonstrated strong organizational and time management skills while managing multiple cases.
- Connecting enrolled patients to a multidisciplinary team (MDT) for palliative care
- Enabled efficient MDT collaboration through timely information sharing about changes in patients' conditions.
- Ensuring data accuracy by updating systems promptly when there are changes regarding patients
- Representing the Patient Support team in the Provider lens.
- Obtaining updates from MDT on patient progress to ensure required benefits are unlocked timeously
- Managing exception requests and approvals
- Engaging external stakeholders: pharmacies, allied health care professionals and medical scheme staff.
- Developed and maintained courteous and effective working relationships with providers.
Social Worker
Dube & Pottas Inc
01.2021 - 02.2021
- Act as a liaison between the hospital and family members during the COVID-19 Pandemic
- Provided counseling to patients and their families in 3 wards on daily basis.
- Provided counseling to 20 staff members weekly.
- Educating staff members about the importance of practicing self-care and building their resilience
- Creating awareness and promoting good mental health for healthcare workers as they experience stress, burnout, and compassion fatigue in the workplace
- Conduct 2 support groups for staff members
Social Worker
Foundation Drop-in Centre
07.2019 - 03.2020
- Implemented the YOLO programme for young people aimed at reducing the risk of contracting HIV/AIDS.
- Provided supervision and support to social auxiliary worker, child and youth care workers and community care givers
- Provided counseling and psychosocial support services to beneficiaries
- Conducted home visits to assess the circumstances of beneficiaries and to identify those in services
- Referring clients to other stakeholders to receive services
Social Worker
Gaabomotho Drop-in Centre
10.2017 - 04.2019
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Implementing life skills programmes for young people
- Providing supervision and mentorship to social auxiliary worker and community care givers
- Implementation of in-service training and debriefing for staff members
- Developed and maintained strong relationships with community resources for successful referrals.
Social Worker
Department of Social Development
07.2017 - 10.2017
- Supported clients' emotional and psychological well-being through provision of counseling and support groups.
- Providing family preservation services such as individual, couple and family counseling; marriage preparation and enrichment and support for families in crisis
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- To provide foster care supervision to foster children and their foster parents
- Facilitated psychoeducational classes to help clients develop life skills.
- Maintaining accurate records and preparing reports for case management
Education
Bachelor of Social Work -
University of the Witwatersrand
01.2016
National Senior Certificate -
Regolotswe High School
12.2011
Skills
- Therapeutic services
- Case management
- Care coordination
- Palliative care
- Time management
- Multitasking and organization
- Relationship building
- Problem-solving
- Case documentation
- Email and telephone etiquette
- Multidisciplinary team collaboration
- Multicultural competence
- Verbal and written communication skills
Timeline
Care Partner
Alignd
06.2021 - Current
Social Worker
Dube & Pottas Inc
01.2021 - 02.2021
Social Worker
Foundation Drop-in Centre
07.2019 - 03.2020
Social Worker
Gaabomotho Drop-in Centre
10.2017 - 04.2019
Social Worker
Department of Social Development
07.2017 - 10.2017
National Senior Certificate -
Regolotswe High School
Bachelor of Social Work -
University of the Witwatersrand
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